Infinity Cruises Bewertungen 699

TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Appalling ….abandoned in Dubai after the Middle East war broke out on 28th February, finally having to find my own transport back to UK. Transport twice failed to meet me from airport and ship Nev... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We booked a Singapore to Japan cruise though Infinity with Bobby Dalal the whole experience was 10/10 at every stage. From the the extra nights and destinations we added on to getting us back home whe... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Booked the cruise in Feb 23 for December Asia cruise from Bali leaving 4th Jan The flights were good timing through Singapore. The only downside were the rooms in the Bali resort over New Year till jo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thank you Eric for all your hard work putting together our Christmas and New Year cruise package. We had a wonderful time and everything went like clockwork. You were so patient when we requested a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrtgesellschaft

Vom Unternehmen geschrieben

Infinity Cruises is an independent cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. We specialise in providing you with the most prestigious cruise holidays available at the very best prices. We are not owned by a cruise line or a tour operator, so we will only ever deliver honest and impartial advice, with your wants and needs always in mind, all in an effort to organise a great trip that suits you.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

699 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Eric was very helpful and called us…

Eric was very helpful and called us back within the hour with a price

11. Mai 2023
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Antwort von Infinity Cruises

Dear Robert,

Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received.

Kind regards

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Bobby was brilliant helping us to plan…

Bobby was brilliant helping us to plan our cruise. Just so knowledgeable, patient and so polite, nothing was too much trouble. Bobby suggested some welcome additions to extend our stay in Barcelona at the end of our cruise and was really great when we were asking about all the hotel stays and flights and even trying to find a good cabin on the ship. Received email outlining all the details of our holiday the following day, just as Bobby had said.

11. Mai 2023
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Antwort von Infinity Cruises

Dear Martin,

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Fantastic service from Eddie

Eddie was fabulous. Excellent knowledge of the cruise that we were interested in and subsequently booked.

Eddie answered all of my questions quickly and with good humour.

11. Mai 2023
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Antwort von Infinity Cruises

Dear Mr and Mrs Worrall,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Eddie.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Mike was very helpful and efficient.

Mike was very helpful and efficient.
Hope the holiday comes up to expectations with the hotels, transfers etc...

4. Mai 2023
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Antwort von Infinity Cruises

Dear Shirley,

Thank you for your 5-star review. We pride ourselves on great customer service and will pass your compliments to Mike.

Kind regards,

Infinity Cruises.

Bewertet mit 5 von 5 Sternen

Eric was extremely helpful and…

Eric was extremely helpful and pleasant. He explained the details of the holiday very well. He was very professional.

4. Mai 2023
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Antwort von Infinity Cruises

Dear Kathleen,

Thank you for taking the time to provide us with feedback. We are delighted that you were pleased with the service you received. We will pass on your comments to Eric.

Kind regards,

Infinity Cruises.

Bewertet mit 5 von 5 Sternen

Easy booking process with a friendly and professional cruise expert. Friendly professional service and was…

Friendly professional service and was able to tailor make our cruise and stay holiday. Mike offered some good options for us and managed to secure the right flights and hotel for us. He was patient and courteous throughout the booking process.

2. Mai 2023
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Antwort von Infinity Cruises

Dear Mr & Mrs Pomford,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with the entire team.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Athens and NCL Jade cruise package

Very good holiday package with everything we needed arranged and all went smoothly. Flights, transfers, hotel stay, cruise with extras. Excellent itinerary and service from infinity cruises.

4. Mai 2023
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Antwort von Infinity Cruises

Dear Mr Forsyth,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with your cruise consultant.

Kind regards,

Infinity Cruises

Bewertet mit 4 von 5 Sternen

Being quick

Being quick, informative and professional

27. April 2023
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Antwort von Infinity Cruises

Dear Khosrow,

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with your cruise consultant.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

The booking process

The booking process, thoroughness and professionalism of Eric the agent have been very good. Will write a review after the holiday as to how it meets expectations and how the company handle all aspects of the holiday

27. April 2023
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Antwort von Infinity Cruises

Dear Morag,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Eric.

Kind regards,

Infinity Cruises.

Bewertet mit 5 von 5 Sternen

Bobby was very helpful in responding…

Bobby was very helpful in responding and satisfying our request for flights to suit us and arranging car hire. The experience was enjoyable and satisfying.

20. April 2023
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Antwort von Infinity Cruises

Dear Mr and Mrs Magill,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Bobby.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Bobby is an excellent agent

Bobby is an excellent agent. Had great patience with everything we wanted. We made quite a few changes to the original brief but Bobby was great and arranged everything for us. Highly recommend Bobby Dalal.

20. April 2023
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Antwort von Infinity Cruises

Dear Marie,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises

Bewertet mit 4 von 5 Sternen

We have just booked a cruise QM2

We have just booked a cruise QM2, for July 2023 , I really do try to shop around for a good deal! I rang this company a few days before i booked and spoke to Bobby, he was very knowledgeable and experienced but at the time i felt uneasy about booking but I promised Bobby i would give him a call before i finally decided which holiday and company i would use ! Finally i booked with Bobby, i know he doesn’t own Infinity but this guy was the reason i did ! A credit ti this company please try them and we fully recommend Bobby! THANK YOU

17. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Infinity Cruises

Dear Keith,

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises.

Bewertet mit 5 von 5 Sternen

We booked a cruise and stay via Eddie

We booked a cruise and stay via Eddie. Eddie was very helpful finding us more suitable flights. He gave us all the relevant information and was extremely efficient at emailing our confirmation which was very detailed. We’ve never used Infinity Cruises before but would definitely use them again as service was great and choice and cost were also great.

13. April 2023
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Antwort von Infinity Cruises

Dear Campbell,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Eddie.

Kind regards,

Infinity Cruises.

Bewertet mit 5 von 5 Sternen

Bobby 5 stars !

Bobby was very friendly, knowledgable and a pleasure to deal with.

17. März 2023
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Antwort von Infinity Cruises

Dear Gary,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us - your compliments will be shared with Bobby.

Kind regards

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Bobby Dahal

Bobby Dahal, the agent we book our MSC cruise, from Cape Town to Venice [ Mar 23] was so helpful. Our booking was delivered as stated, Cape Town Hotel was superb, all taxis were there on time. We had endless problems, with MSC, when they kept referring us back to our travel agent unnecessarily,but Bobby cheerfully did everything in his power to help. Excellent agent and we wish to thank him and for his manager to know of his super service.

9. Februar 2023
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Antwort von Infinity Cruises

Dear Susan,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with Bobby.

Kind regards

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Have just booked with Mike and he was…

Have just booked with Mike and he was very helpful putting together a cruise to Alaska and tour of the Rockies and flights.

5. April 2023
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Antwort von Infinity Cruises

Dear Breeda,

Thank you so much for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Mike.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen
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Antwort von Infinity Cruises

Dear Jeanette,

Thank you for your 5-star review and sharing your booking experience with us – it is much appreciated. Your compliments will be shared with the cruise consultant.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Good holiday arep.

Good advisor at Infinity end helped us to do the deal...he was courteous and always willing to answer any questions.Only need to see if holiday lives up to
To everything so far!

30. März 2023
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Antwort von Infinity Cruises

Dear Angus,

Thank you for your excellent review! We really appreciate you taking the time out to share your booking experience with us. Our aim is to always exceed our guests' expectations, your compliments will be shared with Bobby.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Very efficient booking

Very efficient booking. The staff are very helpful and will advise with any queries after booking.

30. März 2023
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Antwort von Infinity Cruises

Dear Christine,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with the entire team.

Kind regards,

Infinity Cruises

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff
Ease of booking
Options offered, flights etc

30. März 2023
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Antwort von Infinity Cruises

Dear Karen,

Thank you for your excellent 5-star review. We place customer experience and satisfaction as our priority and we will share your compliments with the entire team.

Kind regards,

Infinity Cruises

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