Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Mehr ansehen
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Mehr ansehen
Loved that I was able to secure a hotel with my VIP ticket and not have to worry about hotel cancellations right before the event. Loved all of the perks that came with it as well including the merc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.
Kontaktinformationen
7165 Rafael Ridge Way, 89119, Las Vegas, Vereinigte Staaten
- wegotyou@jampack.com
- jampack.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
good customer service
good customer service, quick replies and reliable ticket purchase!
The booking process was great
The booking process was great! There were many options to choose from. This is the first time that I have used them so far so good!
Everything basically went as well as…
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Everything was wonderful except for the…
Everything was wonderful except for the fact that we were led to believe that we had transportation to and from the event!! Which made a big difference in how much we could drink!!
My daughter and I had a blast
My daughter and I had a blast! The lineup and the way they adapted to weather was fantastic. I would have liked more time between lineups
Overall good but one issue
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who booked the room?), so they had trouble finding my reservation. I even gave the desk clerk the confirmation number, but because it did not match my name, she was hesitant to check me in. It wasn't until she finally checked the "notes" section in the reservation that she found my name, and confirmed I was telling the truth. So it all worked out in the end, but definitely something to improve/avoid in the future.
Booking experience was great
Booking experience was great. Wish the venue would give it the dates of the event sooner for available booking options.
I was so happy to combine the concert…
I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we paid top dollar for the date and hotel (looking at the average prices) and we were given a poor room location on the second floor above the lobby looking directly at streetlights, and the parking garage (even after calling ahead and requesting a view and being a member of the hotel's loyalty club.) I guess that's the only drawback I see to using this service.
They may not be located in the US but…
They may not be located in the US but they respond to email promptly. They read the email and provide answers.

Antwort von Jampack
We went to Rock the Country in Hamburg
We went to Rock the Country in Hamburg, NY and it was amazing. The entire process, from purchasing the tickets to the hotel to the concert itself was truly wonderful.

Antwort von Jampack
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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