Insurance-Desk Services Bewertungen 

189
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been with the Insurance Desk Company for 2 Years and continuing! They are professional, and knowledgeable people in their chosen field of work etc. Hence, they are successful as a Team... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've used this company so many times. They are absolutely amazing. Punctual, professional and knowledgeable. I'm always amazed at the deals the can get me. Better than any other form of securing insur... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I hate sorting insurances out with a passion but Jade Wilson from Insurance-Desk has made it very quick and easy to find appropriate cover form me. She listened to my needs and offered a variety of... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Georgia from Insurance desk has got to be the most patient worker EVER. I kept going back and forth with questions on the phone and email and she honestly answered every question with such patience an... Mehr ansehen

Unternehmensdetails

  1. Gewerbeversicherung

Informationen, die aus verschiedenen externen Quellen stammen

Insurance-Desk Services is a progressive, friendly independent brokerage which has been working with clients for over 11 years and consistently provides competitive quotes year on year on landlords, tenants, portfolio and commercial insurance policies as well as many others. If you are looking for specialist insurance give us a call today, we love a challenge. We have an established client base and are proud to retain renewal business from 94% of our clients. We offer free advice and have access to the Lloyds’ markets and aim to achieve the most competitive prices with the best cover available. If you require same day cover – don’t panic as we can organise this or if you need to claim we offer a claims management service to make the process as stress free as possible.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

189 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(189)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

This company is a fraud!

This company is a fraud!

This is Josh Munt's statement; I am pleased to attach our recommended quote for your Property Owners Insurance from Modus Underwriting Limited from the 7th of July 2023 to the 6th of July 2024.

The year's premium (including IPT and all fees) will be £ 439.49. This is based on the low end of your re-build value given, please advise if this needs amending.

I did not hear anything from Josh Munt until the 20th of July 2023 concerning the e-signature that was not sent to me.
I asked him to cancel the process of getting Insurance on the 20th of July 2023 the same day since the credit agreement with Investec was not established.

Now Josh Munt is threatening me that he have attached an invoice for the payment of £121.51 due within 7 days to avoid further action, for cancelling his insurance when I did not make any payment for anything to be insured in 1st place?

9. August 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Hi....

I have finally looked into this and also received the call recordings for this case.

On the 30th June, we provided a quotation based on your fact find.

You emailed back on 30th June to add the lender to the quote.

You then called on 30th June to agree to enter the contract and start cover with immediate effect.

You also stated you wished to pay on monthly direct debit

We soon sent the confirmation of cover pack with the policy documents – 30th June

You responded on the 30th June with your bank details

You responded on the 20th July to cancel the cover.

The insurance was subsequently cancelled with the insurer backdating this to your request of 20th July

The insurer as per their terms and our terms on business requested funds for time of risk and you had gone over the 14 days whereby cover can be cancelled without costs typically.

This is not a scam as you can see by out many other great reviews - you had cover in place which would have paid out should a claim have been made from June 30th until July 20th.

Bewertet mit 5 von 5 Sternen

5* service always!

Always a 5* service from Josh - he responds quickly and delivers. I wouldn't use anyone else.

6. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Insurance-Desk Services

Sarah - really appreciate your kind words and thanks for thinking of us and taking time out to add a 5***** review.

It really helps us and the team in knowing they are delivering a great customer experience.

Bewertet mit 5 von 5 Sternen

Josh was super helpful and the speed of…

Josh was super helpful and the speed of the service was brilliant, definitely recommend. Thanks for all your help :)

6. Juli 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Jodie - thanks for taking time to add your feedback and customer experience from dealing with Josh at Insurance-Desk, means a lot to us and the team.

Thanks again and looking forward to helping with more cases over the weeks and months ahead ;-)

Bewertet mit 5 von 5 Sternen

Experts in finding the correct insurance for you

Josh at Insurance Desk is extremely knowledgeable and helpful with queries surrounding various insurance policies. I first used Insurance Desk 3 years ago and now use them for every insurance need I have, which includes my own home building insurances, public liability and public indemnity for my businesses and specialist insurances for the business activities.
I recommend Insurance desk for a fast, friendly and informative experience in getting the correct and required insurances for your needs.

27. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pro-active and Competitive

Insurance-Desk Services is always pro-active in making sure that my policies don't lapse. They are always competitively priced and flexible to deal with. I can't ask for any more!

6. April 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Thanks for your kind review Dominic and we do strive to maintain high standards during the busy times - thanks again

Bewertet mit 4 von 5 Sternen

Price was less than last year by 6%

Price was less than last year by 6%
It would have been even better if I was contacted 4 weeks before renewal. Rather than I had to call about 14 days before renewal to chase what is happening

29. März 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

HI Dave - Good news on the price side as I am sure you know most things are going up by crazy amounts - this is sadly why we haven't been hitting the back of net it getting to you like we aim to do, which is 3-4 weeks before the renewal - most things due to prices rises are being moved to get preferable terms and insurance carriers are taking a long time to come back and this has a knock on impact to us - we can only hold our hand as we add more people to the team (new person starts next week) to help this go away - thanks and lets look to get 5* next year ;-)

Bewertet mit 2 von 5 Sternen

POOR CUSTOMER SERVICE

After selling a property in November 2022 I cancelled a buildings insurance policy. I promptly received a refund invoice and was asked to provide bank details for the refund. I have now been waiting over 4 months for the refund. I have chased the company number of times via telephone but am still waiting. Wont be using this company again.

After the above review was published I received the full refund on 3/4/2023. Thanks Trustpilot.

29. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Insurance-Desk Services

Parmjit - I am sorry to hear this - we do have to wait for the insurer to pay so this coupled with adding new systems to the accounts has sadly impacted on your refund - if you drop me a line at john@insurance-desk.com I will look further into it and come back as we need to learn from your experience.

Bewertet mit 5 von 5 Sternen

Best results and great service ever time.

Travel Deck have been sorting out my property insurance for over 5 years.
Property always has last minute difficulties and Insurance Desk have always come up trumps for my Company.

cheers John & Josh

Edward

23. März 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Thanks for your kind words Ed - always keen to keep helping more and more property experts like you

Bewertet mit 5 von 5 Sternen

Very efficient and a good price for…

Very efficient and a good price for what I needed thank you

2. März 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Thanks for taking time out and do a glowing review Caroline - glad we could help you and it's great feedback for the growing team

Bewertet mit 5 von 5 Sternen

Specific Insurance At A Good Price

Able to provide the specific insurance I was looking for at a good price, unlike other companies.
Very fast and efficient service and would highly recommend.

24. Februar 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Thanks for your kind words Stephen and really good to know we are delivering - one of our main focuses is the complex and complicated insurances or getting unusual risks placed - the team will be pleased they have managed to help you and thanks for the 5* review

Bewertet mit 5 von 5 Sternen

Competitive.

Competitive.
Excellent support during a recent claim.

22. Februar 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Hi Neil - thanks for the review and always good to know a policy will pay out - there is always lots of focus on price and sometimes cover is missed and that's a fine balance to ensure any claims are paid in full.

Bewertet mit 5 von 5 Sternen

Race Track Insurance

Fabulous service from John and the team - I use them whenever i need public liability insurance for track events I organise

21. Februar 2023
Bewertung ohne vorherige Einladung
Insurance-Desk Services-Logo

Antwort von Insurance-Desk Services

Thanks Ryan - yes always good to place interesting and unusual risks like dealing with your business - thanks for taking time out with the review.

Bewertet mit 5 von 5 Sternen

Great service as always

Really good response and follow up from the staff at Insurance Desk. Can always be confident of getting very good rates, with attention to detail as a top priority amongst the staff.

15. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

I've been a client of Insurance Desk for over 10 years now and wouldn't go anywhere else. The team are knowledgeable and extremely helpful.

31. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional

Professional, Straight talking, and Knowledgeable. John's team are great and respond to emails in a timely manner.

10. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super helpful and friendly helped me…

Super helpful and friendly helped me get my mortgage offer, nothing is to much to ask and very quick at responding a special shout out to Hollyjane and John for making it as stress free as possible thank you 😊

3. Februar 2023
Bewertung ohne vorherige Einladung

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