I like your old website dashboard much better. The new one is too confusing and I find extremely limiting when trying to make a decision on buying a product, which in the end I end up not buying becau... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rapide facile et discret , mais j aimerais avoir les médicaments une semaine avant que le pot sois vide je le reçois la journée même est-ce possible?
Unternehmen hat geantwortet
This program has been so wonderful and successful. For an introvert, the ability to do almost everything virtually is amazing. The nurse practitioners and doctors are incredibly knowledgeable and answ... Mehr ansehen
Unternehmen hat geantwortet
I would definitely still recommend Jill health aside from all these negative reviews. Yes you can tell that the company is on the newer side but this hasn’t bothered me. They provided me a weight loss... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Jill Health is Canada's first fully online telemedicine clinic built for women, connecting Canadian women with licensed doctors and nurse practitioners for care that used to mean a waiting room, all from your phone or laptop. We offer treatment programs for menopause and hormone optimization, weight management, sexual health, skin, hair loss, longevity, and allergies. Every program starts the same way: a free online medical assessment, followed by a one on one review from a licensed Canadian clinician. If a treatment is appropriate for you, your prescription is filled by a licensed Canadian partner pharmacy and shipped directly to your door in plain, unbranded packaging. Our care team is available through secure messaging for ongoing support, so you are never just left with a prescription and no one to ask questions. For programs that include lab work, we build your plan around your own biomarkers rather than a one size fits all approach. We are 100% Canadian owned and operated, and every clinician and pharmacy in our network is licensed to practice in Canada. Jill Health offers free, discreet shipping across the country.
Personalized healthcare for Canadian women.
Vom Unternehmen geschrieben
- We're a 100% Canadian digital clinic offering personalized treatment plans for women.
- Browse our treatment options and choose the one that interests you. You’ll be asked to complete an online medical consultation, providing our medical team with the information they need to determine if the treatment is right for you.
Free Canada-wide discreet shipping
Ships within 3 to 5 days.
If approved, your medication will be shipped within 3 to 5 business days.
Kontaktinformationen
222 Bay St, Suite 3000,, M5K 1E7, Toronto, Kanada
- hello@jill.health
- jill.health
Lose weight your way.
4,1
Gut
288 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery
Nice to have medication delivered to my door every month when a refill is due
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Hi Kamakiri,
Thank you for your review! We're glad to hear your order shipped quickly and arrived exactly as advertised.
We appreciate you taking the time to share your feedback and for choosing Jack & Jill Health.
Jack & Jill Health
Ordering my product was easy and the…
Ordering my product was easy and the handoff of it being delivered to me by FedEx was seamlessly easy.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Hi Elaine,
Thank you for your review! We're so pleased that ordering was easy and that the FedEx delivery went smoothly for you.
We really appreciate you sharing your experience with us.
Jack & Jill Health
Rapide facile et discret
Rapide facile et discret , mais j aimerais avoir les médicaments une semaine avant que le pot sois vide je le reçois la journée même est-ce possible?
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Bonjour Pascal,
Merci beaucoup d’avoir pris le temps de partager votre expérience. Nous sommes heureux de savoir que vous trouvez notre service rapide, facile et discret.
Nous comprenons tout à fait qu’il serait plus pratique de recevoir votre médicament quelques jours avant de terminer votre provision actuelle. Votre commentaire est très utile et nous allons continuer à travailler pour rendre le processus de renouvellement plus simple et prévisible.
Merci de faire confiance à Jack & Jill Health!
Great at firstbut refill delays became unacceptable
Great at first, but refill delays became unacceptable
I was with Jill Health for a few years for Ozempic, and initially my experience was great. Unfortunately, over time, getting prescription refills became increasingly difficult and frustrating. Refills took too long, and I found myself having to repeatedly request medication that I needed on an ongoing basis.
I eventually switched my Ozempic prescription to another provider, and the difference has been significant. My refills are now sent automatically without me having to chase anyone or repeatedly request them, and I’m much happier with the service.
Despite that experience, I decided to give Jill Health another chance for menopause treatment. Unfortunately, I’m running into the same refill issues again. I still have to manually request my prescription refills, and even when I request them a full week in advance, they don’t always ship in time. That means I can end up missing my next scheduled dose simply because my medication hasn’t been fulfilled and shipped when needed.
For a service managing ongoing prescription medications, reliable and timely refills should be a basic expectation. Patients shouldn’t have to constantly monitor, request, and chase down prescriptions just to avoid missing a dose.
At this point, I’m seriously considering moving this prescription to another provider as well and ending my relationship with Jill Health altogether. It’s disappointing because my experience with them started out so positively, but the ongoing refill problems have made the service unreliable for me.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Hi Valerie,
I’m so sorry to learn about your experience. After being with us for several years and having such a positive experience initially, I can completely understand how frustrating it must be to feel like you’re having to chase your refills, especially when you’ve requested them well in advance.
I’d really love the opportunity to make things better for you and show you how much we value your trust. Erin our Virtual Care Coordinator RN will be reaching out to you by email personally to see if we can understand what’s been happening and work toward rectifying the situation.
Thank you for giving us the chance to make this right.
Jack & Jill Health
Quick and easy
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Hi Cathy,
Thank you for your review! We’re so happy to hear that you found your experience quick and easy.
We really appreciate you choosing Jack & Jill Health and taking the time to share your feedback.
Jack & Jill Health
J'ai presque retrouver une vie sexuel…
J'ai presque retrouver une vie sexuel normal
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Bonjour Edouard,
Merci beaucoup d’avoir partagé votre expérience avec nous. Nous sommes vraiment heureux de savoir que votre traitement vous aide à retrouver une vie sexuelle plus épanouie.
C’est exactement le genre de différence que nous espérons pouvoir apporter à nos patients. Merci de nous avoir fait confiance!
Jack & Jill Health
I am very satisfied with this Health…
I am very satisfied with this Health service. I find it to be very professional and very prompt to respond to any inquiries you might have. When I have received any prescription it always has precise instructions on how to use it. I highly recommend using Jill Health.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you for taking the time to share your feedback.
We’re glad to hear you’ve had a positive experience with our team and found the service professional, responsive, and clear! Especially around prescription instructions. That consistency and clarity is something we work hard to maintain.
Longevity program
I have had questions and requests regarding the longevity program. Responses were quick and all my needs were met. Thank you!
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you for sharing your experience with our longevity program.
We’re glad to hear your questions and requests were addressed quickly and that you felt your needs were met. Responsiveness is something we prioritize, especially as patients navigate more personalized programs like longevity care.
We appreciate you taking the time to leave this feedback and for being part of Jack & Jill Health.
I have a hard time believing this is legitimate.
I purchased perimenopausal screening and after a long wait I got a blood work requisition form with the name Dr. E Generic on the paperwork. The woman at the blood clinic thought it was fake which I'm starting to think it is. My blood was collected 10 business days ago so I inquired with Jill Health customer service where my results were - and they asked me to figure out how they can get the results as they have yet to receive them? I gave the customer service chatbot all the information I could and still nothing. No results. No replies. They keep just saying thank you for your patience. I've tried requesting a refund as all of this feels very fake and a money grab but to no avail. They are not providing the service I paid for. The customer service response time is also just as slow as everything else Ive experienced so far with hardly responses at all.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced with the timing and communication around your blood work results and requisition.
We want to clarify a few points: your requisition is legitimate and issued through our licensed clinical workflow, and lab work is processed through accredited third-party laboratories. Occasionally, there can be delays in results being released or routed back to our system, which is not the experience we aim for.
Since your review, our RN Erin Clarke has completed a direct clinical follow-up with you to review your concerns and the situation in detail, and you appeared satisfied with the outcome of that consultation.
We’re glad we were able to connect with you and address the outstanding questions. If you feel your experience has now been resolved, we would appreciate it if you would consider updating your review to reflect the full picture of your care.
If you need anything further, our team remains available to support you.
Easy and Supportive
Jill Health has supported me in my weight loss for over a year now. They have provided excellent service exactly when I needed them.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad to hear that our team was able to support you and make the process smooth and positive. Feedback like this means a lot to us and motivates us to keep improving every day.
Still very happy with Jill Health
Still very happy with Jill Health. Love how quickly they reply and shipping is always on time. No complaints!!
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
We really appreciate your kind feedback! It’s wonderful to know you’re enjoying the product and that everything reached you on time. Thanks again for taking the time to leave a review.
Antwort von Jill Health
Thank you for the 5-star review! We’re glad to hear everything arrived smoothly and that you’re happy with your experience. We appreciate your support and look forward to serving you again.
Excellent
Excellent! Great communication and very quick delivery time as well!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you for the 5-star review! We appreciate your support and look forward to serving you again.
Antwort von Jill Health
Thank you for the 5-star review! We appreciate your support and look forward to serving you again.
fast efficient service
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you for the 5-star review! We appreciate your support and look forward to serving you again.
I didn't know what to expect
I didn't know what to expect, but I am very satisfied with the quality of service and my products as well as the speedy delivery. I had questions for the pharmacist and he came back promptly to answer my questions.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
We’re glad to hear everything arrived smoothly and that you’re happy with your experience. Your support truly means a lot to us.
Fast service
Fast service , listen to their patient , monthly renewal automatic happy and proud to rocommend jack health
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
We really appreciate your kind feedback! It’s wonderful to know you’re enjoying the product and that everything reached you on time. Thanks again for taking the time to leave a review.
Quick to ship
Quick to ship! Great pricing for Latisse.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you for your review! We’re so glad you’re happy with the quick shipping and great pricing on Latisse. We truly appreciate your support!
Service is great
Service is great, product is great!
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Jill Health
Thank you! We’re so glad to hear you’re happy with both the service and the product.
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