Niemals da bestellen
Niemals da bestellen! Das Kleidungsstück hat ganz schlechte Qualität und es wird einem nicht erlaubt, den Artikel zurück zu senden.
Antwort von Jasperbelly
Hi Marie,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had with both the quality of the garment and the return process. That is truly not the standard we strive for, and we appreciate you bringing this to our attention.
We want to assure you that transparency and honesty are at the core of our values — we never intend to mislead our customers. Our goal is to provide comfortable, high-quality clothing and reliable customer service.
Regarding the quality issue you mentioned, we will immediately share your feedback with our supplier and conduct a thorough review with our quality control team to prevent such issues in the future. As for the difficulty with returning the item, our customer service team will reach out to you shortly to assist you with the return and any refund or exchange you may prefer.
We truly hope to have the opportunity to make this right for you. If you have any further concerns, please don’t hesitate to contact us directly at service@jasperbelly.com.
Thank you for your understanding. We are committed to doing better.
With Kindness,
The jasperbelly‘d Team