I used to be a huge fan of itsu because of their extensive vegan selection, especially the ‘no meat Monday’ salad, which became the tofu poke bowl; as well as the veggie dragon roll and veggie sushi p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I used to be a huge fan of itsu because of their extensive vegan selection, especially the ‘no meat Monday’ salad, which became the tofu poke bowl; as well as the veggie dragon roll and veggie sushi p... Mehr ansehen
Unternehmen hat geantwortet
We visited the Bath branch today. Clean, light and airy. Helpful staff for us oldies who find electronic ordering a bit daunting, especially as we are relatively strangers to the food style. We order... Mehr ansehen
Unternehmen hat geantwortet
The guy we were so happy and thankful to be helped and serviced by in this place is absolutely amazing, his name is Moses, and he makes really good matcha latte and blueberry matcha latte... He even h... Mehr ansehen
Unternehmen hat geantwortet
The food is fantastic. They have changed their really efficient and organised menu, paying and delivery system to a multi queue mess. Queuing twice to get product marked at takeaway prices. The sta... Mehr ansehen
Unternehmen hat geantwortet
Delicious, healthy, Asian inspired food, freshly made everyday in 70 beautifully designed shops
King's Road 47, SW3, London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always clean and tidy. Fast and friendly service and plenty of condiments, cutlery options and napkins available. We never feel rushed off our table when we’ve finished.

Antwort von itsu
Delicious food and fabulous staff. I love the itsu loyalty scheme.

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Amazing tasting food, I love itsu every time I go! Staff are friendly and helpful also, love the butterfly scheme as well.

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It was really good. No queue friendly staff and food to the ready.

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Amazing food all the time ,fast delivery and always delicious

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The staff are always so helpful the last time I had a loyalty award and was not really aware of it but the staff member helped me sort it out..
Food is always so fresh and top notch. Love love it love it

Antwort von itsu
I used to be a huge Itsu fan, but have noticed the quality has significantly declined. The fish did not taste fresh and the rice texture was all wrong. The rolls were crumbly and fell apart. The wasabi is made in China. There are better alternatives out there that use higher quality fish and other ingredients and are actually made fresh.

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Itsu never disappoints, honest sushi, good quality, helpful people. Can’t go wrong. Highly recommended.

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I love the food and informal atmosphere of the Itsu restaurants. I really appreciated that one of the staff helped me download the app. He was very patient and available when I had further questions.

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I love itsu ! You walk in and staff say hello which is lovely ! They are also very helpful and kind
The food is the best sushi I’ve ever had and can be made without wasabi which is great for me !
You get freebies with your butterflies what’s not to like 👍
Thank you itsu 🦋

Antwort von itsu
I feel like the menu just got more boring, cheaper in terms of quality and less tasty. Also a lot of the ingredients are really hard to digest. Like why combine uncooked cabbages, kale, onions, etc all in one dish. Why? Who designs these menus? I feel bloated every time i go to ITSU… It also got a lot more expensive as well and the whole menu feels tired and same, same. The app finally got a bit better but it’s still often buggy and the interface and how to get your freebies is not intuitive. I need a member of staff every time to trouble shoot… it used to be my favourite lunch spot but now I only go there if I forgot to bring in my lunch. And only because it’s the closest to the office.

Antwort von itsu
Itsu has such a great menu with really fair prices. The sushi is phenomenal and always so fresh! I also love that it is a healthier option than most fast-food chains/restaurants. The atmosphere inside to dine in is always great too. ✨
The only criticism I have is including the mini soy sauce bottle with every sushi pack - it’s quite wasteful as it may not be used. I think instead there should be an option to take a mini bottle of it if wanted. Other than this the packaging is great :)
Apart from this small criticism, everything else is perfect and I absolutely love the app with the loyalty scheme! Would definitely recommend this amazing restaurant to everyone 🫶 🍣 🦋

Antwort von itsu
Great food and customer experience.
I would like Itsu to offer wasabi as an option on their sushi. Scraping wasabi off the rice is quite annoying.

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always fresh & delicious without being heavy

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Food is disgusting and over priced

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I Went itsu (Eat Beautiful) At Fosse Park Leicester Last Week For The First Time Customer Service Here Not Welcoming Enough For Me To Return No Smile & Not At All Welcoming So I Very Begrudgingly Wanted To Spend My Money There.... Anyway I Did.... And So I Opted For The Salmon Salad Box (Promotional Offer) Which Looked Good Similar To The Photo But Unfortunately it Seemed Stingy For £6.99! Very Small Piece Of Salmon Cheap Brown Rice And Some Beans And Other Stuff In There it Just Tasted Bland No Flavour Even With The Dip That Comes With It And it Was Just Boring And Definitely Lacked Flavour I Wouldn't Come Back Again As A Greggs Sandwich Next Door Has More Flavour!

Antwort von itsu
Itsu Victoria station is fabulous. The staff are great. The manager went over and beyond to cater for my tolerences. Whenever I visit we are welcomed with a huge smile and cheerful attitude from the manager. I will always visit when int he area. Thank you!

Antwort von itsu
No cash???? I will never return here until they start accepting cash again.
I used to visit weekly for a treat, but since they stopped cash I've stopped going.
Farewell.

Antwort von itsu
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