Infinitely Special provided a seamless experience from start to finish. They are prompt, professional, and clearly dedicated to getting things right the first time. The level of support I received was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What a wonderful experience with infinitely special... their perfumes are out of this world ... exceptional service delivery from the company. Their perfumes lasts about 8 hours on skin and 10+ hours... Mehr ansehen
Unternehmen hat geantwortet
I just have to share how infinitely special this brand truly is 💫 From the moment you receive your order, you can see the care and attention that goes into every detail. The packaging is alway... Mehr ansehen
Unternehmen hat geantwortet
Really great products at a very good price. Easy to order and delivery process was smooth. Highly recommended.
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Infinitely Special! We are a premier online retailer offering a wide range of exquisite products to enhance your living spaces and embrace your unique style. Specialising in Soy Wax candles, wax melts, room mist, Reed diffusers, and designer-inspired perfumes, we curate an extraordinary collection to elevate your sensory experience. At Infinitely Special, we believe in the power of natural ingredients. That's why our Soy Wax candles are hand-poured with love, using only the finest quality soy wax and infused with captivating fragrances that will transport you to a world of serenity and tranquility. Our wax melts provide a convenient way to enjoy enchanting aromas throughout your home, while our room mist effortlessly revitalizes any space with a burst of freshness. Indulge in the sophisticated elegance of our Reed diffusers, which combine artistic design with carefully selected scents to create a lasting impression. For those seeking a touch of luxury, our collection of designer-inspired perfumes offers a wide range of captivating scents, meticulously crafted to match your discerning taste. Customer satisfaction is our top priority, and we take pride in providing exceptional products and excellent service. We invite you to explore our diverse range of offerings and discover the perfect products to enhance your personal sanctuary. Join our community of delighted customers and let Infinitely Special transform your space into a haven of elegance and refinement
Kontaktinformationen
35 Letchworth Drive, 7441, Cape Town, Südafrika
- 0735259777
- Info@infinitelyspecial.co.za
- infinitelyspecial.co.za
4,8
Hervorragend
291 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Infinitely Special
Hi Sadiqah,
Thank you so much for your support and for sharing your experience! We're so happy to hear you loved your candles and fragrance oil.
I’m really sorry to hear that one of the lids arrived broken. We completely understand how frustrating that can be. I checked our messages and unfortunately, we missed your Instagram message due to a high volume of inquiries—our sincere apologies for that!
I’d love to make this right for you. I’ll be sending you a replacement lid along with a little gift as a token of our appreciation. I’ve also sent you a message on WhatsApp to arrange this for you.
Thank you again for your support, and we truly appreciate your patience!
Best regards,
Jonothan
Infinitely Special
My order replacement
My order was not in good standard, but the CEO has rest assure me that it will be replaced, and indeed it was replaced in the same week. This is what you can call excellent service
3. März 2025
Antwort von Infinitely Special
Thank you, Tracey! We truly appreciate your patience and the opportunity to make things right. At Infinitely Special, we always strive to provide excellent service, and we're glad we could turn your experience around. We look forward to serving you again! 💜✨
Antwort von Infinitely Special
Hi Tebogo,
Thank you for your feedback! We’re glad to hear you’re happy with our service.
For reference, Infinitely Special’s turnaround time for order fulfillment is 1-3 working days, and our courier partners typically take 3-5 working days for delivery. However, we understand that delays can sometimes happen, and we truly appreciate your patience.
We’re grateful for your support and look forward to serving you again! 💜
Best regards,
Jonothan
Infinitely Special
Antwort von Infinitely Special
Thank you, Eric! ⭐ We appreciate your kind words and are thrilled that you had an amazing experience with us. Looking forward to serving you again! 😊✨ #InfinitelySpecial
Excellent Service received
1. März 2025
Antwort von Infinitely Special
Thank you, Khatija! 🌟 We're so happy you love our product! Enjoy, and we look forward to serving you again. 😊✨ #InfinitelySpecial
The packing of the goods is very nice i…
The packing of the goods is very nice i love it. The products is good quality. and the service is great...
Thank you xxx
18. Februar 2025
Antwort von Infinitely Special
Thank you, Charlotte! 💖 We're so glad you love our packaging, quality, and service! Your support means the world to us. Enjoy your products! ✨😊 #InfinitelySpecial
Ordered 2x Cologne & 2x Perfume
Ordered 2x Cologne & 2x Perfume. All arrived safely in extremely neat packaging (Thumbs up on this). The quality is certainly the best ive had when trying out "aftermarket" colognes. Its sort of an oily base that really sticks to you and have long lasting effects! I will definitely be ordering again and only from you guys moving forward! Thank you!
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Infinitely Special
Thank you so much for your amazing review, Andre! 🌟 We're thrilled to hear that you loved the quality, packaging, and long-lasting scent of our colognes and perfumes. Your support means the world to us, and we can't wait to send you more of your favorites in the future! Enjoy your fragrances, and see you again soon! 😊✨
– Jonothan & the Infinitely Special Team 💙 #InfinitelySpecial
I’m a regular buyer now
I’m a regular buyer now, because I just love the designer oils. they make my home smell divine 😊😊😊
11. Februar 2025
Antwort von Infinitely Special
Thank you, Rosanna! 😊✨ We're so happy to hear that our designer oils make your home smell divine! Your support means everything to us, and we can't wait to keep bringing you more of what you love. Enjoy every scent! 💙🏡 #InfinitelySpecial
Lemon grass wax melts
My friend was so thrilled to receive the LemonGrass melts as a gift. Her and her partner love the way their house smells so fresh.
22. Jänner 2025
Antwort von Infinitely Special
Thank you, Susan! 😊💛 We're so glad to hear that your friend and her partner are loving the Lemongrass melts! Fresh, uplifting scents make all the difference in a home. 🌿✨ We appreciate your support and hope to keep delighting you with more amazing fragrances! 💙 #InfinitelySpecial
Antwort von Infinitely Special
Hi Poloko,
Thank you for taking the time to leave us a review. We truly value your feedback. Your order, placed on 2 January 2024, fell within our festive season closure period, as indicated in the notice on our website. The notice informed clients that orders placed between 20 December and 5 January would be dispatched from 6 January onwards.
We sincerely apologise for any inconvenience this may have caused and appreciate your understanding during this time. Should you have any further concerns or queries, please don’t hesitate to reach out to us directly.
Warm regards,
Baby powder scent
That Baby powder scent is just perfect... This time around I bought both the diffuser and the Room and Linen spray... Perfection I tell you♥️👌🔥
2. Jänner 2025
Antwort von Infinitely Special
Thank you, Judith! 😊 We're so happy to hear that you're loving the Baby Powder scent in both the diffuser and Room & Linen Spray! Your support means the world to us. Enjoy the cozy freshness! ♥️✨
— Jonothan, Director | Infinitely Special
Amazing experience and product
The whole experience from ordering to getting my order was seamless. The place was easy to find and the owner was very friendly and nice. The products I bought are amazing. It’s worth the money. I use it all the time to destress. I will definitely be buying again.
19. Dezember 2024
Antwort von Infinitely Special
Dear Lesley-Anne,
Thank you so much for your glowing 5-star review! I’m thrilled to hear that your experience, from ordering to receiving your order, was seamless. It’s wonderful to know you found the products amazing and worth the investment.
Helping you destress is exactly what we aim for, and your kind words truly mean the world to me. I look forward to seeing you again soon and providing more products you’ll love!
Warm regards,
Jonothan
Director
Infinitely Special
Amazing Quality
Very good quality product that was packaged beautifully.
I also showed up to collect 2min prior to them opening which was quite early in the morning and was assisted quick and efficiently with a smile.
In the future I will DEFINITELY be purchasing my perfumes ONLY from Infinitely Special.
29. November 2024
Antwort von Infinitely Special
Dear Tracy,
Thank you for your wonderful feedback! I’m so glad to hear you’re happy with the quality of our products and the packaging. It’s also great to know that your collection experience was quick, efficient, and friendly – even so early in the morning!
Your loyalty and kind words mean the world to us, and we’re honored to be your go-to for perfumes. We look forward to serving you again in the future!
Warm regards,
Jonothan
Director
Infinitely Special
Great Fragrances
Great, friendly & helpful service. Product packed securely. Quality lasting fragrance from what I bought. Lastly fragrances are reasonably priced, I'll definitely be making another purchase soon, Thank you so much to entire team at Infinitely Special!
14. November 2024
Antwort von Infinitely Special
Thank you so much, Nick, for your wonderful 5-star review! 🌟 We’re thrilled to hear you enjoyed our friendly service, secure packaging, and the lasting quality of our fragrances. Your kind words about our pricing and your intention to return mean the world to us! 😊
The entire team at Infinitely Special deeply appreciates your support and looks forward to serving you again soon. If there’s ever anything you need, don’t hesitate to reach out. Thank you for being an amazing customer!
Warm regards,
The Infinitely Special Team
My second purchase and I am super happy…
My second purchase and I am super happy with the service and the quality of the products
12. November 2024
Antwort von Infinitely Special
Thank you so much for your kind words, Julia! 🌟 We’re delighted to hear that your second purchase has left you just as happy as the first. Providing top-notch service and high-quality products is always our goal, and it’s wonderful to know we’ve met your expectations again. 😊
Your continued support means everything to us, and we look forward to serving you again soon. If you ever need assistance, don’t hesitate to reach out. Thank you for being such a valued part of the Infinitely Special family!
Warm regards,
The Infinitely Special Team
Absolutely brilliant service
Absolutely brilliant service. I ordered 2 perfumes and one of them came broken (I'm assuming it was bad packaging) I let them know and in less than a week not only was the broken perfume replaced, they sent an extra one too. The perfumes smell absolutely amazing, and are very long lasting too. I will definitely be ordering again.
29. Oktober 2024
Antwort von Infinitely Special
Thank you so much, Masego, for sharing your experience! 🌟 While we regret that one of your perfumes arrived broken, we’re so glad we could quickly resolve the issue to your satisfaction. Your kind words about our service, the quality of our fragrances, and their long-lasting scent mean the world to us! 😊
We truly appreciate your understanding and are thrilled to know you’ll be ordering from us again. If there’s ever anything else we can do for you, don’t hesitate to reach out. Thank you for being such a wonderful customer!
Warm regards,
The Infinitely Special Team
Well presented packaging
Well presented packaging, fast delivery , excellent product. FIVE STARS
29. Oktober 2024
Antwort von Infinitely Special
Thank you for the glowing review, Marlon! 🌟 We’re thrilled to hear you loved the packaging, fast delivery, and our product quality. Your five-star feedback truly makes our day! 😊
We can’t wait to serve you again soon. If there’s anything you need, feel free to reach out anytime. Thank you for choosing Infinitely Special!
Warm regards,
The Infinitely Special Team
Loved the communication
1. November 2024
Antwort von Infinitely Special
Thank you so much, Chanda! 🌟 We're thrilled to hear you enjoyed the communication. Your feedback means a lot to us, and we're here anytime you need assistance. 😊
Jonothan
Great smelling products and always…
Great smelling products and always packaged up beautifully!
30. Oktober 2024
Antwort von Infinitely Special
Thank you, Michelle! 🌸 We're so glad you’re loving the scents and our packaging! We put a lot of care into each order, so it’s wonderful to hear it made an impression. Enjoy your products, and thanks for sharing your experience! 😊✨
Jonothan
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.