Ips Pharma Bewertungen 45

Really shocked to see negative reviews. I have been using this pharmacy for at leat a year. I have never had a bad experience. They have been amazingly good, right from the very beginning. Always professional, always really helpful and informative. Completely different from all my horrible experiences with other, in-house pharmacies (curathief, cedarwood, dg, montu). They are so quick, I get my bill within a few hours of them receiving my presc., and they are fast to order and post. Always keep me informed. Really the best I have had, by a mile. The best formulary. They tell you when meds are low in stock, when they need to be ordered in, they reduce to price of meds near their expiry date. Cannot recommend enough.

IPS Pharmacy have been fantastic for me.
Always very helpful when calling up and turnaround from payment of medication to delivery is super quick Thankyou IPS for another great year of service .Merry Christmas and a happy new year. to you all.

Very helpful. IPS have always gone above and beyond in regards to getting my prescription sent out and are quick to rewrite if certain products aren’t available.

Excellent customer service today from Suki. Very helpful and patient. Helped me sort my prescription swiftly and answered all my questions professionally and friendly.

⭐️⭐️⭐️⭐️⭐️ 10/10 – Outstanding Service from IPS Pharma

I had an excellent experience with IPS Pharma, and I want to highlight the outstanding service provided. Communication was clear, professional, and genuinely caring from start to finish. Every step of the process was handled efficiently, and any questions I had were answered quickly and helpfully.

A special mention goes to the pharmacy administrator Tanvir Mudhar, who was incredibly supportive and ensured everything went smoothly. The service felt personal, attentive, and reliable exactly what you want when dealing with something important.

Overall, IPS Pharma delivered a first-class experience, and I couldn’t be happier. Highly recommended!

Absolutely fantastic company to deal with , from initial consultation with Dr sunny at 1pm to ordering my prescription with ease which I ordered at 2pm today and should be receiving my medication by 1pm tomorrow ,had a few technical problems my side as im a technophobe, communication was outstanding and helpful thanks again

Incredible service/team, no issues whatsoever, highly recommend Ips Pharma/Integro clinic. Professional, fast & user friendly experience.

I heard about the service from a friend who'd already tried it.
I filled out an online application including a few personal details and of course what illnesses/issues i suffer from. I got an email with next steps then received a message and call explaining everything and to book in for a telephone consultation. After the consultation I received my acceptance email and prescription email straight away. I was a little hesitant but paid for my prescription and the very next day it arrived via royal mail. The quality of the herb is really good and would easily compare with what most people call Cali. Both were slightly over the prescribed weight and sealed in proper containers with clearly printed labels giving a description of each product. Struggled to find the prescription download but after a quick email I had it and got it printed out just to be sure. Overall a safe, cost effective and easy way to get your medication 🙂

There is a specific Pharma admin there who always deals with my requests, no matter how jarring some of the requests might be. I definitely test their patience with some of these yet they always help me out and provide the information I need.
For example, I am a patient outside of the mainland UK. For this reason, I always email or call up before ordering a prescription to check on the available stocklist and then confirm what is already on the home office's export list. I go through various products each time as I need to ensure they suit my needs and are also readily exportable. They are always so patient and helpful when checking these for me, I probably check 6-12 items a month!

Thank you, you know who you are :)

Only losing a star because I feel IPS could maintain better stock of more popular products, so that they don't remain out of stock for too long at one time.

Big Shout Out To Tanvir@IPS
Tanvir went above and beyond to process my 1st order late in the day and had it delivered next day.
Excellent customer service and made me feel completely at ease during the order process.
I definitely recommend the team at IPS they do a great job for us patients.
@nadeem

First order via integro went to ips paid and dispensed rapid. Medication recived next morning by my local postie.. amazing service keep up the good work

IPS Pharma dispatched my medication same day I ordered and it arrived the next as promised.
The quality of the medication is as hoped and more meets my expectations :)
5 stars all round!

I’ve been consistently impressed with IPS Pharmacy. The team is incredibly knowledgeable, and every time I have a question, they provide clear, informative answers. They genuinely know their products and take the time to make sure you fully understand everything.

Their delivery service is outstanding – next-day delivery has always been spot-on for me, even in Northern Ireland, which is something I’ve rarely experienced elsewhere. The staff are professional, responsive, and always on the ball.

I highly recommend IPS Pharmacy to anyone looking for a reliable and efficient service with a team that really knows their stuff ;)

Staff are super helpful and always communicate well at every stage of the process. Not all items are stocked but they are ordered promptly and sent as soon as possible. Thank you

I have been receiving A very poor service for MANY YEARS but am being forced to put up and shut up to obtain Medicines that aren’t stocked in everyday pharmacies due to a very corrupt system. The Medical Cannabis Industry.
IPS are a very unprofessional company that manipulate Vulnerable patients like myself. Withholding your monies and your medicines deliberately.
Double charging you for services and trying to argue that they are within their rights as they processed your medicine twice in the same afternoon because their ordering systems are broken.
When threatened with further action IPS do a 360 and offer a partial refund only if I promise “not to take action” via FOI SAR Requests.
They ignore emails, they have insufficient staff to man phones so wait times are up to 2 hours.Then they fail to provide accurate postal information and refuse to assist when hundreds and hundreds of pounds worth of medicine goes missing with their courier, royal fail after all of this. I have spent days on phones, emails etc I am non the wiser and absolutely exhausted and drained.
I am sat with debilitating pain and no medicine due to bank holidays and incompetence from these charlatans.

IPS are Tying up the Medical Cannabis industry in knots providing inferior service as they THINK they own the market. Let’s see how the Regulators such as the CQC feel when I present my evidence of audio and paper trails of Extortion and manipulation. I fully intend on assisting other patients to Expose this racquet of a company moving forward. As they can’t be enabled and provided a platform to continuously harm sick and vulnerable people.

In my personal experience Black Market dealers have more Compassion and a much better service than the drug dealers in the white coats that fly under the radar at IPS pHARMa.

Big thank you to Saeed and Emily. Honestly those guys are amazing. Every time I've called they've helped me, not only that they've also kept me updated and kept their promise in sorting my issue out.

A big thank you to you guys outstanding customer service and professionalism.

Wish i read the reviews before, don't bother ordering outside your pharmacy the company is a total joke. 5 prescription messed up, took money for medication then didn't deliver it and doubled the price. Customer service does nothing, there all idiots AVOID!

Numerous times now my medication has gone astray with Royal Mail which is the only choice we as patients have for delivery, I have had my medication confiscated by Royal mail and given to the police, I've had medication arrive days late and now I have medication that was supposed to be delivered today stuck in a postal centre over 100 miles away, there will be a serious medical issue at some point if they continue to fail there patients which will lead to a law suit and possibly a serious medical problem, especially for those with epilepsy.

Terrible customer service as all they do is gaslight you with clearly no intention of resolving any issues.

If you have a problem as noted by other reviewers you will not get any money back so I would advise using another more trustworthy provider.

Unprofessional and breach data.
I have conversation between other people where they have sent to my email. I had my medication not arrive and I complained and had no help even tho the signature is not mine and the photo of delivery my door is closed as in..
Im.not there.

They are Unprofessional as the breach data and confidentiality that's illegal btw. To share confidentiality emails from.one client to the next I have all there personal details . And they have still not respond to my medication not arriving. The emails are back and too and no out come. Im.now pulling the payment back from my credit card.