Jumpflex Trampolines Bewertungen 

339
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines. Australian made, reasonably priced and everything arrived quickly and intact. It’s a Christmas present f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on wor... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We purchased the Trampoline about 6 years ago now, our 2 teenage kids are not the most gentle on things. We have had a couple of failures over the years (im really surprised its not a pile of scrap me... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving... Mehr ansehen

Unternehmensdetails

  1. Outdoor-Sportgeschäft
  2. Kinderspielzeuggeschäft
  3. Spielwaren- und Spielehersteller

Über Jumpflex Trampolines

Vom Unternehmen geschrieben

Jumpflex Trampolines

About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

339 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,8

Alle Bewertungen

(339)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Brilliant tramp

Brilliant tramp! Arrived in 2 days.
We have it on the verge and kids from the whole neighborhood are using it. Best buy ever for getting the kids off the screens!

10. Juni 2022
Bewertet mit 5 von 5 Sternen

Excellent experience with Jumpflex.

Any questions or issues we had they sorted out asap via email. An item got damaged in transport and they sorted out a replacement straight away.

Legit good company, that understands customer service, which these days is soooo rare.

Definitely recommend, products and quality excellent.

8. Juni 2022
Jumpflex Trampolines-Logo

Antwort von Jumpflex Trampolines

HI Killian family.

Thanks for taking the time to leave us a review.

I am sorry to hear you experienced some issues but happy to hear our customer service team was able to assist you with that. We hope you are all enjoying your new Jumpflex™ trampoline.

If you have any concerns or queries, please don't hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Great customer service

During the last wind storm our trampoline net was destroyed and I called Jumpflex and they had a net in the mail that same day. Awesome customer service and very friendly and knowledgeable staff. If only all companies had such smooth transactions!

1. Juni 2022
Bewertet mit 5 von 5 Sternen

Very happy with it.

The best trampoline you can get. My kids love it, I have 4 children, and I needed a Trampoline that could take all their weight. It is the only trampoline that will take 250kgs. I researched Trampolines thoroughly before buying, I found one that took 200 kgs in weight, but most trampolines only go up to 150 kgs some only 100kg in weight. Delivery was super quick. And my 4 kids love it because all of them can play on it at the same time safely. I also got the basketball board attachment and the kids are having great fun using it. The Trampoline construction is very high quality.

25. Mai 2022
Bewertet mit 4 von 5 Sternen

Great after sales service but website lacking in functionality

Firstly, I'm very happy with the aftersales service from Jumpflex. The reason for scoring at a 4 instead of 5 is because your website doesn't allow me to locate the spare parts I have needed (twice) to purchase spare parts. I wish the www contained a greater list of spare parts instead of just optional attachments

24. Mai 2022
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Antwort von Jumpflex Trampolines

Hi Craig,

Thanks for taking the time to leave us a review.

We do apologize for the inconvenience of ordering parts on our website. The reason is we want to ensure you order the correct size and part for the trampoline you own.

Our customer service team is ready and waiting to assist you over the phone or by email to help with ordering parts.

If you do come across any issues at all, please don't hesitate to contact us.

Bewertet mit 4 von 5 Sternen

Great communication

We purchased a jumpflex and it was dispatched within a couple of days.
Unfortunately the courier was a little longer than anticipated - no fault of jumpflex, as soon as I asked for an update they responded immediately and I was contacted the same day to have the trampoline delivered. Really happy with the overall service and communication.

21. Mai 2022
Jumpflex Trampolines-Logo

Antwort von Jumpflex Trampolines

Hi Renee,

Thank you for your review!

We do apologize there was an issue with your delivery, definitely not what we want our customers to go through when purchasing from us. Please to hear the customer service team was able to help get your order delivered.

We hope this family is enjoying their new Jumpflex™ trampoline.

Warm regards,
Weslee

Bewertet mit 5 von 5 Sternen

Jumpflex is AMAZING!!!

Jumpflex is AMAZING!!!
Best trampoline we've EVER had!!
The warranties are the best and the Jumpflex team are always keen to help and get things sorted really quickly!!
Can't recommend them enough!!

19. Mai 2022
Bewertet mit 1 von 5 Sternen

I was not informed that the product was…

I was not informed that the product was out of stock until it was paid for.

17. Mai 2022
Jumpflex Trampolines-Logo

Antwort von Jumpflex Trampolines

Hi Nathan,

Thank you for your review!

We are truly sorry you were not informed of the out of stock before making payment.

I can see this item was for a 12FT safety net. We have now restocked the 12FT. Once your order has been dispatched you will be notified of the tracking details.

Warm regards,
Weslee

Bewertet mit 3 von 5 Sternen

People were lovely to deal with

People were lovely to deal with, however I had to follow up every email with a phonecall.
Order came quickly, but still waiting on a few back order parts.

10. Mai 2022
Jumpflex Trampolines-Logo

Antwort von Jumpflex Trampolines

Hi Serge,

Thanks for taking the time to leave us a review.

We do apologise for the issues you have had with the response times and back ordered parts. It has been a bit hectic with shipping and unfortunately, we have dealt with a few delays. Hopefully, they will be in very shortly so you can get your trampoline up and running again.

If you do have any further concerns, please don't hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Excellent customer service!

I am not one to generally leave a review however, we accidently purchased a 10ft trampoline instead of the intended 12ft trampoline 2.5 years ago the team at jumpflex was amazing and assisted us to quickly rectify our mistake. Fast forward to now and our safety net gave way from two of the poles. I emailed the team photos and our invoice number, within half hour the warranty had been processed and we are now awaiting the replacement safety net.

Can not fault the amazing customer service jumpflex provides their customers.

Thanks again team!

10. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Awesome Buy

Thankyou. Delivery was faster than I expected. Just what we thought it would be. My granddaughter loves it.

5. Mai 2022
Jumpflex Trampolines-Logo

Antwort von Jumpflex Trampolines

Hi Tanya,

Thanks for taking the time to leave us a review.

Great to hear that you received prompt delivery and that your Jumpflex™ purchase met your expectations.

We're happy to hear that your granddaughter loves her Jumpflex™ just as much as we do!

Warm Regards,
Renee

Jumpflex™ Customer Support

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