Excellent customer service! We had an issue with a product we purchased several months ago and they replaced it - no questions asked! Validated another reason why we continue to do business with Jimmy... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My JimmyJane Solis Rabbit warming function went out and I have reached out for help and assistance more than three or four times. I only heard back from them once, to say they would ship out a repla... Mehr ansehen
The shipping department was very quick considering this is near Valentines Day. We've enjoyed toys that I have gotten from this company despite being much more expensive than other places; however, I... Mehr ansehen
Items arrived in about 10 days and as shown. Seem like quality items. Have not taken them for a spin yet, but anticipating it! Deducted a star because i thought communication could be better - no sh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
JimmyJane is founded on the inclusive principle that everyone deserves to experience shame-free, sex-positive pleasure to empower their overall well-being. Through our commitment to quality, safety and luxury materials, our toys invite exploration and pleasure without compromising style or performance. Browse through our collection of innovative products ranging from our award-winning vibrators to our decadent massage candles, premium lubricants and our iconic Form 2 vibrator.
Kontaktinformationen
8501 Fallbrook Ave., Suite #370, 91304, West Hills, Vereinigte Staaten
- customerservice@jimmyjane.com
- jimmyjane.com
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Das haben sich andere Leute angesehen
Customer Disservice
My JimmyJane Solis Rabbit warming function went out and I have reached out for help and assistance more than three or four times. I only heard back from them once, to say they would ship out a replacement and I have not heard back from them anymore. I have reached out to check on the status and nothing, in addition, their phone number never works or goes through.
Customer Disservice.
POOR CUSTOMER SERVICE and quality
I made a purchase and the item is not working. I tried calling and got message that no one is available to take my call and would return in 2 business days. So i emailed them (3/9) and explained situation and have reached out again since then with no response. Customer Service is KEY and if I am going to spend this much money on a product i expect them to stand behind it all the way. No excuse for not responding. I have a strong communication daily with my clients. I have asked for my money back as i do not care to even do business with them at this point.
Nice while it lasted I guess
All 3 vibrators I ordered from here broke within a week. Worked well and were nice while they were usable. Poorly made though, I can see the adhesive on the outside in places where I expect the product would break were I able to use it more.
Excellent clitoris stimulator
Excellent clitoris stimulator. Also enhances penis orgasm while engaging in intercourse.
Shipment arrived quickly
Shipment arrived quickly. Products are well made and even packaging is of high quality. Very pleased with the products, the transactions, and will purchase from JJ again.
I had one of these from 12 years ago…
I had one of these from 12 years ago that just gave out a few months ago, although was still working just not as well. This thing is extraordinary noisy, skips from one mode to another, and is smaller than previous. Very poorly made for such an expensive device that previously was really quality and I wonder if it is broken?
Had your products for years
Had your products for years. Outstanding performance and quality !
My most favorite toy— well over 10 years
This has been my favorite most toy for well over ten years. I needed to replace because it just wasn’t holding its charge very well anymore.
This is the best item at Jimmy Jane
This is the best item at Jimmy Jane! The 25 speeds makes it extremely fast and works every time! I love that it can be used in the shower.
Definitely should be illegal
My toy came with a dead battery, and it won't charge. It turns on for 3 seconds, then shuts itself off. I never even got to use it! I registered the warranty. I have contacted Jimmyjane via phone, email and I filed a warranty claim, multiple times, and they refuse to reply to me at all. They are not BBB Accredited! I know why now. They are not doing proper business! I definitely feel scammed out of my hard-earned money. The toy that I purchased doesn't have any reviews listed on the product page. I find it very suspicious that "no one" has reviewed this product. There could be some review suppression going on here. They don't want consumers telling their bad experiences probably. Now I have to look into government agencies that cover fraud, since the company isn't responding.
Best toys on the market!
I love this company. Long lasting products that pack a punch and really have blown me away. They ship fast and discreetly too, which is nice. I have purchased $1000’s of dollars of toys over the years and by far JimmyJane is my absolute favorite!
A bit intense
So sad that the Ascend 2 Vibrator is no longer available! Mine died recently and it was the best! I recently ordered the Focus Sonic Vibrator and it's OK, but I wish it had a slower vibration option. I wonder why every vibrator has to be so intense?! Slow and gentle can also win the race!
Very disappointed
Very disappointed, the previous form 2 had way more power, this unit feels dysfunctional or broken, barely turns on. I have encouraged many people to buy this unit, as it has always been my #1. I haven't tried the other items I bought, I hope they also dont disappointment me as much as this, wish i could return this pointless product
Excellent toys
Excellent toys. The material is so soft. I enjoyed them the first night and did not disappointed!!!
Remote doesn’t work
Spent over $100 and the remote for the Diamos II doesnt work which really negatively affects the usability and experience of the product. This was my first purchase and not sure I would make another one.
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