JJ Kavanagh & Sons Bewertungen 

Bus driver a few weeks back told me they were switching to cashless payments and need to use card when i offered cash to use the bus, luckily i had both at the that time. I went to use the bus today (20/06/26) from urlingford into kilkenny, and a different bus driver told me they only take cash when i only had card this time. Had to get off the bus and head back home since its the only bus that arrives in kilkenny at a reasonable time. Very confusing experience and cost me seeing a loved one for another 2 weeks, due to our work and other schedules.

Missed my bus from Kilkenny to Dublin City because they changed the stop location without updating the signage at the physical bus stop. Driver went straight past me even though I was waving him down to stop.

Took me an extra 3 hours to get home. Emailed JJ Kavanagh for a refund of my fare, and received a dismissive response from customer support rep Paul, who attached my own ticket to the email and told me the location was “clearly updated on your ticket. Sorry you missed your bus.”.

If a customer regularly books à ticket for a certain route, and all of the signage for the bus stop hasn’t been updated, and there has been NO updates informing the customer of the change, they’re not going to notice an updated pinpoint on a ticket PDF.

I still haven’t been refunded for a service I paid for but did not receive due to poor communication. I used to go out of my way to recommend this company to others, but never again. Disgusted.

The bus drove past me on Eden Quay in Dublin, guess I’m staying in Dublin tonight. Terrible service

Had a great time, Brian our driver was very informative and entertaining. He was the best coach driver ever!

Absolutely appalling service. I looked at the Nenagh to Limerick timetable online. It stated in black and white clearly that there was a quarter past four bus leaving at Kickham street. I waited for the bus and it eventually turned up. I then asked the driver if he was he going to Limerick. He abruptly told me “No” and walked off. I asked him why have you 4.15 on your timetable if the bus isn’t going at that time and he said the collages are off and the timetables are two years old. He abruptly said to me to buy a ticket online and not come down to buy one on the bus in future. I was very annoyed and complained to him but received no apology or acknowledgment. He was a completely rude ignorant man. If that’s the way you choose to run your business with timetables that are completely inaccurate and incredibly rude drivers and with complete incompetence. I will no longer be using this bus service again.I have been a loyal customer for over 30 years. You knowingly have no clear notice for customers on your website. Your drivers seriously need a course in customer care and how to speak to customers in the future. I would not recommend this service to anyone.

Really pleased with the service I must say. I boarded the evening bus from Roscrea to Dublin Airport. Being exhausted that day I collected my check in luggage but left my bag pack in the bus. Once inside the airport I realised I didnt have my bag pack on me & my travel docs & passport was in it. I rushed to Zone 16 to check if the driver was still there but he left. Another driver named Leszek asked me to stay calm & offered to help me out like a God sent angel & loaded my bags in & took me with him in his big bus that came from Waterford which wasn't even my route & he tried to find the driver of the bus i was in. After trying 2 or 3 places in the big long bus through the busy Dublin traffic he finally succeeds to find the bus driver & retrieve my bag pack. Leszek went out of the way to help me out after his long journey. Such a lovely person he is. Thanks buddy if it wasn't for you I wouldn't be able to make the trip that day. I'd highly recommend JJ KAVANAGH because their journeys are really comfortable and their service is I've experienced was really above & beyond.

Can anyone tell me has the 2am bus from Dublin Airport to kilkenny city is it no longer in service the earliest is 4.45am no matter what way I try l can't seem to find out

Thanks a long shot putting it up but the time table is incredible poor

Got on a bus in nenagh towards limerick.. asked the driver for a single ticket. 11 euro, no problem. I take out the correct amount in cash and the driver proceeds to tell me that they dont accept cash.. meanwhile, im looking at a sign right in front of me that clearly says, "card payments preferred" now unless I'm mistaken, that implies that I can still pay by cash.. so i said to the driver, until your sign states that it is "card payments ONLY" I can, and will be paying in cash.. the driver responded by saying that he would pay for the ticket with his card and I could give him cash in exchange, which i thought was actually a very sound thing to do.. i gave him the cash for the ticket and he ushered me on, but didn't actually give me a physical printed ticket.. now im not 100% sure that this is the case, so im not accusing him of anything, but I got the impression that he put the cash in his pocket and didn't actually make the card payment for the ticket... either way, im delighted I was allowed board the bus so no complaints there.. I just think that for one, if it's actually card ONLY, then thats what it should say on the signs and not say PREFERRED. and secondly I feel like I should have been printed a ticket as a proof of purchase.. otherwise he could quite possibly have just pocketed my money..

I took the 815am bus to Dublin Airport from Tipperary during the protests April 2026. The driver was amazing - he was informative (real about possible delays) but also reassuring and had a great sense of humour that kept everyone calm. I expected to be stressed and worried about making my flight but I was able to trust that he knew his routes and detours and would do his best to get us there. A massive thank you! I’ve been a customer for years and service has always been excellent.

0 stars. Missed our flights because the 3.20am bus was cancelled and they didnt bother telling us. 20 of us waiting since 3am and no bus, no emergency line, no explanation, no apology... nothing. Horrible company... Book Bus Eireann so you can be sure that it will be there when you've bought the ticket.

My daughter was going to Dublin airport today at 12.30 from Roscrea ,and the bus driver was so kind , helpful , said 👋 hello, smiled and was very friendly ☺️I felt comfort that there was such a nice man running this bus with my daughter on it ❤️
Thank you for your kindness at such a hard time ☺️😘 ment a lot to me ,

Terrible company,never returned to pick us up,wont respond to emails and the person on the phone was very unprofessional,vile scam of a company, avoided at all costs

The drivers are all friendly and are a credit to the business, however the customer service team running the emails and phoneline are a joke! I have used their busses countless times and rarely had I a problem, but there has been a few times where the bus departed my stop before the scheduled time or the bus skipping my stop, leaving me stranded and down the money I paid for the pre-booking. On multiple occasions Jj kavanagh refused to give me a refund and maintained they gave me credit on my next trip but they never do it's just LIES.

Total scam - left us in Kilkenny when the bus departed way to early - bus driver saw us and refused to stop and now they’re lying about it. Saying we were late. Total scam on tourists !!! Do not use them x

Every single time I take the 139 bus it is extremely delayed. An awful experience every single time. If the bus timings were live this would help greatly as to not have many people standing out in the rain and the cold for up to 45 minutes waiting for a bus they’re not sure is even going to come.

Best friend se hi

I got the bus from Portlaoise to Kildare Village and on the return trip got up just before my stop to let the driver know I was getting off. He roared at me to "Sit down please" and before I had a chance to sit down in the front seat he roared again "Sit Down" like he was talking to a dog. He totally humiliated and embarrassed me in front of all the other passengers. All he needed to say was would I mind sitting down due to safety concerns. These drivers need lessons in how to deal with customers in a polite manner as we are the ones keeping you in your jobs by using this service. Very disappointed

Worst bus service in the whole world.
Always late or no show

I had an extremely disappointing experience with this company. On 23rd November 2025 at 19:30 at the Dublin George’s Quay (Ulster Bank) stop, the driver refused to let my small 11 year old Shih Tzu on the bus, even though he travels inside a closed pet bag, is calm, and has an emotional support certificate.

At first he just said, “I can’t take your dog.” After calling someone from the company, he came back saying he could only take guide dogs, completely ignoring the fact that my dog had official documentation and that I had already traveled with the same company from the airport under the exact same conditions with no issues. One driver allows it, another refuses it, totally incoherent and unprofessional.

He even laughed during the call, didn’t explain the situation properly, showed no empathy, and left us standing in the rain with no solution. We also mentioned it was the last option for us to go back home to Carlow. My dog wasn’t going to bother anyone, he stays quietly in his bag on my lap, but the driver simply didn’t care.

This lack of respect, consistency, and mindfulness towards passengers is unacceptable. The company urgently needs to revise its policies and train drivers to apply them coherently and respectfully.

bus time for 9.55PM on 14th of november friday at roscrea location had a bus driver who passed me & my partner and the little one whos 7 with extreme asthma running down the hill right at the corner where bus stops 3 mins away tops, in the cold weather and rain,he saw us and sped up as we heard the engine rev more just after he had looked at us directly after flagging him down im sure with the time and location given you know this bus driver young and a good bit of weight on him alot have complained the same driver believe it or not, by the time people get on and off and luagage and 3 mins running at the corner we should have caught him but he sped up like we said and an old woman was very upset by this, in the cold & rain and im personally going to put this up on my business page the paper and tipp fm this is how much that this bus driver and jj kavanaghs who employed him annoyed not just me and my family and the little ones asthma and how the bus driver seen us and sped up after running and flagging him down 3 mins away, but what annoyed me the most was the old woman she looked so cold wet and sad this is not just direspectfuly awful but very unprofessional and bad for business we should of had time, we were seconds away as he pulled of again we seen him 10-15 feet away, those seconds could have stopped all of this for more reason the one, as if he couldnt wait any longer jj kavanaghs is always late??? one day i waited two hours? and its never on time always late or later? so yes he could of stopped, im not the only one waiting to see him and trust me if this man is not gone i will do all the above and file court proceedings, how dare you, i will be patient this is just the start of it, ill share this experience to fine detail everyday and repost the same review every day on and off this review site with great passion until i die, im all about princapil you messed with the wrong guy and his family & that poor old woman, i expect an appropriate responce from jj kavanaghs if not this will make things worse by right been one of the victims who choose to speak up. also time is ticking.