InsideTracker Bewertungen 617

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They will steal your data and won't suppress it even tho you asked them multiple times to delete all your data and to remove your infos from their company. Then keep harassing you per mail to join bac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I purchased a package and forgot to use it, so it expired. When I contacted them, they not only extended the date, they gave me a free year subscription! Great customer service from Blaira! I have use... Mehr ansehen

Bewertet mit 5 von 5 Sternen

What an incredible company!!! I've been with them for several years now and had purchased several tests as part of a package. I was spacing them out as part of my health journey and didn't realize tha... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had a problem with expiring tests that had been purchased a while back. Didnt need to use them all recently due to other tests being done. Contacted the Inside Tracker team and they were very unders... Mehr ansehen

Unternehmensdetails

  1. Fitness- und Ernährungsberatung

Über InsideTracker

Vom Unternehmen geschrieben

InsideTracker

What is InsideTracker?

Established in 2009 by a team of seasoned experts specializing in aging, genetics, and biometric data, InsideTracker is your key to a healthier longer life.

Through a meticulous analysis of your body's biomarkers, InsideTracker offers an objective assessment of your well-being. Powered by cutting-edge A.I., this platform harnesses insights from over ten billion biomarker data points and thousands of peer-reviewed scientific publications to craft a tailor-made guide for your journey towards improved health and longevity. All this knowledge is conveniently integrated into a user-friendly mobile app, unveiling your personalized path to inner well-being and lasting vitality.

What plans are available?

  • Ultimate: The most comprehensive understanding of your body’s health, measuring up to 48 biomarkers for a complete and holistic analysis of your health.

  • InnerAge 2.0: InnerAge 2.0 analyzes 17 biomarkers for men and 13 for women to reveal your biological age (known as your body’s InnerAge).

  • DNA Kit: The DNA Kit analyzes 261 genetic markers to reveal your genetic potential for up to 38 wellness traits.

  • Blood Results Upload: Utilize a recent blood test from your doctor, employer, or insurance company and take advantage of the in-depth insight that only InsideTracker can provide.

  • First Responders Panel: A custom blood panel, specially crafted for our community’s most dedicated service members.
With any of our plans, track your progress with our iOS and Android apps to continuously calibrate based on real-time feedback from your body.
View All Plans
InsideTracker

Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

617 Bewertungen

5 Sterne
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1 Stern

Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 2 von 5 Sternen

Disappointing

The entire process of getting scheduled for my blood draw was extremely difficult. I had to reach out continually just to get it scheduled.
When I finally got my blood drawn, I was informed that not everything was tested. I spent so much money for this test and am highly disappointed in the efficiency. I was given the option of a 15% discount on future tests. My sport dietician is adamant that I should get my money back.

11. November 2024
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Antwort von InsideTracker

Hi Emilie,

I am very sorry to hear that you had difficulty scheduling your draw with our partner. We have submitted your redraw with a different mobile provider - our support team will reach out with further information on this.

While uncommon, issues with the sample's stability can prevent tests from being run at the lab. We sincerely apologize for this issue.

Bewertet mit 5 von 5 Sternen

Easy and fast

2. November 2024
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Antwort von InsideTracker

Hi James, this is great! We aim to ensure our members have a smooth experience. Thank you for the review!

Bewertet mit 1 von 5 Sternen

Tests are generic

It’s the same bloodwork that I have gotten from my doctor who actually triangulate the information and provide a comprehensive story. InsideTracker is very transactional and generic - no different tests or insights. More specifically, they provide a LIST of recommendations for each unoptimised result - some same across categories and in some cases as very long list. It would have been great if the recommendations were more insightful/specific after considering your full results. That way an action plan could be more meaningful. This was definitely a waste of money. I have not learned anything new. Maybe helpful for someone who has never done bloodwork.

28. Oktober 2024
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Antwort von InsideTracker

Hi Cecile,

Thank you for the feedback, and we are sorry to hear this. A member of our customer support team has reached out to further explain how you can view your results and personalized optimal zones. They also provided further guidance on how to customize your experience by downloading our app and creating your Action Plan. We would love the opportunity to demonstrate all our platform has to offer, so feel free to reach out with any questions you may have.

Bewertet mit 1 von 5 Sternen

Buyer Beware

I paid $1,765 up front. I never used any service or set up anything on Inside Tracker. They will not refund your money for any reason after 30 days.

23. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von InsideTracker

Hi Gregg,

Due to the age of your order, we cannot issue a refund at this time. We can send you another DNA Kit, and you are still able to use the your blood test (or transfer your test to your family/freind). We hope you choose to take advantage of your InsideTracker order, and we are here to help you get started. Please don't hesitate to reach out with any questions.

Bewertet mit 1 von 5 Sternen

the worse company and very expensive

the worse company and very expensive. I pay on december/23 on march i sent the blood test and today Octuber i havent received the DNA result> I sent 3 email nobody answer and now the give the refund just for 174.00 and the test price is 250. nobody answer, the result are very different with other 2 member of my family in compoaration with the my was better result???that they never explain to me that differet.

Very very dissaponted.

23. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von InsideTracker

Hi Glory,

We are very sorry for the issue with your failed DNA Kit at the lab. Our customer support team has provided you with next steps to retest your DNA - but please feel free to reach out with any other questions.

Bewertet mit 5 von 5 Sternen

Great service so far!

The customer service is super efficient, and really thoughtful. I just acquire their services so I'm waiting to go get my blood work done. The website and the portal are super intuitive and easy to access and add information. So far I had a great experience!

17. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von InsideTracker

Hi Giovana,

We are so happy to hear this! Our support team is fantastic, and here for you every step of the way. Thank you for your review, so excited for you to get started!

Bewertet mit 2 von 5 Sternen

Only Inside Tracker DNA, 23andMe or Ancestry results can be used from…

Be aware that only DNA results from InsideTracker's own DNA product or 23andMe and Ancestry can be uploaded to InsideTracker to get the insights for your health planning. This isn't clear from the marketing materials that state that you can upload your own results or enter them manually. This feature is for blood tests, not DNA, and is a major limitation for people who want to use their DNA to be more specific in their health planning.

3. Oktober 2024
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Antwort von InsideTracker

Hi Thomas, thank you for this feedback. We would love the opportunity to understand which of our marketing materials was unclear so we can improve. Our team will be reaching out later today to learn more.

Bewertet mit 5 von 5 Sternen

great customer service

i received a quick and detailed response to my request, and to my follow up questions.

2. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von InsideTracker

Hi Luca, thank you so much for the review! Our customer support team is always here for you in your health journey - reach out to us whenever you need!

Bewertet mit 5 von 5 Sternen

clear communication

clear communication, i knew what i was getting beforehand and got what i paid for. everything worked reasonabely well. good!

26. September 2024
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Antwort von InsideTracker

Hi Jean-Marc,

We are so glad you found the process and communications clear! Thank you for your feedback!

Bewertet mit 4 von 5 Sternen

There is a little more information than…

There is a little more information than I get in my annual physical blood draw. I would call it personalized rather than customized.

25. September 2024
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Antwort von InsideTracker

Hi Bruce,

Thank you so much for your feedback. You can customize the recommendations that you want to focus on as a part of your action plan by toggling them on an off! To learn more, check out this tutorial - https://www.youtube.com/watch?v=m5aEcHFaQDk

Keep up the great work!

Bewertet mit 5 von 5 Sternen

Easy to navigate

Easy to navigate, my questions were always answered promptly and professionally.

20. September 2024
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Antwort von InsideTracker

Hi Guy, thank you so much for your review! Our team is here for any questions you may have along the way.

Bewertet mit 2 von 5 Sternen

I continue to have trouble uploading my…

I continue to have trouble uploading my results. Issues include markers not being available for selection from the drop-down menu, along with wholesale inability to upload some files.

For all of this effort, I could just enter my results into a spreadsheet manually rather than paying for a subscription with you.

19. September 2024
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Antwort von InsideTracker

Hi Erica, thank you for reaching out - we apologize for the error you received. Our support team was able to confirm your results have been uploaded successfully! Please do not hesitate to reach out to our team with any other questions.

Bewertet mit 3 von 5 Sternen

I've done 3 Ultimate Plan blood tests…

I've done 3 Ultimate Plan blood tests over the last 3 years. The blood panel is definitely useful and provides a lot of great insights. However, please don't waste your money on their InnerAge product that claims to tell you your true biological age. My previous test, a little over a year ago, my InnerAge was ~ 2 years younger than my chronological age. My latest test said my InnerAge was 6.6 years older than my biological age despite most of my blood markers improving. My blood results are really strong (10 biomarkers normal and the rest optimized). I'm a super healthy 52 year old, have 10% body fat, eat healthy, have a 51.6 VO2 max (which is considered superior), and exercise 5-6 days per week. This is clearly just a marketing ploy for them to make extra money and it has absolutely no scientific reality.

15. September 2024
Bewertung ohne vorherige Einladung
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Antwort von InsideTracker

Hi John, thank you for providing this feedback — we are glad you find our Ultimate tests insightful!

If you are interested, a member of our science team would be happy to go over your InnerAge report with you to explain why it may have risen. If you could confirm the email associated with your account or reach out to our support team (support@insidetracker.com), we would be happy to assist!

Bewertet mit 5 von 5 Sternen

They've been really kind and helpful

They've been really kind and helpful. In a matter of minutes all my questions have been answered and my doubts solved. Great team!

12. September 2024
Bewertung ohne vorherige Einladung
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Antwort von InsideTracker

This is awesome Ferran! Our team at InsideTracker is here for you through every step of your health journey. Keep up the great work!

Bewertet mit 5 von 5 Sternen

Easy easy easy

Easy easy easy

11. September 2024
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Antwort von InsideTracker

We are so happy to hear it! Thank you for the review!

Bewertet mit 5 von 5 Sternen

I love the ease of use and the ability…

I love the ease of use and the ability to get all these test done without begging my doctor to put in the lab orders. The app is great and I use it daily to check on my activity stats and review my other results and activity plan. We plan on getting our blood drawn quarterly to keep track of our health. Great company, great experience!

4. September 2024
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Antwort von InsideTracker

Hi Robert,

We love to hear this! It is so important that our customers can test and view their results and personalized recommendations easily. Utilizing the app and repeat testing is a great approach to achieving your health goals. Keep up the great work!

Bewertet mit 5 von 5 Sternen

Happy

Great communication I love the fact that they keep you updated on everything

3. September 2024
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Antwort von InsideTracker

Hi Christopher,

We want our customers to feel informed every step of the way; we are so glad you feel we achieve this! Thank you for taking the time to leave us a review!

Bewertet mit 1 von 5 Sternen

I am extremely disappointed with my…

I am extremely disappointed with my experience with Inside Tracker. I had two friends that used Inside Tracker previously and they told me that the results were a glorified printout of what most blood labs would give to their personal physician. They advised that the cost did not justify bloodwork results. Despite the advice of my two friends, I tried Inside Tracker anyways. I used my local blood lab to start the process with no luck. Inside Tracker failed to send my lab slip/request to the lab. I rescheduled my bloodwork for a second time and again, Inside Tracker did not send my paperwork to the lab to initiate my bloodwork. After the second failure from Inside Tracker, I called to get my money back. It took 4 months to get my refund. The customer service staff kept giving me the run around and advised me to try for a 3rd time with the blood lab. I kept fighting and arguing and finally got my refund 4 months later. The Inside Tracker staff later told me that they had moved to a new billing system and that my account was part of the older billing system. I did finally get my refund. I would not recommend using Inside Tracker.

29-AUG-2024 Edit: I logged into my InsideTracker account to find my previous purchase history and it has been erased or deleted.

25. November 2023
Bewertung ohne vorherige Einladung
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Antwort von InsideTracker

Hi Chris,
We are very sorry to hear that your experience with InsideTracker was disappointing. If you are able to provide us with your contact information, we would appreciate the opportunity to look into the issues you experienced further.

Bewertet mit 1 von 5 Sternen

Way too expensive, blood work, no explanation or suggestions how to improve

Way too expensive for blood work not different from what I do on semi regular bases in Canada. Blood work done has not looked anything more than my doctor is doing for me, even though advertising as something special. Looked the general panel (for most people done during physical exam) liver panel (also checked during physical exam) hormon panel same as my doctor has me testing estrogen, testesteron, progesterone). For markers that are not optimal does not give any recommendations what to do.
Essentially, I paid over $600 US dollars to get same blood test I get from my doctor.
What I have learned, as tested, age is 10 years older than what I am by birthday. But does not explain how they arrived at that conclusion or what needs to be improved. I have fatty liver, this is not news, but is this that is making me 10 years older?

1. April 2024
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Antwort von InsideTracker

Hi Rada,

We are sorry to hear your experience with InsideTracker is not what you expected so far. Someone from our team will be reaching out with further instructions on how to view your recommendations for each specific biomarker, and how to create your mobile action plan. If you are interested in improving your InnerAge, this is a goal that can be selected while creating your action plan. We look forward to answering any questions you may have, we are here to help!

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