IOFort Bewertungen 

Totally Ignore Tickets/Problems with its Service. I think that this company is just a brand of a bigger hosting organization and they aren't paying attention to the billing system. It is broken. I've opened tickets on this which they ignored for over a week. I used the contact us form on the page, same thing. They never respond. Absolutely useless and garbage hosts.

Used for 1 year. Annual price is ok and hosting service is excellent. There was a problem with the service which was resolved promptly by staff. Appreciate the hands on service of IOfort.

Iofort is really unprofessional hosting provider that bullies their customers by refusing to return their intellect property, website content and database. Be careful before choosing them as they don’t even have a legitimate registered company and directors. They hide their company details and you will never be able to find the identity of their company owners and directors. If you don’t believe me then try to google their company name and find their legal company details. It’s nowhere to be found. Would you want to host your website with a faceless company that doesn’t even have their company registration and address published?

-- IOFORT.com has our intellectual property and the sensitive customer data in their possession, which they are refusing to handover to us. We will continue this social awareness compaign till our data is given to us. We're also making a formal complaint with ICANN.org and cloudflare.com for data and IP theft.

Hi,
We are an Australia based customer who had hosted 2 of our websites at iofort.com 3+ years ago.

Our company has paid every invoice of iofort.com and IOFORT has suspended our 2 hosting accounts without letting us to take the full backup. We had asked them several times via tickets to give us the full backup, but they did not reply regarding the same.

As our data is still in IOFORT's possession, we have started an awareness campaign to tell customers all over the world about iofort's bullying practices. In view of our business loss and the massive anxiety caused by IOFORT's despicable behavior, we have decided to initiate a social awareness campaign and make larger global community of web hosting customers about your malicious business practices.
The first news article published explaining our experience while dealing with IOFORT

IOFORT did not allow us to investigate any of the issues in our accounts (which they are saying they found below in their comment). They cancelled our accounts and did not reply to any of out support tickets when we asked them the details of suspension of our 2 hosting sites.

IOFORT does not have any email service, chat line or phone lines so that customer can reach them in any emergency; they ONLY have one way to reach to them ie. via generating support tickets.

When we tried to reach them using their support system by generating tickets being worried why our two of the sites are down, they said "'DON'T SPAM US' .. We have suspended your accounts (without asking any explanations from customer or giving any chance to investigate) and this is the LAST REPLY from IOFORT."

How a customer cannot be worried when they don't know the details & IOFORT is not ready to answer anything or let customer investigate about that, as our cPanel access was blocked.

IOFORT did not let us review / look into our accounts to investigate anything into since 11 Aug 2021.

They never ever suggested that they will help us to fix the bugs if they found any (as they are claiming below here)..that's a false claim that they are saying in their reply.

We asked them many times via support tickets that we want our sites up and running (let us know how can we investigate), but they never replied to that.

We have all their ticket replies after suspending our two of the accounts, and in none of them they offered us any such kind help/words to find or fix the issue that they are offering below now.

Two of our sites were down because of some outage at their end, and we faced business loss. Their service is not up 100% time as they claim. Also, if their service is down, they don't care to inform the customers about the outage happened at their end.

Upon sending them any support tickets asking for any help/enquiry, they simply closed our tickets without even bothering to answer them. They have still not returned our full backups which is still in their possession. They have not responded to us how can we get our backups of two sites back.

We asked them to handover our full site backups of 2 sites repeatedly, for which they have not responded till date. But yes, when we posted their truth here, they responded within few hours. Thanks Trustpilot for helping customers like us.

Our two site data is still in their possession. IOFORT has been fully paid till 2022 for two of our accounts.

Regarding deleting the data and file backups, IOFORT can terminate our accounts only after handing our full backups but they can't have possession of our sites and users data like that.

The terms they are talking about of finding phishing files in our accounts, has not been investigated by us as they did not let us do that.

Industry leading information security researchers also reviewed the legal documentation provided on IOFORT terms of service page. They indicated that these legal clauses were not in compliance with the below mentioned data protection laws;

GDPR (General Data Protection Regulation)
California Privacy Protection Act
California Consumer Privacy Act
Children’s Online Privacy Protection Act
The Article 29 Data Protection Working Party
Art. 9 GDPR Processing of special categories of personal data
The Washington Privacy Act, Senate Bill 6281
New York Privacy Act (S5642)

IOFORT does not have any authority to possess any of the client's data without the customer's consent. They have to return it.

- ill treated customer of IOFORT.com

I use their European server. Good price, even better service. Highly recommended.

Superb service!!

This host offers good prices and have a fantastic support team. No complaints!