Awesome customer service- very responsive. Really great product for the quality at a low price point. They let you know when your order is received and you can track it when it ships and it was receiv... Mehr ansehen
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Das sagen Bewerter
Absolutely in love with our Matte Gold Flatware from JazzUpCo! ✨ This is already our second set, which says everything about how much we love it. The matte gold finish is absolutely beautiful, ele... Mehr ansehen
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I recently purchased the Ava flatware set in champagne gold mirror- I am absolutely blown away by the quality and look of them. They are so beautiful and nicely weighted, you can feel the quality in t... Mehr ansehen
Unternehmen hat geantwortet
We have purchased many flatware sets over the past 6 months and quite happy with the quality so far. We have started purchasing sets to gift our family friends so they can experience as well. While pr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.
Kontaktinformationen
Vereinigte Staaten
- +1 (213) 464-0039
- hello@jazzupco.com
- jazzupco.com
4,6
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269 Bewertungen
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Das haben sich andere Leute angesehen
Just got my beautiful flatware and I…
Just got my beautiful flatware and I LOVE 💕 it. Lovely design and great feel. Cant wait to see it in my table!
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your wonderful review, Doreen!
We're so happy to hear you're loving your new flatware! We hope it brings a little extra joy to every meal and looks just as beautiful on your table as you imagined.
Thank you for choosing JazzUpCo and for taking the time to share your experience. It truly means so much to our small family business. Enjoy your new set! :)
I cannot believe how amazing and…
I cannot believe how amazing and high-quality my new silverware is! So happy I didn’t just throw money away on another cheap set that doesn’t last. The handle seems sturdy and I love how they can be just put in the dishwasher for easy cleaning! If in doubt, give it a shot, you won’t be disappointed!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Hi Karri! Thanks so much for your review. It truly means a lot to hear that you're so happy with your new flatware. We designed it to be something you can enjoy every day without compromising on quality, so knowing it's exceeded your expectations makes us really happy.
We're also glad you're loving the sturdy feel and the convenience of being able to pop it in the dishwasher. Thank you for trusting JazzUpCo and for recommending us to others. It means the world to our small family business. :)
I recently ordered an 8 person set of…
I recently ordered an 8 person set of dinnerware. The set has a good weight to them and feel very nice. Im excite to try more of their products.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your kind review, Aaron!
We're so happy to hear you're enjoying your new dinnerware and that you're loving the weight and feel of the pieces. It means a lot to know they've made a great first impression.
Thank you for choosing JazzUpCo and for giving us the opportunity to be part of your home. We can't wait for you to try more of our collection! :)
As an interior designer
As an interior designer, I generally like to focus on the positive aspects of every experience. However, I also believe it’s important to warn others when a product simply isn’t worth the investment.
I purchased this silverware set for my new kitchen because I wanted to replace my old silver flatware with a gold finish. The brand clearly advertises on its website and social media that these utensils are dishwasher-safe and that the color will not fade or change over time.
Unfortunately, my experience has been the complete opposite. After less than a year of normal use, every single piece has become stained, and the original gold finish has significantly faded.
I hope this review helps others make a more informed purchasing decision.
23. Juli 2026
Bewertung ohne vorherige Einladung
The quality of the products are bad.
The quality of the products are bad. The wine glass is slanted, the knife received with stains despite wash.
Upon reaching to the team, agreed to resend faulty items but status is delivered however not replacement items are not received.
Utterly disappointed especially for the price paid.
22. Juli 2026
Bewertung ohne vorherige Einladung
Gold faded in less than a year
I purchased JazzUpCo's gold flatware because it was marketed as durable, long-lasting, and backed by a one-year warranty. Less than a year later, the gold finish is already fading.
What makes this even more disappointing is that the flatware wasn't even in constant use. For four months, it was carefully stored in the provided cloth bags while I was out of my house, yet the finish still deteriorated.
When I reached out to customer service, I corresponded with Alex. Instead of just honoring the warranty, I was repeatedly given "care tips," sent photos and reviews from "happy" customers, and even encouraged to purchase two silver set options because "it'll be easier to maintain." I was also told that the gold flatware should be reserved for special occasions.
If that's truly how the product is intended to be used, then it should not be marketed as long-lasting or backed by a one-year warranty that implies normal use. Consumers shouldn't have to treat an everyday flatware set like a fragile display piece just to prevent the finish from wearing off.
The product didn't live up to the claims, and the customer service experience felt more focused on deflecting responsibility and making another sale than standing behind the product. I would not purchase from JazzUpCo again.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Hi Jessica!
It’s Lawrence here, founder of JazzUpCo.
Thank you for taking the time to share your experience.
After reviewing the photos, we found that the gold finish is still intact, with some wear on the fork edges. As these areas experience the most friction during everyday use and washing, slight edge wear over time is considered normal.
That said, we wanted to make things right, so we've arranged replacement pieces for you. I've also sent over the tracking details, and I hope you'll enjoy the updated sets!
I also wanted to clarify that Alex's suggestion of our silver collection wasn't meant as a sales recommendation - it was simply shared because silver doesn't have a colored finish and therefore won't experience cosmetic edge wear in the same way.
We truly appreciate your feedback, and thank you for giving us the opportunity to make this right!
Lawrence
Founder, JazzUpCo
AVA Flatware... LOVE IT
I've been really impressed with the AVA Flatware in Matte Rose Gold from JazzUpCo. The finish is beautiful, subtle, and has a premium look without being over the top. Even better, the quality matches the appearance. Each piece has a great weight, feels solid in your hand, and is incredibly well made.
After several uses, I'm just as impressed as the day I opened the box. If you're looking for flatware that's both stylish and built to last, I highly recommend the AVA collection. It's one of those upgrades you notice every time you sit down for a meal.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Hi there!
Thank you so much for your kind words and for taking the time to leave us a review.
We're so happy to hear that you're loving your Ava Flatware and that it's living up to your expectations. It means a lot to our small family business to know you're enjoying it every time you sit down for a meal.
Thank you again for your support, and we hope you enjoy your Ava set for many years to come! 😊
cool design, high quality and top notch customer service
We have purchased many flatware sets over the past 6 months and quite happy with the quality so far. We have started purchasing sets to gift our family friends so they can experience as well. While pricey in comparison with 18/10 steel from Amazon products the design and matte finish is premium feeling. The customer service is top notch - friendly and responsive
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your wonderful review! 💛
It truly means a lot to hear that you've been so happy with the quality, design, and finish of our flatware. Knowing that you've chosen to gift our sets to your family and friends is one of the biggest compliments we could receive.
We're also happy that our customer service has made such a positive impression. Our team works hard to provide the best experience possible, and your kind words mean the world to us.
Thank you for your trust and support. We hope you and your loved ones continue to enjoy your JazzUpCo flatware for many years to come! ✨
Great quality and outstanding customer…
Great quality and outstanding customer service! I spent hours scouring the internet for modern, black, 18/10 stainless steel flatware with a titanium coating at a reasonable price, and I finally found it. Highly recommend giving them a try!
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your amazing review! 💛
We're happy to hear that your search led you to JazzUpCo and that our flatware met your expectations in both quality and design. It means a lot to know you appreciate the premium feel of our 18/10 stainless steel flatware with its titanium coating.
We're especially grateful for your kind words about our customer service. Providing a great experience from start to finish is something we truly care about.
Thank you for your recommendation and for choosing JazzUpCo. We hope you enjoy your flatware for many years to come! ✨
Bought the Ava champagne set in…
I bought the Ava champagne set in Dec. ‘25. I washed them in the dishwasher, which they advertise as safe to do and less than 8 months later, many pieces started to change color, losing their gold. Customer service was responsive and replaced my gold set with a silver set at no charge. I really like the new silver set. They feel high quality and hopefully won’t tarnish.
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Hey Elanor!
Thank you for taking the time to share your experience, and we're really glad to hear you're enjoying your new silver set!
While our flatware is finished with the strongest titanium-alloy coating that's independently tested to withstand hundreds dishwasher cycles, one of the strongest and most durable coatings available today, the champagne finish is one of our newer colors.
Because it's such a subtle, light tone, even minor wear can be more noticeable compared to darker finishes.
Feedback like yours is incredibly valuable, and we're continuing to improve the durability of our champagne finish even further.
Thanks again for giving us the opportunity to make things right. We hope your new set brings you many years of enjoyable meals.
Lawrence, Founder
Love my new cutlery set!
Love my new cutlery set! So beautiful, elegant and different! Can't wait to show it off at my next dinner party. Now I need the matching serving set :-). Love the quality and customer service too. Highly recommend!!
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your kind review! We're so happy to hear that you love your new cutlery set and that you've had a great experience with both the product and our customer service team. We hope it gets lots of compliments at your next dinner party! And we agree, the matching serving set would look beautiful with it.
Thanks again for your support and recommendation. It truly means a lot to us! :)
The JazzUpco team is great
The JazzUpco team is great! I have had the Matte Black utensils for a while now & regularly wash in dishwasher. There has been no tarnishing, scratching or fading! They look sleek & high end, love these so much!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your kind words and support! We're happy to hear that your Matte Black flatware has held up so well. We appreciate you taking the time to share your experience, and we're so glad you're enjoying it! 🥰
I LOVE Jazzupco products
I LOVE Jazzupco products. I find myself continuing to come back for more - whether it's for flatware or dishes or serving utensils - love love love. since I have been a customer, I've noticed the product expansion and I am excited to try new things. And aside from the awesome products, they also have incredible customer service. Could not be more impressed! They have a loyal, devoted customer in me!
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Hi Laura. Thank you so much for your kind words and continued support! It means the world to us to hear that you've enjoyed our pieces. We can't wait to share more exciting products with you in the future! 🤍
The Best Customer Service EVER!
I've had screenshots of JazzUpCo dinner sets in my phone for a couple years now. When I purchased my home a couple years ago, purchasing dinner sets was not a priority when I needed other items. But I always kept JazzUpCo in mind. I tried looking for other dinner sets when I would go out shopping, but nothing else measured up. Finally, I got tired of using paper plates and thought "It's time!" I ordered the 4-piece dinner set and anxiously anticipated their arrival. Once delivered, the handle on one of the mugs was broken. I contacted JazzUpCo immediately to report the broken mug. They simply asked for pictures of the broken mug and confirmed my address. Once I provided them with that information, the next day, they sent me a tracking number to track my replacement mug. This morning, I received 4 new mugs to replace the one that was broken. I measure how great a company is by how customer service handle problematic situations, and JazzUpCo passed with flying colors. Not once did I feel dismissed or disregarded. They were super responsive throughout the process. I couldn't ask for better customer service, seriously! This company has my business for life! Customer service was top notch!
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you for taking the time to share such a thoughtful review — we really appreciate it.
We’re sorry again about the broken mug, and we’re glad we were able to get a replacement out to you quickly and smoothly. It’s great to hear the resolution process felt easy and supportive throughout.
It also means a lot to know JazzUpCo had been on your list for a while and that the set lived up to your expectations once it arrived. We put a lot of care into both our products and service, so feedback like this is genuinely appreciated by our whole team.
Thank you again for your trust and support — we’re happy to have you with us.
Absolutely phenomenal customer service
Absolutely phenomenal customer service. First off, they have stunning flatware, and great pricing. But when I ran into an issue, they stepped up to the plate immediately and fixed it. There is no better customer service you can get, thank you Jazzupco!
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your kind words! 😊
We’re really glad you love the flatware and that we were able to sort things out quickly for you. If you ever need anything, we’re always here to help.
Thanks again for choosing JazzUpCo — we appreciate you being part of our community ✨
Exceptional pieces and exceptional…
Exceptional pieces and exceptional service. First review I’ve ever written like this, and it’s because they are worth it
You can trust them unlike many other companies out there
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
This genuinely means a lot. Thank you for taking the time to leave your first review for us. 😊
We’re really glad to hear you’re happy with both the pieces and the service. Trust is something we take seriously, so it’s especially rewarding to hear that reflected in your experience.
We appreciate your support more than you know, and we’re always here if you need anything in the future. 😊✨
We LOVE our flatware from JazzUpCo
We LOVE our flatware from JazzUpCo! We had previously ordered a set from another website and it wasn’t long before they were chipping and showing wear. We saw this set and absolutely loved it and 10 months later they still look brand new. They are a great weight when you hold them in your hand and do not show any signs of wear! We are so happy with our purchase.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for sharing this—it truly means a lot to us.
We’re so happy to hear that your set is still looking brand new even after 10 months of use. That’s exactly what we aim for—flatware that not only looks beautiful on day one, but continues to hold up with everyday use.
It’s also great to hear you’re enjoying the weight and feel in your hand. We put a lot of thought into making sure each piece feels balanced, comfortable, and premium.
Stories like yours are the reason we do what we do, and we’re really grateful you chose us after your previous experience. Thank you again for your support
Great Products and customer service
Great quality with superb customer support. 10 months after purchase I had a plate crack and reached out for help in replacing the item. Simply hoping to buy 1 plate. They sent me the replacement free of charge! Not to mention, when I made my original purchase of the entire set from plates, flatware, cups and mugs, one item was mishandled by the shipper and crushed. They sent out a replacement for that item, so questions asked. Very nice, very professional. Amazing products that are a showpiece in my tiny house!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for sharing this, it truly means a lot to us 😊
We’re really glad we could help when you needed it, both with your recent replacement and your original order. Making sure you’re taken care of, even months after your purchase, is something we genuinely care about.
It’s also wonderful to hear that your set continues to be a showpiece in your home. That’s exactly what we hope for with every piece we create.
Thank you again for your trust and support. We’re always here whenever you need us!
10 star customer service and 10 start product
I am a repeat client as our first set of flatware was amazing. We get compliments almost every time we have guests over. We wanted to add on to our current set by adding more pieces so we placed a 2nd order. I made a mistake and ordered the wrong style and had to make a return. The customer service was AMAZING! Marynell and Alex answered my request after hours and provided awesome solutions in minutes after 10pm! Now, this may not be the standard(if so, wow mind blow) but even if its a one time occurrence they made me feel appreciated and valued. I am a business owner and I was inspired by their care and attention. Thank you Jazzup Co and thank you specifically to Marynell and Alex. 10 stars in my book.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for taking the time to share this incredibly thoughtful review 😊
It truly means a lot to our team to hear that your experience has been consistently positive, especially as a returning customer. We’re so glad your flatware continues to be a part of your gatherings and that it brings you compliments when hosting guests—that’s exactly what we hope for.
We also really appreciate your kind words about the support you received. While we always strive to be responsive and helpful, it’s especially meaningful to know that it made you feel valued and supported as a customer.
Thank you again for your trust in us and for inspiring feedback like this. We’re grateful to have you as part of the JazzUpCo community and look forward to serving you again in the future 🤍
I received outstanding customer service…
I received outstanding customer service when I had a question Jazzupco got right back to me. I ordered 2 beautiful cutting boards and the grey placements. Everything is very nice quality looks beautiful on my table. Thank you.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von jazzupco.com
Thank you so much for your kind words and for taking the time to leave a 5-star review. ✨ We’re really happy to hear that you love the cutting boards and placemats and that everything looks beautiful on your table.
It also means a lot to know our team was able to assist you quickly when you had questions. We truly appreciate your support and trust in Jazzupco. 😊
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