itsu Bewertungen 

very good service and very nice people highly recommend

Terrible food

Great experience at itsu thanks to hospitality of Moses at Gatwick Airport south terminal

Big up to my guy Moses who works in the itsu in Gatwick airport kind,gentle and welcoming and made my journey even better when him putting on a smile

Thanks Moses continue to shine light on others 🤞

I will NEVER order from Uber Eats again and I wish I had looked at reviews before ordering. I mistakenly ordered from itsu in Bristol which was quite far from my house. First of all on their website you don't get warned when this happens - as opposed to Deliveroo which does let you know. Secondly, I realised my mistake right after I placed my order and tried to cancel which is impossible to do on their website. I was asked to download the app which I did but by the time I downloaded the app the order had been accepted. I contacted Uber Eats which basically told me it was my responsibility to cancel in time. Even if I had been quicker in finding out how to cancel my order merchants tend to accept the order straight away which makes it impossible to cancel. Uber Eats charged me for the food.

Great place, tasty food,

I take sushi from itsu each time I travel from Stansted

At Itsu Reading Gate and clean restaurant and friendly staff. Food was quick and great too!

Excellent service, lovely food,I can highly recommend it.

As Itsu virgins we enjoyed a lovely first time experience at the Itsu Liverpool Street. The staff were exceptionally good at helping us navigate our way through the ordering process, the food was hot, tasty and efficiently produced. We’ll certainly try Itsu again!

Same as review below about Camden High Street - took our money but provided us with hardly any of our food. Then said no refunds given after 5pm. Conveniently the receipt printer didn't work either. Against the law and will be following up.

Terrible food, looks nothing like the pictures on the touchscreen. Bland and not appetising. Not as healthy as they portray, only went as part of a Vitality discount but wont be going again.

My favourite food when I in a hurry.

Very good sushi sets that are ready to go.

at Stansted airport I also alway take one of those

Had a really bad experience with a employee from Itsu Brussels airport. (Okt 19th 2024, 17:53) I bought a sushibox for my 8 years old son and for me a chicken miso noodle soup.
The sushibox contains sake nigiri and aside: ginger, soy sauce and a wasabi sachet. The text on the template: salmon nigiri & pickled ginger made fresh today.
My son took a bite and then realized there was already wasabi in the nigiri (rice). So I friendly asked the employee (woman, not sure if her name is Sirine) if I could get another box because it’s for my son. She could say no I’m sorry I can’t do that but she didn’t. She just laughed at me and was very rude. She said, no because you could have read the label on the bottom of the box. It’s your responsibility to check that. I was surprised that an employee could be this rude. So I said to her, I won’t discuss this with you but I think you’re very unfriendly. And then she only laughed (with her colleague).

I like some of the food dishes and the jasmine tea and consider it good value for money.

I have been put off at a couple of locations by the excessively loud music being played. Turn the volume down, please.

High St Kensington, absolutely shocking service, I ordered two teas and as I collected them the staff member (if she could have) nearly through them at me. I had to ask for sugar and was passed two sachets, I said I needed more she said sorry that's all I have (please) I said well I need more than two, she looked a little harder and found another two. She then walked away, I then had to ask for milk, she then got the carton from the fridge and poured some milk into a disposable cup, now I have 3 cups to carry two very hot drinks, she didn't offer me a tray nor did she ask me. I then struggled to carry all the cups out to my disabled wife who was waiting for me in her wheelchair just outside waiting at the table. I managed to get there only burning my index finger and thumb (it could have been worse). The sugar sachets we're brown sugar, which I don't like in my tea, I then approached the same staff member (Trust me if there was another I would have chosen them) I said I would like white sugar, she responded very disgruntled and said, well we only do brown. I had to walk away before I lost my temper. Absolutely disgraceful and shocking service, I will never again use this company and I will also make sure my family and friends are aware of this shocking behaviour and service in a hope they too refuse to shop at Itsu in the future.

feel sick after eat a very salty food from Itsu .never again

Moses at Gatwick South Itsu was amazing. Could not have done more to look after us. This is the service I would like in every restaurant I go to. Food was also good, tasty and reasonably priced. Do not like the wooden spoons and forks though, they change the taste of the food and feel horrible in the mouth.

Itsu, which is close to Old Street station is perfect. We had noodles soup and sushi, which were amazing! Staff is polite and professional, everything is clean and shiny! Thank you so much! We plan to go there again

The MK store is spotlessly clean, staff really friendly and helpful and the food was superb.
I will be back and highly recommended it.