The requirements to open an account and the communication between departments are very poor! I find it a bit backwards that we cant open an account get a card to that account in the same place. To act... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The customer service representative Patrick Forrest was very helpful, informative & shows a great degree of patience while assisting me to update my JN Online Account. He took time & effort to make su... Mehr ansehen
Unternehmen hat geantwortet
JN Brixton branch staff are extremely understanding. They listen to you distinctly. Tracey, Hortence and the supervisor are very pleasant. I would recommend anyone to visit. I left all the way from To... Mehr ansehen
Unternehmen hat geantwortet
To have back a online banking system. Wear you can go and do your transaction yourself. Because it's inconvenient for me to fine one of these locations..
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Kontaktinformationen
Brixton Road 389-391, SW9 7DE, London, England, Vereinigtes Königreich
- 02077376951
4,8
Hervorragend
80 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Everytime I try to send money it's…
Everytime I try to send money it's telling me I have no card on file this app is stupid it were approved by you all I still can't used why it's so difficult money gram is a snap of the fingers is not at any location all locations is fine
2. Februar 2023
Antwort von JN Money - Brixton
Dear Valued Customer, Thanks for bringing this to our attention. We are looking into this issue and hope to resolve it promptly and accurately.
Very professional
All of the staff are very friendly and helpful
They are always willing to help
Most grateful to Diana, Hortence and most especially Tracey
Can’t thank them enough
4. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von JN Money - Brixton
Dear Valued Customer, we work hard to exceed our customer's expectations and we are happy to hear that we hit the mark. Thank you for your continued support.
The cashier (Hortense) very helpful…
The cashier (Hortense) was very helpful and pointed out the different options available to transfer money in the future.
11. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von JN Money - Brixton
Dear Valued Customer, Thanks for the awesome review, our team works really hard to keep our customers happy, Thanks for the continued support!
Hello on my experience with Jamaica…
Hello on my experience with Jamaica national sending money they are very helpful full and good customer service from staff but I mostly do tranfer online transfer.
10. September 2022
Antwort von JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and in the physical location. We remain committed to providing the best service to you and all our customers.
Staff in branch were very courteous and…
Staff in branch were very courteous and helpful. I went in for something they could not do but they assisted me to get it done elsewhere above and beyond their responsibilities. Follow up service was also available, quick and convenient.
28. Oktober 2022
Antwort von JN Money - Brixton
Dear Valued Customer, Our team is so grateful for your positive feedback and we are looking forward to having you again at our locations.
I was having a bit of trouble with this…
I was having a bit of trouble with this platform but big thanks to Patrick for walking me through the process and offering great customer service
3. Oktober 2022
Antwort von JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and with our staff. We remain committed to providing the best service to you and all our customers.
Efficient, Effective and Useful
JN Money Brixton branch offers a comprehensive money transfer service to Jamaica. The staff are friendly, knowledgeable and very effective in how they assist customers. If necessary, they will explain the process of money transfer so that customer is left with no doubt about the process.
5. September 2022
Antwort von JN Money - Brixton
Thanks for sharing your experience, we are happy to hear that our team member was able to assist you. We look forward to your continued support. Thanks again for making it JN Money Services.
I was unable to login
I was unable to login, tried numerous times. Got intouched and I received instructions on how to go about fixing the problem and it did work. Thank you.
3. September 2022
Antwort von JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience on our online remittance platform. We remain committed to providing the best service to you and all our customers.
The manager was pretty good at setting my account
I was approached by the manager who told about new ways to send money, he help me to register.
24. August 2022
Antwort von JN Money - Brixton
Dear Valued Customer, we are glad to hear that you had a positive experience, thanks for leaving a good review. Our aim is to continue to provide excellent customer service to you and all our customers. Thanks again!
Great customer service and support from…
Great customer service and support from all team members at Brixton branch I wish I could give all 10 stars
24. Mai 2022
Antwort von JN Money - Brixton
Dear valued Customer, Thanks for sharing your positive feedback, we will continue to create the best possible experience for our customers.
It was kind of stressful at first but…
It was kind of stressful at first but in the end it all makes sense.
24. März 2022
Brixton team is very helpful and polite…
Brixton team is very helpful and polite a special thank you to Patrick for his support with using the the JN money online app. This made sending money so much easier.
Kind regards
Natnice
5. Jänner 2022
Exemplary customer service as always
Exemplary customer service as always. The staff were very cordial and courteous. I visited the below location on behalf of a client of mine. I was very pleased with the explanation and the information that I was given because I was able to advise and solve the issue that my client had. The security guard was on point and was also customer friendly.
Service with a smile as always.
Junior Leachman
The Leachman Consultancy Limited
29. November 2021
They scam the money from my moms account
22. November 2021
Antwort von JN Money - Brixton
Thank you for posting a review and we’re sorry to hear about your experience . We would like the opportunity to talk and investigate your feedback further.Please email me at pforrest@jnmsuk.com or Call me on 07545209975
Patrick
Digital Sales & Marketing Officer
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