Inntravel Bewertungen 259

TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We've used Inntravel for years but won't be using them again. We paid £3,000 for a walking holiday in France and Spain. The highlight according to reviews was a walk round the French coast. However, w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hiking on our own on routes mapped out by people who obviously like walking and know the locality. Good hotels with good facilities, welcoming staff and excellent cuisine. Itinerary customised to our... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We enjoyed our Inntravel holiday, exploring Spain's southern cities by train. The trains were comfortable, mostly on time, and high speed. It was a great way of seeing the countryside without having... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great company, friendly, efficient and extremely well organised. Beautiful hotels, a real variety too. Sorted out travel when we had to return home earlier. We've booked again!

Unternehmen hat geantwortet

Unternehmensdetails

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Vom Unternehmen geschrieben

Inntravel lead the way in self-guided walking holidays. That’s because they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Inntravel make walking worth it.


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4,4

Hervorragend

TrustScore 4.5 von 5

259 Bewertungen

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Bewertet mit 5 von 5 Sternen

Great walking holiday

Hiking on our own on routes mapped out by people who obviously like walking and know the locality. Good hotels with good facilities, welcoming staff and excellent cuisine. Itinerary customised to our own preferences. All the info for our walks and accommodation clearly set out and easy to follow on paper and mapping app.

18. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Book the inns directly and skip Inntravel

We loved the inns, but we could easily have found those on our own. What was really surprising was not getting any useful maps to use in the Welsh countryside (which is not a place that has well marked paths).
The older couple who were also traveling with Inntravel at the same time as us got lost and anxious and ended up hitchhiking back to the inn one day.
I found the Inntravel staff to be slow to respond and not especially helpful (for example, when I wanted to change the time for my taxi pick up I was told to just call myself, it would be easier - I would normally do that, but when I've paid as much as I did for their services, I was surprised that they weren't willing to make a simple phone call on my behalf).
We heard from one of the inn owners that other Inntravel clients had very poor experiences due to Inntravel's lack of organization. The worst one was a customer whose taxi never came, so the inn owner had to cancel an appointment and drive the customer to the train station so he didn't miss his flight).
The maps that were provided were truly laughable. Had we been told about some of the apps that exist - and that work really well - I would have felt like Inntravel had been more concerned about our welfare.
Overall, north Wales is STUNNING and the people are friendly, warm, and welcoming. I loved that part of the world and the walking paths were great. So go to Wales, just don't go with Inntravel.

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your feedback. 

We're pleased to hear that you enjoyed the accommodation, the walking and the beautiful scenery in North Wales.

We're sorry that the maps, route guidance and level of support you received did not meet your expectations. We appreciate these honest comments and have shared them with our Product and Customer Service teams for review.

Thank you for taking the time to share your experience. Customer feedback is invaluable in helping us improve our holidays and service.

Bewertet mit 1 von 5 Sternen

So disappointing

We've used Inntravel for years but won't be using them again. We paid £3,000 for a walking holiday in France and Spain. The highlight according to reviews was a walk round the French coast. However, when we got there we discovered the trail had been closed for three months. We rang the company and they admitted they'd known but hadn't bothered to tell us. They gave us a £300 ex gratia payment and were advised to negotiate a discount on our return. However, customer services flatly refused to give us any more - apart from money off another holiday! In the end I wrote to the Managing Director and have heard nothing back. We're very disappointed that a company that used to pride itself in its customer service should now be so poor. But there are plenty of competitors out there.

11. April 2026
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Antwort von Inntravel

Thank you for the review and feedback.

We can see that unfortunately 1 of the 6 walks along the coast was closed for safety reasons due to adverse weather conditions. We are very sorry we were unable to notify you of this before you travelled.

We pride ourselves on Customer Service and we know our Sales and Operations Director has attempted to contact you, after your letter was received.

This review has been flagged to him, and he will make contact shortly.

Bewertet mit 5 von 5 Sternen

Highly recommend!

From the start of planning our cycling holiday in Portugal to the return home, the customer service was excellent.
The itinerary, hotels booked, transfer of luggage and information given for every part of our holiday were all fabulous.
The website was a little ‘clunky’ but the personal service more than made up for that.
I would highly recommend Inntravel and will be booking again.

4. Mai 2026
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Antwort von Inntravel

Thank you for your kind words!

We're really pleased to know what a great time you had in Portugal.

Your lovely feedback regarding our Customer Service teams is greatly appreciated.

We look forward to welcoming you on another Inntravel adventure soon!

Bewertet mit 5 von 5 Sternen

Great company

Great company, friendly, efficient and extremely well organised.
Beautiful hotels, a real variety too.
Sorted out travel when we had to return home earlier. We've booked again!

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your lovely feedback.

We’re so pleased to hear you enjoyed the hotels and found the team friendly, efficient, and well organised throughout your trip. We were also glad we could help with your travel arrangements when plans changed.

It means a lot that you’ve already booked again, and we look forward to welcoming you on your next adventure.

Bewertet mit 4 von 5 Sternen

Cycling tour Italian Lakes Mantova to Verona

This is our 3rd cycling trip with Inntravel and was a great experience. Rides were off the main roads and were managed well with gpx files. The general topography and facts that we we started and ended in cities with no evening meals included prevented me from rating it a 5. But this was all noted when when we booked the trip so nothing was surprised. Inntravel made it easy to add days and all arrangements of e-bikes and hotels were done exceptionally well as always.

My preferences for the company is 1)to make communication for the arrangements easier by email or What’s app from the US due to time and cost for phoning and 2)to make it easier to share the detail communications of the trip with our fellow travelers through My Inntravel. 3.getting the final details a little earlier would be helpful too. I love this company and will use it again for our active travels.

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your continued support and for choosing Inntravel again for your cycling adventure.

We’re delighted to hear the route planning, GPX navigation, hotels, and e-bike arrangements all met your expectations. We also really appreciate your thoughtful feedback on communication options, sharing trip details, and the timing of final documents.

We look forward to helping plan your next active holiday.

Bewertet mit 5 von 5 Sternen

Walking holiday in Provence with extra days in Avignon

This walking holiday in Provence is the second holiday we have booked with inntravel - the first was a four centre citybreak in Southern Spain. The booking team was extremely helpful in responding to our queries, and organised our car hire plans very efficiently to accommodate a 3 night stay in Avignon at the end of our walking week. The information folder provided was full of information about the local area and the walks but we were pleased we had also purchased a hand-held GPS unit which allowed us to download the Inntravel GPX files and cross-check we were on the right route - due to local conditions, signs and other markers were not always visible. The Hôtel du Poète in Fontaine-de-Vaucluse was indeed charming, with interesting landscaped grounds and kind and professional staff. The hotel restaurant provided excellent dinners (3 included in our hotel booking) and breakfasts and there was a good selection of other places to eat in the local town. Avignon was a good additional add-on and Inntravel provided a good walking route around the city and some very useful and enjoyable restaurant suggestions. We will be very happy to book another holiday with Inntravel.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your lovely review and for choosing to travel with us again.

We’re so pleased to hear that both our booking team and route notes helped make your Provence holiday run smoothly, and that the GPX files proved useful along the way.

It’s wonderful that you enjoyed your stay at Hôtel du Poète, the walking routes, and your time in Avignon too.

We look forward to helping you plan another Inntravel holiday in the future.

Bewertet mit 5 von 5 Sternen

Castles, Forests & Wines of Alsace

Castles, Forests & Wines of Alsace

The holiday was very good indeed. The countryside with its forests, vineyards and beautiful villages is very beautiful.

The walking was excellent and on the whole the walking notes provided were accurate. Having said that, the .gpx files proved invaluable a number of times where the notes were not clear. The weather was kind to us, not too cold and not too hot - perfect walking weather. I would not want to do some of the walks if the temperature was above 25c as unless you are in the forest it would be too hot to walk through the vineyards.

The Auberge du Brand in Turckheim was excellent. Very good service and exceptional food. Turckheim was our favorite village. So beautiful and many nice places to eat and drink. The hotel in Turckheim, the Hotel Des Deux Clefs, is just fantastic. Beautiful inside with its eclectic decor, friendly staff and an even more friendly cat (Pipa)! Although we did not have dinner there as we arrived on a Wednesday and so the restaurant was closed, we did have an assiette which consisted of cheeses, cold meats, salads and bread one evening. This was just right as we had had a big lunch during the day. We had a bottle of riesling grand cru with our light meal which was excellent and very reasonably priced. We would definitely stay in this hotel again.

Last but not least, the Entreprise Taxi Christophe Grob was excellent. Christophe was such a lovely man and more than happy to share his extensive knowledge of the area, its history, food and wine. He said that we can call him if we need anything at all.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for such a thoughtful review.

We’re delighted you enjoyed the beautiful scenery, excellent walking routes, and perfect weather conditions. It’s wonderful to hear that Turckheim and both the Auberge du Brand and Hotel Des Deux Clefs made such a lasting impression. We’ll also be pleased to pass your kind comments on.

We hope to welcome you on another walking holiday soon.

Bewertet mit 4 von 5 Sternen

Travels by train in Puglia

Excellent itinerary in Puglia. All the selected locations were really interesting with lots to see and explore. It was as described in their brochure with our stay in the Palazzo degli Abbati in Matera particularly memorable.Trip notes and tips for each location were very helpful.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your feedback!

We’re delighted you enjoyed exploring Puglia and that the itinerary lived up to expectations. We’re especially pleased that your stay at Palazzo degli Abati was such a memorable highlight. It’s great to hear the trip notes and local tips helped along the way.

We hope to welcome you on another adventure soon!

Bewertet mit 5 von 5 Sternen

Beautiful walking in the Dordogne,

We have been on a number of holidays with Inntravel and have not been disappointed by the quality of service received from first deciding on our walking holiday destination which can be quite difficult has there are so many excellent destinations to choose from. Once we have booked the holiday, the attention to detail with the organisation is excellent from the flights, taxi pickup, luggage transfers, hotels and meals, we have just returned from a walking holiday to Rocamadour. The walking maps and gpx files provided work well together to get the best from the routes provided as the notes have many points of interest or short detours which we have found well worth taking the time to make. We stayed in some lovely hotels in beautiful locations with outstanding meals provided. The people at all the hotels could not have been more helpful. The luggage transfers went smoothly with our bags waiting at each hotel we arrived at. The walking was superb with such variation of scenery, with many points of interest on the way. I would highly recommend this part of France to visit.

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

We’re delighted to hear you enjoyed your recent walking holiday in Rocamadour and that the routes, hotels, meals, and seamless organisation all helped create such a memorable experience.

It’s especially wonderful to know the walking notes and GPX files added value along the way.

We truly appreciate your recommendation and look forward to helping you plan another adventure soon.

Bewertet mit 5 von 5 Sternen

Three cities and Ronda by train

We enjoyed our Inntravel holiday, exploring Spain's southern cities by train. The trains were comfortable, mostly on time, and high speed. It was a great way of seeing the countryside without having to drive.
We visited Seville, Cordoba, Granada and Ronda, finishing up in Malaga. Our hotels were all very comfortable, and perfectly situated for exploring the cities on foot. The walking and sightseeing notes provided by Inntravel were very useful and a good guide of where to visit.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your lovely review.

We’re delighted you enjoyed exploring southern Spain by train and that the hotels, routes, and walking notes helped make the trip so memorable.

We’re so pleased you had such a comfortable and relaxing experience throughout and we hope to welcome you back soon.

Bewertet mit 5 von 5 Sternen

The isle of Gozo

Well planned excellent information and courteous staff. And although there was a minor change of plan at the last minute their emergency service was quick to help

13. April 2026
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Antwort von Inntravel

Thank you for your kind feedback.

We’re pleased you found the trip well planned and our team courteous and responsive, especially in helping quickly when plans needed to change.

We really appreciate you taking the time to share your experience and hope to welcome you on another holiday soon.

Bewertet mit 5 von 5 Sternen

Great route planning

Great route planning, excellent information package, pick-up from airport simplified everything, and I loved the hotels, a bit of luxury after a long day’s walking is so welcome! Helpful staff at the end of the phone line and you get to speak to an actual human rather than an AI agent, which is always a plus.

8. Mai 2026
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Antwort von Inntravel

Thank you for your lovely review.

We’re so pleased you enjoyed the route planning, hotels, and the ease of the airport transfer. It’s great to hear our team’s personal support made a difference too , we’ll be sure to share your kind words with them.

We hope to help you plan another walking holiday soon!

Bewertet mit 5 von 5 Sternen

Another brilliant Inntravel Italian…

Another brilliant Inntravel Italian walking holiday - hidden Tuscany to the Ligurian Sea.
Beautiful locations away from the usual tourist hotspots
Fantastic accommodation, local food and wine .
Well organised and seamless transfers included in the package

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your wonderful feedback.

We’re delighted you enjoyed the hidden side of Tuscany and the walk to the Ligurian Sea, along with the accommodation, food, wine, and seamless organisation throughout your holiday.

We hope to welcome you on another Inntravel adventure soon!

Bewertet mit 5 von 5 Sternen

Reliably first class walking holidays

Inntravel provide reliably first class walking holidays. They select comfortable hotels full of character and provide superb walking itineraries in every location. The support from first enquiry onwards is also excellent, led by friendly, knowledgeable staff.

26. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your wonderful feedback.

We’re delighted to hear you enjoyed another walking holiday with us. It’s especially pleasing to know that the characterful hotels, carefully planned itineraries, and support from our knowledgeable team all helped make your experience so memorable.

We really appreciate your kind words and look forward to helping you plan your next adventure.

Bewertet mit 5 von 5 Sternen

Walking holiday

We've just returned from a walking holiday around Lake Iseo with Inntravel - I couldn't recommend them more highly. They find unspoilt locations and great hotels and provide all the information you need - both written and in gpx files - to do some rewarding and beautiful walks in the area. Everything was seamless, from the airport pickup and luggage transfer to the airport drop off at the end, and the hotel staff were extremely helpful too.

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your wonderful review. We’re delighted to hear you enjoyed your holiday around Lake Iseo and that everything ran smoothly from the walks and GPX guidance to the transfers and hotels.

We really appreciate your recommendation and hope to welcome you on another Inntravel holiday soon.

Bewertet mit 1 von 5 Sternen

Inntravel no longer offering good value pricing

Having been a loyal customer of Inntravel for a number of years (My next Inntravel holiday is imminent) I had intended to book another trip today. The price of this trip, quoted during a phone call, has increased by almost 21.5%, versus the current brochure price - Inntravel brochure pricing is "From" a stated value, recognising that the price excludes any air travel costs. I was advised by Inntravel's consultant that the quoted price is "In line with our latest/current reservations system" - whatever that supposed to mean - but it's simply opportunistic price hiking, without a justifiable reason. I'm very sad to say that our already booked holiday will be our last with Inntravel. There are other companies that now have better pricing structures.

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your loyalty to Inntravel over the years, and we’re sorry to hear of your disappointment with your recent quotation.

Our brochure prices are “from” prices and can vary depending on factors such as availability, seasonality and supplier costs at the time of booking. However, we appreciate that the explanation provided during your call was not as clear as it should have been, and we understand your frustration.

We value your feedback and are sorry this experience has affected your confidence in travelling with us.

We do hope you enjoy your upcoming holiday.

Bewertet mit 5 von 5 Sternen

Walking the Dordogne Valley

We just recently completed a long distance walking tour in the Dordogne Valley in France from Meyronne to L’hospitalet(Rocamadour). Inn Travel met all of our expectations and more.Seamless organization from the start of our enquiry process, right up to providing excellent descriptions of all the walking trails, to perfect luggage transfer with all luggage being there for us in our rooms upon arrival.The selection of hotel accommodation was superb.In our first village of Meyronne we stayed in a chateau, eating Michelin star quality food served expertly ‘à la francaise’’ overlooking a lovely valley.This quality continued on our second village stop at Pont D’oussey in the village of La Cave where once again suppers and breakfasts were of superior quality with wonderful picnic lunches provided. A different flavour of down home cooking and family run hospitality awaited us in Cales at Le Petit Relais Auberge where as luck would have it there was a fabulous Flower Festival happening on May 1st while we were there. Our final stop at Le Troubadour a hotel in L’Hospitalet, just a short walk from Rocamadour, was very special as being somewhat off the beaten path it was peaceful with friendly staff who even took us to the train station at the end of our stay just to be nice.Staff were definitely a special highlight… always friendly and helpful with a good knowledge of English for those who need such language help. Very nicely set up with well marked trails showing the way clearly and loved having the option to spend more than one day at each location to allow for a nice extended walk around each village. The weather was perfect which was a bonus but trails were easy to follow with the addition of walking poles a great help. Spring is a lovely time to do this tour, beautiful Spring flowers were in abundance all along the way with temperate weather making it pleasant for sure. It was very quiet, we never really met other walkers until we hit Rocamadour which is very popular. Wonderful, peaceful experience of nature, with all the amenities that inn Travel provided to ensure maximum comfort throughout our lovely experience of walking in France.

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your wonderful review.

We’re delighted to hear you enjoyed your Dordogne Valley walking holiday and that the accommodation, food, route notes, luggage transfers, and local hospitality all helped make the experience so special.

It’s lovely to know you appreciated the peaceful spring scenery and unique village experiences along the way.

We hope to welcome you on another adventure soon.

Bewertet mit 5 von 5 Sternen

Walking in Catalonia with InnTravel

We just finished a wonderful hike on the Costa Brava in Spain-Countryside to Coast! Fantastic walks, absolutely stunning scenery, wonderful hotels who served us really good food, and everyone was so very nice! Our plane from DC was delayed so we missed our train from Barcelona to Girona. But in true amazing InnTravel fashion, when I looked on my phone, they had already issued us new tickets for the next train! This company is really the best-we plan to continue doing their great hikes until we can walk no more!!!!!

24. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your lovely feedback!

We are so pleased to hear you has such a great time in Catalonia. Our partners sure know how to make a holiday special and we are thrilled to know how good the food was.

I am sorry to hear of your flight delay, however it's great to hear you were sent replacement train tickets so promptly!

Thank you for travelling with us and we would love to welcome you on another Inntravel adventure in the near future!

Bewertet mit 5 von 5 Sternen

We have done quite a few trips now with…

We have done quite a few trips now with InnTravel, our most recent one was in the mountains near Alicante. We loved the walks and hotels were great as well.
We saw two red squirrels and numerous golden eagles.
This was one of our best trips through InnTravel.

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Inntravel

Thank you for your lovely review!

We are so pleased to hear this was one of your best Inntravel adventures to date! The rugged mountains of Alicante continues to be one of our top holidays - and with good reason. It sounds like you had a real feast for the eyes with all the wildlife you encountered!

Once again, thanks for travelling with us and we hope welcome you back on another Inntravel holiday in the future.

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