Jag missförstod en order och hade köpt strumpor för över SEK 1.000:- så jag kontaktade företags kundservice direkt och när jag förklarade för dem så fick jag mina pengar tillbaka och väntar på 4 st o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well first of all I had a problem,I noticed almost mediately after I ordered I pair of tights,somehow an order for another pack of 3 pairs of tights was on my order! And being an elderly lady got m... Mehr ansehen
Unternehmen hat geantwortet
Destructible. Ordered 4 pairs. 2 got ladders straight away. Then I discovered the "VIP benefits" charge, an AP they had set up without my knowledge or consent. I distinctly remember unclicking the opt... Mehr ansehen
Unternehmen hat geantwortet
I ordered the tights and while checking out unintentionally ordered items I did not want. I contacted the company and explained what happened. They responded quickly. They made sure they understood th... Mehr ansehen
Unternehmen hat geantwortet
3,7
Akzeptabel
199 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
SCAM to start a monthly subscription - Product is nonexistent
It is a scam to subscribe you to a service! I requested to cancel before the charge went through, we'll see how that goes. I saw the reviews regarding the company just a few minutes too late to stop from making the order, but the charge had not gone through and has been blocked. DO NOT ORDER FROM this company on the hope they have a good product or not, these products no longer show up on the site, it is merely a SCAM to start taking money from you.
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We're very sorry to hear about your experience and completely understand your concern. We want to assure you that our goal is never to mislead customers, and we take feedback like this seriously.
To help us look into your account and confirm the cancellation request, please email us at support@indestructibletights.com with your order number or the email address used at checkout. Once we have that, we can fully investigate and ensure that no charges go through.
We appreciate the opportunity to make things right and help clear up any confusion.
DON’T BUY
DONT BUY! Scammy checkout - was unknowingly charged a monthly membership fee for a VIP plan after purchasing. Considering the combined unnoticed monthly payments that will not be refunded I paid a RIDICULOUS $$$ price for an average pair of tights with sizes that run larger than normal!!!!
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We're very sorry to hear about your experience and completely understand your frustration. The VIP membership is an optional program offered during checkout, but if it was not clearly understood or intended, we truly apologize.
We’d like to review your account and see what can be done regarding the charges. Please email us at support@indestructibletights.com with your order number or the email address used at checkout, and we’ll be happy to assist.
Have a great day!
I bought a pair which I didn’t like but…
I bought a pair which I didn’t like but - ok.
Months later, I see that I had been signed up for a monthly bill that supposedly giving me some kind of an advantage. I have contacted them probably close to 17 times to cancel my subscription which they never did. They kept trying to tell me to take advantage of this money that they were taking from me every month. I finally threatened with my lawyer and now it is canceled.
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We're very sorry to hear about your experience and truly regret the frustration it caused. We understand how upsetting it can be to deal with unwanted charges and difficulty canceling a subscription.
We're glad to hear the membership has since been cancelled, and we appreciate you bringing this to our attention. This isn’t the experience we aim to deliver, and your feedback is being shared with our team to help improve our communication and cancellation process.
If there’s anything still unresolved or if you’d like us to double-check your account, please feel free to email us at support@indestructibletights.com. We're here to help. Have a great day!
2 stars because they returned my money…
2 stars because they returned my money and apologised when I reported fraudulent ongoing transactions to my bank.
They never sent any offered "free products" or communications regarding VIP benefits, I didn't know that I was subscribed.
For any Aussies customers, I've just been studying consumer law and this is what I believe their VIP status is contravening under Competition and Consumer Act 2010 (Cth):
Since they buried the terms in the fine print and failed to send any further products or communication regarding these, any logins etc, then they'd probably be found guilty of intentional "False and misleading representation" under ss20 & 21, and a bunch of other Specific protections including:
· Offering rebates, gifts, prizes, or other free items w/out intending to supply s154
· Engaging in bait advertising s157
· Wrongly accepting payment w/out intending to supply w/in a reasonable time s158
Also, under s18 of the "misleading and deceptive conduct" professed intent is irrelevant. An example of a court ruling is below. ACCC v TPG Internet Pty Ltd (2013) 250 CLR 640 TPG ad“$29.99”large type, +$30 phone line in much smaller less obvious type. Court: breached s18 although no intention to mislead, because dominant message so overwhelming that no other info would remove it from the mind of viewer, reader, listener.
Reference: James, Nicholas (2024). Business Law Seventh Edition. Wiley. Chapters 11.2, 11.3
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We appreciate you bringing this to our attention and are glad to hear that your refund was issued and the matter with your bank was resolved.
We're sorry for any confusion or frustration caused by the VIP membership program. We always aim to ensure our terms and conditions are clearly presented at checkout, including the subscription details, and we rely on the opt-in confirmation before activating any recurring charges.
That said, your feedback regarding transparency and consumer expectations is important. We are actively reviewing our sign-up and communication processes to ensure they meet all applicable regulations and better serve our customers — including compliance with Australian Consumer Law.
If you have any unresolved concerns or would like to share additional details, please reach out to us directly at support@indestructibletights.com. We’re happy to assist further.
This company sucks!!!!!!
This company sucks!!!!!!! Do not buy from them. Wore 2 times and the tight separated from the seam behind my back right thigh. Horrible customer service. Don’t know how manager Allison can sleep at night knowing that she is ripping off innocent people. All of customer service drinks the kook aid. Listen to these negative reviews. It is real!!!!
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention.
This certainly isn’t the standard we aim for, and we want to make things right. If you haven’t already, please email us at support@indestructibletights.com with your order number and a brief description of the issue. We'd be happy to review your case and see what can be done to resolve it.
Customer satisfaction is very important to us, and we’d like the opportunity to turn this around.
Don’t make the mistake I did
Don’t make the mistake I did. Don’t buy from this company. I got one pair of tights for $15.99. But, the following months they signed me up for a membership fee and charged me $70…. So, I paid $70 for one pair of shitty tights. Their customer service is no help. Ashley Fox answered messages but, refused to help. She claimed I signed up for this be service? Why would anyone need to sign up for the service, just buy the tights.,, Their shipping takes forever. They must ship on a slow boat from china. The quality is shitty. The ripped as soon as I put them on
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We're very sorry to hear about your experience and truly understand your frustration.
Our VIP program is always optional and intended to provide ongoing value through exclusive discounts and offers. However, we recognize that not everyone may wish to participate, and we're happy to clarify and assist.
Please reach out to us directly at support@indestructibletights.com with your order number so we can review your account and see what we can do to help. We're committed to making this right and would appreciate the opportunity to resolve it for you.
A fraud company
A fraud company. They start a monthly payment subscription without your consent if you buy anything from their website. STAY AWAY!
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Hi Martin, we appreciate your feedback and understand your concerns regarding the subscription charge. When purchasing from our website, the VIP membership option is presented at checkout, and customers must manually opt-in by checking the box before completing their purchase.
We apologize for any confusion this may have caused. Upon reviewing your account, we can confirm that your subscription has been canceled, and any applicable refunds have been processed. If you have any further concerns or need assistance, please get in touch with our support team. We are happy to help resolve any outstanding issues.
Thank you for your time, and we appreciate your understanding.
BE CAREFUL!!
This company automatically signs you up for a subscription during checkout, charging the card you used without you even noticing.
It happened to me without my knowledge, and I’m usually very cautious about scams. They charged 69,42$ in my card.
After contacting them I have received a complete refund of the charges.
Thanks!
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We sincerely apologize for any confusion regarding the charges on your account. The VIP membership is an optional program that is presented at checkout, and customers must manually opt-in before completing their purchase. We understand how this may have been unclear, and we want to assist you in resolving this matter as quickly as possible.
To better assist you, please provide your order number or the email address used for your purchase. This will allow us to locate your account and review the charges. You can also reach out to our support team at support@indestructibletights.com for immediate assistance.
We appreciate your patience and look forward to resolving this for you.
Too small
Too small. probably designed for rather large short persons. also arrived with holes but to be fair the holes didn't run
3. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for your honest feedback, and we're sorry to hear the item didn’t meet your expectations.
We’d love to make this right. Could you please share your order number or the email address used at checkout? We can then assist you with a replacement or explore other options to ensure your satisfaction. You can also email us at support@indestructibletights.com
Have a great day!
Beware
This company automatically subscribes you to a subscription during the checkout process that deducts payments from the card you used without you likely realising.
It happened to me without me realising and I’m usually so careful with scams. They took $100s
14. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for reaching out and sharing your concerns. We want to inform you that when you contacted our email support on February 4, your case was thoroughly reviewed, and a full refund was processed as part of our resolution.
We apologize for any inconvenience this situation may have caused and appreciate the opportunity to address your concerns. If you have any further questions or need additional assistance, please contact us directly.
Have a great day!
BEWARE: Deceptive upselling techniques!
This company will sneakily try to sell you a nonsense subscription during the checkout process! A SCAM if you ask me!
Check your credit card statements if you've ever ordered anything from this company!
1. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for reaching out and sharing your concerns. We take feedback seriously and want to clarify misunderstandings regarding our checkout process.
Our subscription program is completely optional, and its details, including pricing and benefits, are displayed during checkout. Customers can opt out before completing their purchase. We apologize if this was not clear during your transaction. We see that you previously reached out to us via email, and our team has already responded to your inquiry with a resolution. We appreciate the opportunity to address your concerns and are here to help ensure a positive experience.
Satisfied
They are awful. First time putting them on nails right through the tights “garbage” they have a 30 day warranty that is useless do not waste your money
I must ado, after this review the company reached out to me, and has shipped a replacement pair. I am very happy with the resolution.
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We’re sorry to hear about your experience with our tights. Customer satisfaction is very important to us, and we strive to provide quality products.
As we discussed via email, we have already processed a one-time courtesy resolution, which you agreed to. Please rest assured that we are committed to making things right and appreciate your feedback.
If you have any further concerns, feel free to reach out. We’re happy to assist!
Nothing indestructible about these…
Nothing indestructible about these tights. My foot had a hole within 2 hours. I asked for a refund for fraudulent advertising and they only offered a 25% refund. DO NOT buy from this company! They are terrible to work with about their terrible product. Plus they automatically sign you up for $37 a month VIP service when you order. Very shady company!
16. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We regret that the tights did not meet your expectations. While we stand by the quality of our products, I understand your frustration and will pass your feedback about the durability and advertising to our team for review. It also shows that we have processed a courtesy refund for your order even if it was received more than 30 days ago. Regarding the subscription, this has been canceled and the refund has also been processed as per your agreement with one of our Agents in December. If this is not yet cleared, you can email us again and we'll resolve this for you. We value your input and appreciate the opportunity to learn from this experience.
A star is too much! Be careful!
A star is too much.
I order tights and i got them, happy with the product BUT, one month later they rebook again for the VIP custom from my account. I wrote them an e-mail explaining that i want a refund of my Money and that i am not interested in a VIP treat. Reply was there but NO MONEY BACK. Very bad customer service after i reply to Cindy Becker ( custom service) and no response. I am very very sad such an experience to have. I wish i never done the order. 🙁
19. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for bringing this to our attention and sharing your experience. I sincerely apologize for the inconvenience and frustration this situation has caused.
I understand that you are upset about the unexpected charge for the VIP program and the lack of resolution after contacting our customer service team. This is not the experience we want any of our customers to have, and I deeply regret the disappointment it has caused. To resolve your main concern, we have canceled your subscription and processed a full refund which will reflect on your account in 3-5 business days. Please reach out again to us via email if you have any other concerns to share. Have a great day!
Don't fall for their ads! Overpriced/ Underpreformed
Overpriced, under preform. Worst tights ever. Sag at the cr@#tch, no compression as advertised and they still run! Don't fall for their ad.
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for your feedback, and we’re truly sorry to hear the tights didn’t meet your expectations.
We aim to provide high-quality products that match our advertising, and we apologize if your experience fell short. We'd appreciate the opportunity to make things right—please contact us at support@indestructibletights.com with your order details so we can assist you further.
Your satisfaction matters to us, and we value your input.
It's a Scam
It's a Scam
They charged me for VIP service.. without my knowledge there is a recurring money going out of my account. ☹️
I emailed them but they are kot replying. Such a dishonest company. I am very disappointed 😔
Oh god now they even blocked my email now. Such a horrible company.
17. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thanks for bringing this matter to our attention however, I have checked your email communication with us and we have been responding to your email since your initial email. Please respond to our email regarding your refund. Thank you and have a great day!
DO NOT ORDER FROM THIS SITE
DO NOT ORDER FROM THIS SITE.
After my mother placed a single order her card was charged a multiple of times all in excess of the order amount. She had emailed to cancel any order and request an immediate refund of all transactions made by them, the company can clearly not be trusted with any customer information and we not longer have any confidence in them.
No reply received from them as yet.
15. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
We sincerely apologize for the unauthorized charges to your credit card and any inconvenience this has caused. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. I assure you that your order has been canceled and the full refund has already been issued. Please allow 3-5 business days for the refund to be posted on your account. Feel free to email us directly if you have any other concerns.
We're here to help you the best way we can!
Have a great day!
This company is a sham
This company is a sham. You'll get thighs, yes BUT they add - without your consent - VIP service item ($0.00) into your order. Then they start charging you $31.63 per month.
After I noticed these charges I contacted the company demanding full refund, they claim that I've ordered it. Doesn't make sense: I never join any memberships with fees.
The tights are not indestructible. The first pair broke when I put them on the first time. I wanted to return everything. Now they offer to replace the broken ones for free. Not acceptable.
I will continue fighting for my rights for return and full refund. BUT this company is located in China based on the shipment tracking number. Not very likely to get my money back. They don't even have any functions to cancel this "VIP service" in my account pages.
15. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with our company. To assist you promptly, could you please provide the email address or shipping address associated with your order? You can reach us directly at support@indestructibletights.com.
Thank you for your cooperation
Don’t buy anything from here….
Don’t buy anything from here….! AFTER I had written my cardnumber several offers to buy extra pairs came up. The page do not give you a fair chance to check what actually happens in the last step. And you don’t recieve an e-mail that shows what you have bought.
I wrote to them “what is in this order”, and the kind customerservice lady wrote back tjat I have ordered 4 pair (instead of 1). 3 of them was not my size. I Should write back within 5 days, after that my order would be shipped.
I wrote back immediatly that this was a mistake, I did not order 3 pairs in a wrong size!?! A few hours later I recieved a new e-mail that the order was shipped (including the 3 pairs I did not order).
I wrote back to them and they offers me a 25% refund!?! Of course I dont want that!
I want them to stop the package/ send me a free return slip. I don’t want anything from this scam Company and this Trustpilot says it all, Im not alone. I Will contact my bank and close my card.
24. November 2024
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for sharing your concerns. We understand your frustration and appreciate the opportunity to clarify the situation.
After thoroughly reviewing your account, we can confirm that the disputed amount has already been refunded, and you were notified of this via email. We apologize if any part of the process caused confusion or inconvenience.
We sincerely regret any misunderstanding regarding your feedback about the ordering process. We strive to provide a clear and transparent checkout experience and will consider your comments for further improvement.
Thank you for your patience and understanding.
This company are fraudsters
This company are fraudsters. I ordered 2 pairs of tights and both pairs went into holes after one days wear. I
Complained and they said they would send me a replacement this has happened twice. I have now realised that they have been charging me and not telling me this has come to light on checking my bank statement how can they charge for faulty tights its wrong and I want it sorting NOW or there will be consequences.
2. November 2024
Bewertung ohne vorherige Einladung
Antwort von Indestructibletights
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with our company. To assist you promptly, please provide the email address or shipping address associated with your order. You can reach us directly at support@indestructibletights.com.
Thank you for your cooperation.
Have a great day!
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