Hi, I tried to contact the customer service via email, since I need to amend the passenger's information, but I received no reply. I also tried calling the international numbers provided, but in vain.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have completely messed up my booking, my fault. But Sky-tours support team has been helpful beyond anything I have expected with fast replies and by correcting everything in the system so we can hav... Mehr ansehen
Unternehmen hat geantwortet
I almost got a heartattack, because I saw all these negative reviews AFTER I paid for my tickets. BUT since my tickets are actually issued in like 15 mins, I feel I have to write this review down cus... Mehr ansehen
Unternehmen hat geantwortet
Reviews all mentioned that its a scam. Despite their lack of promptness, dont worry too much. Spend more time worrying about your holiday itinerary. To put your worries at ease, you may want to go to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HELLO! We are iWofly, an online flight booking site for travel enthusiasts, value seekers and destination hunters! With a team full of professional, playful and passionate practitioners, we are constantly perfecting our technologies and methods to make your online booking experience easier and faster. No matter your next destination is under the Arctic Sky or above the Tasman Sea, we are thrilled to be the portal to your extraordinary journeys! ✈️
Kontaktinformationen
2F, 25-27F, 38 Wong Chuk Hang Road, Wong Chuk Hang, 999077, Hong Kong, Hongkong
- +852 3008 2037
- service@iwofly.com
- iwofly.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Scam site be AWARE ALL COUNTRY
Scammer site they scam 14000 philippines money to me almost 200usd . i booked flight in this website iWofly ! please be aware VERY SCAMMER THIS SITE no booking id ref! fake fake report this site be AWARE ALL PEOPLE !
i tried to call the customer service…
i tried to call the customer service hotline but no response :(
Very Concerning Experience – Payment Taken but No Reliable Ticket Confirmation
I had a very disappointing and stressful experience with iWofly.
On 7 June 2026, I booked a Singapore–Chennai round-trip flight through iWofly and paid approximately SGD 638.54 (charged as USD 491.33). The payment was deducted from my bank account immediately.
Although I received emails stating "Payment Success" and "Ticket Issued," I was unable to obtain reliable confirmation that my booking was properly ticketed and recognized by the airline. After paying a significant amount of money, I expected a clear and verifiable e-ticket that could be confirmed directly with the airline.
Instead, I was left worried about whether I actually had a valid ticket for my trip. I had to spend my own time contacting customer support and seeking independent verification from the airline because I could not trust the information provided.
As a customer, this experience caused unnecessary stress and uncertainty. When a travel company collects payment, customers should not have to chase confirmations or wonder whether their ticket is valid.
Booking Reference: WF260607W8550
I am posting this review to warn other travellers to be extremely careful. Before booking through this company, make sure you can independently verify your reservation directly with the airline and keep records of all payments, emails, and screenshots.
I am currently pursuing complaints with consumer protection authorities and relevant travel industry regulators regarding this matter.
This review is based on my personal experience.
Amendment of passenger's information
Hi, I tried to contact the customer service via email, since I need to amend the passenger's information, but I received no reply. I also tried calling the international numbers provided, but in vain. May I know how else will I deal with this?
Fraud and scam
I already cancelled my tickets from the airlines official website, without any cancellation fee (because according to the rules in USA, flight tickets purchased 7 days or more before departure can be cancelled without cancellation fee within 24 hours after booking), the iwofly won’t approve my refund! They say it’s not refundable.
We are very satisfied with the support…
We are very satisfied with the support we received. The team handled our flight schedule change professionally and helped us secure a suitable rebooking. Their prompt responses and clear communication made a big difference. Thank you for the excellent service!
I made a mistake in the booking process…
I made a mistake in the booking process and wrote Customer Service to remediate. They did it in 5 minutes. It's all clients need when they have a problem, a quick solution.
This is totally a scam
This is totally a scam! Please do not book with them, my money has been deducted, even though my ticket was not issued and there has been no refund. they told me to contact my bank which I did, and my bank told me that the funds that I paid to iWofly has been deducted. I and bring this matter futher. Trust me and DO NOT risk booking with iWofly. Clearly a scamming company!
Amazing customer experience
Amazing customer experience. I was worried about rebooking an already booked flight on a short notice. However the customer support team arranged it very well with the airlines company and rescheduled it without additional costs. Response was always very fast. I am highly impressed
Never book through this site
Never book through this site. It is a scam and will ruin your travel plans. They do not notify passengers of delays or changes, and there is no care or concern for customers. The service is unreliable, unclear, and extremely disappointing.
At first saw my flight was cancelled…
At first saw my flight was cancelled but was quickly rectified on there end. The customer service was prompt and was surprisingly easy for 11pm. Will book again on
Great service
Great service. Helped with flight changes with no hassel. Would recommend anytime 😊

Antwort von iWofly
Seamless Flight Booking
iWofly made booking my flights from Canada incredibly easy and fast. The website is user-friendly, and I appreciated how quickly I received confirmation and details for my trip. It’s a stress-free way to plan travel.

Antwort von iWofly
The communication was prompt, polite and knowledgable
The communication was prompt, polite, knowledgable and to the point, they helped to solve my issue quickly.

Antwort von iWofly
Amazing pricing and responsive team
Amazing pricing and responsive team! I was a bit worried I hadn't received an email confirmation but I soon received a response after reaching out to customer support. Jia's prompt response and willingness to help was great!

Antwort von iWofly
Such quick customer support
Such quick customer support, really helpful

Antwort von iWofly
I have completely messed up my booking
I have completely messed up my booking, my fault. But Sky-tours support team has been helpful beyond anything I have expected with fast replies and by correcting everything in the system so we can have safe and peaceful flight. My future flights will be done through Sky-tours for sure! They made me feel like I'm in the safe and competent hands.

Antwort von iWofly
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







