I was looking for a game for my other half as a present and came across this company's website. I had not heard of them before so was a bit apprehensive but the pricing of the product was much better... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great price fast delivery was unsure at first because I had not heard of J&L before but so glad I did nearly half the price of everyone else and a better around service thank you.
I don’t review often but this company certainly deserves one. Ordered during my lunch expecting to receive the game a couple days later and it came within 24 hours! (At no extra cost!) Cheapest on... Mehr ansehen
Unternehmen hat geantwortet
Pre ordered Mortal Kombat 1 about 5 days before release, received the game on release day so very happy with the service. Had an email the day before to say it was despatched, was good to be kep... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We're a Video Games Online Retailer stocking new releases and old favourites from Nintendo Switch, Microsoft Xbox, PS4, PS5, NDS, PC. We are a husband and wife team with over 20 years experience in the industry. We often rope in the family for help too! We're passionate about our business and the industry and grateful to our customers, who contribute massively to putting trade back into the hands of independent companies like ours. Having started out on Amazon and Ebay and now with a loyal following, we have our very own website! We hope to expand our catalogue over the coming months to include peripherals, computer consoles, used games and merchandise.
Kontaktinformationen
Birch Tree Ave, BR4 9EJ, West Wickham, Vereinigtes Königreich
- 02084020422
- lucy@jlgamingltd.co.uk
- jlgamingltd.co.uk
4,8
Hervorragend
320 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
delivered item very quickly
26. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
A great company!
Easy to order, free delivery and very efficient service. Definitely recommend. Thank you.
18. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
A great experience
It was a bit worrying ordering from a company which I hadn’t heard off but everything worked out well. There was no update on delivery but the item came really quickly so it wasn’t a great issue. I would certainly use this company again
15. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Very quick delivery!
15. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Lovely surprise for my grandson's…
Lovely surprise for my grandson's Christmas present. He’s wanted this game for such a long time. He will be over the moon
15. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review and we're so happy your grandson will be enjoying his Christmas present!
Very rapid delivery
15. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Ordered and received item the next…
Ordered and received item the next day..Unfortunately I had ordered the wrong product. Communication was great and the day it was received back my money was refunded in full. Great service.
13. November 2023
Antwort von J&L Gaming LTD
Thank you Pamela, we appreciate lovely customers like you.
Amazing job!!
I preordered the game like a day or 2 before release and it showed up on release date in mint condition, sealed and everything! Also the game itself is an absolute blast, highly recommend it!
12. November 2023
Antwort von J&L Gaming LTD
Thank you for your order and review and we are so glad you are enjoying the game!
Order arrived promptly.
4. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Easy process!
Fast, efficient delivery of a very reasonable price. Definitely recommend. 👍
10. November 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Antwort von J&L Gaming LTD
Thank you for your purchase and recommendation!
Almost perfect
Just over a week ago I ordered two games from J&L for the first time. I ordered them at 2.30pm and they arrived the following day in perfect condition. There are two reasons for not giving 5 star.
First a minor one, I received the dispatch email 2 seconds after the confirmation of the order. This is obviously physically impossible. Whilst I'm sure there is an innocent explanation, such as the system automatically sending it out when the that order is the next one to be packaged or some other reason. It is a little unsettling and might be better sent out after the order is packaged.
Second, this is the far more important one. I received no tracking information at all. Royal Mail usually send two emails to delivery targets, the first on the day it's collected containing a delivery estimate and the second on the day the parcel is out for delivery(I can only guess you had them send the emails to you, rather than to the me as is usual). As chance would have it, someone would have been home for the next few days at the time our post usually arrives. However this is not always the case, making delivery notification emails important(our neighbours work on all weekdays, so at times there would be literally nobody at home or at our neighbours to sign for the parcel causing a great deal of issues).
If you address these issues, particularly number 2. It would be a 5 star performance no doubt!
2. November 2023
Antwort von J&L Gaming LTD
Hi and thank you for the constructive feedback!
We had this same issue with dispatch emails some time ago and managed to rectify it but the system seems to have re-set itself. Our system is set up to automatically feed orders into Royal mail's click and drop system, but when it goes across it has been automatically triggering an email, which causes an issue, especially with pre-orders. Otherwise it's not too much of an issue when we send out the same day. They are marked as dispatched when they are printed off and subsequently packed ready to be picked up. I've now managed to reset this again so it will be triggered manually when ready to go, so thanks for letting us know.
With regard to the Royal Mail tracking info, this was still set up correctly to send to customer, so I'm unsure what has happened there. A couple of factors may have affected this, like the order being made with a different email to that set up with your royal mail notification settings or no phone number on the check out information. Otherwise everything is set up correctly our end for this.
I'm glad you received and are happy with your order.
All the best,
J&L Gaming
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Nice service with nice people.Thank you…
Nice service with nice people.Thank you 👍👍👍👍👍👍👍🤝🤝🤝🤝🤝
28. Oktober 2023
Antwort von J&L Gaming LTD
Ah that's lovely to hear! Thank you for your purchase and review!
Antwort von J&L Gaming LTD
Thank you for your purchase and review and we're so glad we could be of help!
First Purchase of Many!
I have not made a purchase from J&L Gaming before; however, after reading the positive reviews on Trust pilot I decided to go ahead and buy a PS5 game as it was the best price on the internet I could find. The game arrived very quickly with no issues at all. Highly recommend!
14. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Order new Assassin Creed on Friday and…
Order new Assassin Creed on Friday and come in Saturday,so very quick delivery
14. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
Absolutely brilliant
Absolutely first class service,ordered game in the afternoon and received it the very next day to the delight of my son thank you
28. September 2023
Antwort von J&L Gaming LTD
Thank you for your purchase and review!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.