Innovato Design Bewertungen 335

TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I ordered a wedding set for my fiancee that stated it was stainless steel. We received the rings and as she wore them it turned her finger green. We have videos of her wearing them and her finger gree... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Delivery took some time. However the team were absolutely helpful in replying to my questions. I did end up getting wrong size. However they did a great job in sending me another one. Just shipping fe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was a pleasure to order from Innovato Design. Their range is great and they have every ring in so many size options that you can always find the right fit. Even more impressive is their after... Mehr ansehen

Unternehmensdetails

  1. Juweliergeschäft
  2. Bekleidungsgeschäft

Vom Unternehmen geschrieben

Innovato Design (formerly Dierro) offers innovative jewelry, rings, pendants and glow in the dark necklaces.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

335 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Inconvenient, yet Excellent experience

Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed company policy and reached out via email to start the return process. I am extremely content with the ease of communication and customer service I received. The process was seamless. I was offered options on how I would like to proceed with my return/exchange. Over all I had a great experience and was treated as a person, not just an order. Great Customer Service is hard to find these days, and that is exactly what I received. 5 stars!

28. April 2026
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hi Cody

Thank you for your kind words and support! It means a lot to our small business. We’re so glad you’re happy with your order and hope to see you again in the future!

Warm Regards,
Anelia

Bewertet mit 1 von 5 Sternen

I order a ring from this company and…

I order a ring from this company and they sent the wrong one. I contacted them and they sent the wrong one again. I have two rings that are not what I ordered nor will I wear. Don't waste your money with this company.

20. März 2026
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hello Grady,

We’re truly sorry for your experience and completely understand your frustration.
We previously reached out to you directly through our support system to resolve the issue, as it appears there may be a warehouse problem with this specific ring model, but we have not yet received a reply.
We would still very much like the opportunity to make this right for you. We can offer either a full refund or the option to choose a different ring, which we will personally verify before shipping.

Please contact us through our support email so we can resolve this properly for you as quickly as possible.

Regards,
Anelia

Bewertet mit 4 von 5 Sternen

Product is very nice

Product is very nice, and was priced well.

Shipping did take longer than expected.

6. April 2026
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hi Mark

Thank you for your feedback! We’re very happy to hear that you liked the product and found it well priced. We also appreciate your patience regarding the shipping time and truly value your support and understanding.

Bewertet mit 5 von 5 Sternen

Quick international shipping

Quick international shipping, nice product exactly as displayed, accurate sizing

23. März 2026
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hi Jason

We’re very happy to hear that the product met your expectations and that the sizing and shipping experience were smooth. We truly appreciate your support and thank you for taking the time to share your experience with us!

Bewertet mit 2 von 5 Sternen

I recently ordered a Masonic Ring as…

I recently ordered a Masonic Ring as shown in the advertisement but what I received was different from what I ordered as shown in the ad :-( :-/ :-/

25. März 2026
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hi Ricardo

We’re sorry to hear that you are not satisfied with your order. However, we were unable to find any prior communication from you in our support system regarding this issue.

If there has been a mistake or you received the wrong item, we will of course help resolve the situation. Please contact us directly at service@innovatodesign.com with your order number and clear photos of the item you received so we can investigate and assist you as quickly as possible.

We are always happy to help, but we need customers to contact us directly first so we can resolve any issues.

Best Regards,
Anelia

Bewertet mit 1 von 5 Sternen

Description details lie.

I ordered a wedding set for my fiancee that stated it was stainless steel. We received the rings and as she wore them it turned her finger green. We have videos of her wearing them and her finger green underneath. The description said stainless steel but clearly they lied because stainless steel does not turn a finger green. We did not find out the rings done it sooner because they was delivered February 3, 2026 but she got it as a Valentines Day gift and wore them for 2 hours and her finger was green underneath.

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The lengthy time for delivery is HORRIBLE!!

The lengthy time for delivery is HORRIBLE! I ordered my product on Dec 11th 2025 and STILL haven't received it. This is my fault because I did see that a standard delivery is 7 to 14 business days PLUS an additional 5 business days for processing!!?? So I'm waiting a minimum of 19 business days waiting until damn near January 10 before i can expect my purchase?? Unless you have forever to wait for your product, I wouldn't recommend ordering from this site. I for sure will never be duped by this site again! SMDH

28. Dezember 2025
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hi Slim Boyd!

Thank you for your feedback. We completely understand how frustrating waiting can be. Delivery delays over the holiday period are unusual and not our standard practice.

If you need help tracking your order or have any questions, our support team is always happy to assist.

Kind regards
Anelia
Innovato Support Team

Bewertet mit 4 von 5 Sternen

After being sent the wrong products

After being sent the wrong products, their customer service were very helpful. The products we ordered were no longer available but we were offered free replacements from their new range. The replacements turned up swiftly and I am very happy with them.

11. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I paid for wedding band set and got…

I paid for wedding band set and got stuck with a bs silver ring I want my $ or my rings I ordered immediately or both. I will never order from them again and I want rings I picked

22. November 2025
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hello Rebecca

We’re truly sorry that you received the wrong ring set — this was an unexpected warehouse error, and we completely understand how disappointing this must be.

We have already provided a prepaid return label, so you can send the incorrect rings back to us at no cost. As soon as the return is on the way, we will immediately ship the correct wedding band set you originally ordered.

If this solution doesn’t fully satisfy you, please feel free to contact us directly — we will do our best to speed up the process even further and resolve everything to your full satisfaction.

Thank you for giving us the chance to fix this.

Warm Regards,
Anelia

Bewertet mit 1 von 5 Sternen

I ordered a hat from innovato design

I ordered a hat from innovato design. When it arrived, I decided it was of very poor quality for the price I paid for it. They refused to pay for return shipping.

8. Juli 2025
Bewertung ohne vorherige Einladung
Innovato Design-Logo

Antwort von Innovato Design

Hi Leonard,

We're sorry to hear that the item did not meet your expectations. At Innovato Design, we aim to provide quality products and a positive shopping experience for all our customers.

Please note that, as stated in our return policy, return shipping costs are the responsibility of the buyer and are non-refundable. That said, we did offer you a partial refund as a gesture of goodwill, even though the item was delivered as described.

We appreciate your feedback and will continue to use it to improve both our products and services.

Best regards,
Anelia
Innovato Design Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr