Rooster  Bewertungen 600

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing experience all ways so quick and effective when contacting anyone on the support help line chat. Everything is done with care and attention and for someone who suffers severe anxiety and is un... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The drive tracking was good, though didn't always get it right when I was a passenger in someone else's car. The quote was competitive and provided all I needed. Would have been 5* but unfortunately... Mehr ansehen

Unternehmensdetails

  1. Versicherungsgesellschaft
  2. Fahrzeugservice

Vom Unternehmen geschrieben

Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

600 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Rooster saved my pocket today

My employer requested that I add business insurance to my insurance policy. I thought I would have to pay more and that it’d be expensive but I didn’t have to really. There was no price change and the premium I’m paying at present is half of what I’d ordinarily have to pay with other insurers

28. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Rooster

Thanks for your positive review, so pleased we were able to save you money. 😄

Bewertet mit 5 von 5 Sternen

Just bought 😆

I’m very happy with quote I’ve been given. I have also just bought a policy. Very easy to access the app and buy policy. Amazing.

14. September 2023
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Antwort von Rooster

Great to hear your comments, thank you!

Bewertet mit 1 von 5 Sternen

NOT WORTH IT

Did the test drive for 1 month got a really good score and got quoted £107 a month when other companies quoted me 75 a month..

Not worth the hassle

11. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Rooster

Hi Josh, sorry we couldn't be more competitive, we don't claim to be the cheapest all the time, just fair based predominantly on your test drive results. Thanks for your interest in Rooster. Emily

Bewertet mit 5 von 5 Sternen

Really good!

Really simple to use and there isn't loads of forms to fill in!

22. August 2023
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Antwort von Rooster

Hi Richard, so pleased you found the sign up so easy and quick. Great to see too you've purchased a policy with us too. 😄

Bewertet mit 1 von 5 Sternen

0 star

0 star
Have been with them for 2 years continue
0 claims
On 3rd year renewal they demanded price 10 times higher of what I was paying

Worst experience ever
Please do not take their policy if you looking to drive for many years

23. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Rooster

Dear Hamza, I am sorry to hear we couldn't offer you a competitive quote this year, however I hope we saved you money during your time with us. Due to a change in the way we price risk your premium is now coming in much higher than we would have liked. We are sorry to see you go, however we can still offer you savings on MOTs, servicing, maintenance and fuel all via the app. Freddie

Bewertet mit 1 von 5 Sternen

My experience with Rooster Insurance…

My experience with Rooster Insurance has been incredibly disappointing. Despite being a customer for a year, they failed to offer me a renewal quote due to their new underwriters. When I inquired about the reason, their response was unsatisfactory – simply stating that they couldn't provide that information. It's disheartening to be treated this way after being loyal to them. I strongly advise others to steer clear of this insurance company.

22. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Rooster

Hi Abu, we understand your frustration but hope the saving you made in the year you were with us is some conciliation. The team should have been able to give you some clarification of why we were not able to offer a renewal so please email us at hello@joinrooster.co.uk for more details. Best wishes Team Rooster

Bewertet mit 1 von 5 Sternen

Lieing Company

They advertise by saying that the driveing assessment will help you get a cheaper insurance but they operate as any other insurance they just act like they are better by putting on a fake mask like this driving tracking will help you get easier quotes and that but it’s unless they are like them all money suckers

20. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Rooster

Hi, I am sorry we were not able to offer you a competitive quote. We base our prices predominantly on test drive results and I am sorry we were not able to offer you anything. Thanks however for giving Rooster a go.

Bewertet mit 5 von 5 Sternen

Thoroughly impressed

Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a decent saving compared to other quotes and my previous insurance. The process being fully app-based was great too and made everything so simple.

17. August 2023
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Antwort von Rooster

Thanks for your positive comments, pleased to have you onboard!

Bewertet mit 1 von 5 Sternen

I'm utterly disappointed

I'm utterly disappointed with my car insurance company's abysmal service. Despite the accident not being my fault, they've failed to provide my well-deserved no claim bonus for the past 4-5 months. Their excuse of "waiting for redirect" is nothing more than a flimsy attempt to shirk responsibility. This ordeal has left me unable to purchase a new car, causing immense stress and frustration. Their incompetence and lack of urgency are truly astounding. Stay away from this company if you value your sanity and your hard-earned money.

While this car insurance company may boast about offering competitive prices, their true colors shine through when it comes to honoring promises. Waiting months for a no claim bonus after an accident that wasn't even my fault is beyond unreasonable. The supposed "best prices" pale in comparison to the frustration and stress caused by their inability to deliver on their commitments. Choosing to stay with this company for the sake of a potential discount is a decision I deeply regret. The toll it's taken on my peace of mind and ability to move forward is not worth any amount of savings.

16. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Rooster

Hi Hardeep, we are really sorry you have not had a smooth experience with your claim. Whilst no consolation, where multiple parties are involved there can often be delays which are out of our control ( especially if the case of non fault as we are totally reliant on the other parties insurer). We are working closely with our underwriters to ensure we get as much detail as possible on all claims so we can feed it back to our customers to help make the claims process as transparent as possible. Unfortunately we can’t issue a NCD until a claim is closed (this is the same for all intermediaries/insurers), however this should not have any impact on your ability to purchase a new car. The team are reviewing your case to see if there is any more we can do to speed up getting the claim closed and will be in touch directly. Again please accept our apologies. Best wishes Team Rooster

Bewertet mit 5 von 5 Sternen

Couldn't offer me a quote due to my car…

Couldn't offer me a quote due to my car and age not fitting the requirements but Jack on the live chat service was great and checked a good few cars for me. 10/10 customer service and gave us a good giggle.

Thanks Jack!

10. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

A good idea but implementation could be better in some cases.

Ultimately they couldn’t give me a quote as my profession wasn’t covered. It’s a little annoying having to go through the whole process and not receive a quote as I feel like the idea is good but they could have mentioned that upfront.

8. August 2023
Bewertung ohne vorherige Einladung
Rooster -Logo

Antwort von Rooster

Hi Ian, thanks for your useful feedback. We are working on ways to improve our services so instances like this are few and far between. If/ when your circumstances change please come back to Rooster! Thanks

Bewertet mit 5 von 5 Sternen

Best insurance company!

2nd time taking insurance with Roosters. No words, absolutely amazing company!! Where all other companies failed Roosters went above and beyond to get me the best price. Thanks a million to Jack and the team for their brilliant customer service.

I would always recommend Roosters to anyone!

3. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst car insurance ever

Worst car insurance ever. Been with them for 2 years. All of a sudden they increased my renewal price x10 with no reasonable explanation other than change in underwriting. I had no claims with them or accidents. A clean 2 years and they tried everything in their power to prevent me from getting my no claims bonus until they had to. Stay away from them.

25. Juni 2023
Bewertung ohne vorherige Einladung
Rooster -Logo

Antwort von Rooster

Hi, please come back to us on Live Chat via the app so we can discuss this further with you. Without your full name we cannot respond accordingly. Many thanks

Bewertet mit 4 von 5 Sternen

Completed test drive with Rooster- took…

Completed test drive with Rooster- took bit over 2 weeks to get quote. As others have said app does use quite a bit of battery in background so something to be aware of. Quote received was very competitive- about same as cheapest quote on comparison sites and less the majority of other quotes on there- most of which were telematics (black box) quotes. In terms of Sales experience received quote and few days later went back to see higher price so message support who replied in less than 2 mins and were able to bring it back down. It was still a little more than originally quoted but to be fair I was only a few days from when I wanted policy to start so would have expected to go up. After purchasing noticed slight error in that wasn't covered for commuting, messaged support and they were able to immediately update at no extra cost. Overall been really impressed with speed and helpfulness of live chat and much better experience than other insurers. Thankfully haven't had to make any claims but I understand others have mentioned it's not great so something to consider. Overall had a good experience and app is good- makes it easy to make changes and the other features like MOT and Tax reminders and bookings for services are useful.

19. Juni 2023

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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