Horrible experience. Don't be fooled by their fancy website! Not only was the dress different than the picture the color was splotchy and inconsistent. I immediately shared with them I wanted to... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
DO NOT buy from June Bridal/ returns are a nightmare. They advertise easy returns- WRONG- they deduct an unreasonable amount for shipping, then ask you to insure and ship to CHINA - leaving you wi... Mehr ansehen
Unternehmen hat geantwortet
I was a little skeptical about buying my wedding dress online, but this was totally worth it. The dress was beautifully made, and was very chic and elegant. The quality of the dress was also pretty gr... Mehr ansehen
Unternehmen hat geantwortet
The customer service is fantastic the shipping is perfect I received my dress earlier than expected it is gorgeous! The detail the quality for the price. I am very impressed, and so grateful to June B... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Kontaktinformationen
Beijing, Vereinigte Staaten
- junebridals.com
3,1
Akzeptabel
354 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Mother of the Bride Dress
I purchased a mother of the bride dress on 7/24/25.
I received the dress in a timely manner. It didn't fit, I didn't like it. When I wanted to return it, they offered me $35 towards an alteration. They now offered to give me $70 to keep the dress. I find this to be a reasonable solution considering all the shipping fees. I will take this offer June Bridals.
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Customer,
We’re sorry the dress didn’t fit or meet your preferences, and we appreciate your feedback.
To clarify: We never refused your return—we previously offered an alteration credit as a solution, and now we’ve sent the return label and shipping address to your email (check spam if needed). Please share the return tracking number with us after shipping so we can confirm receipt timely manner.
Thank you for your patience.
Sincerely,
June Bridal Customer Service
I recently purchased a wedding dress…
I recently purchased a wedding dress from this site on 07/31 and when it was received towards the end of August it did not match my expectations. When I reached out to customer service to ask for the return label and shipping address it was several days before I received any response, only to offer me an option to keep the dress at a discounted price. I declined this offer and kindly asked again for the information to return the product. I am still awaiting a response after sending several more emails. I simply want to return this dress and get my money back so I can buy a dress I want to wear for my wedding next month. I will be filing a complaint with the Better Business Bureau.
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Customer,
We apologize for the delay in our earlier communication and any frustration it caused.
We have sent the return label and shipping address to your registered email (please check your spam folder if not found). Kindly provide the return tracking number after shipping the dress—this helps us follow up on the delivery progress promptly.
Thank you for your patience.
Sincerely,
June Bridal Customer Service
Would Recommend June Bridals!
My order was delivered to the wrong address by FedEx. June Bridals customer service was amazing! I sent all the information to them & they immediately replaced my order. I am so grateful for their help in getting my order to me just in time! The dress is great quality & I would definitely recommend June Bridals for cost, quality & customer service. Thank you!
2. September 2025
Antwort von June Bridals
Hi Autumn,
Thank you so much for sharing your wonderful 5-star experience with us—we’re absolutely thrilled to hear this!
First, we want to apologize for the inconvenience caused by the initial order being delivered to the wrong address by FedEx. It’s never our goal for you to face such hiccups, so we’re incredibly glad that our customer service team was able to act fast, take your information, and send a replacement order promptly to ensure it reached you just in time.
Knowing the dress meets your expectations in terms of quality, and that you recognize our balance of cost, quality, and service, means the world to us. Recommendations from valued customers like you are the highest compliment we can receive.
Thank you again for trusting June Bridals—we’re grateful for your support, and we’d be honored to assist you with any future needs. Here’s to making your special moment even more wonderful with your beautiful dress!
Best,
June Bridals
I bought a wedding dress from June…and it was a cheap defective version of what was in the picture
I bought a wedding dress from June bridal and was sent a defective and poorly made dress that looked nothing like the one in the photo. Different material, cut, backline, ect. When I reached out to them they were slow to responding and finally replied with a message that they replaced the material in the dress and that I could remove the seamstress ink marks with a hair dryer. They said I qualify for a refund minus their $36. Shipping cost, and that I would have to pay the international shipping fee of $80 to send it back to China. A defective and wrong dress that they sent me. They are a terrible and fraudulent company and I hope this review helps others to not get scammed by them
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Hi there,
We've sent an email with a solution for your order. Apologies for any inconvenience caused. Please check your inbox.
Best regards,
June Bridals
I am in love with my dress !
I am in love with my dress !! Yes it fit like a glove ,it's beautiful and I will be ordering my hair accessories from you very shortly thnku soooo much !!!! Its everything I expected and more!!
29. August 2025
Antwort von June Bridals
Dear Emily,
We’re absolutely over the moon to hear you’re head over heels in love with your dress! 🥰 It warms our hearts so much that it fits like a glove—there’s nothing better than a perfect fit—and that it’s even more wonderful than you expected.
Thank you so much for taking the time to share this sweet feedback; it means the world to our team. Here’s to you feeling amazing in your beautiful dress! 💖
Best regards,
June Bridals
Dresses come from China! Refunds not possible
Dress come from China!! There is NO shipping in 48 hours and returns are impossible. After dressing arriving 3 plus weeks later and NOT looking like photos I had to reach out to paypal for help. Company responding offering 50% refund but sending items back to China will cost the other 50%. Don't order from them or you will regret and lose your $.
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Hi Linda Radler,
We're sorry to hear you're not entirely satisfied.
To clarify: Your dress was shipped within 72 hours (not 48 hours as you claimed). You also purchased accessories, which cannot be shipped within 72 hours (our site didn’t mark this, but we shipped them together with the dresses to avoid your dissatisfaction). The delayed logistics resulted from waiting for the accessories (they aren’t for 72h shipment). Our return policy clearly states accessories and garment bags are non-returnable/refundable—only dresses qualify.
We’ve provided the return address; please return the package accordingly.
If you still have other questions, please contact us at any time.
Best regards,
June Bridals
I ordered a dress and it looked nothing…
I ordered a dress and it looked nothing like the photo. Emailed multiple times and it took a week for them to reply, then they told me they would deduct $40 for the initial shipping ( I paid shipping) so this makes no sense. Then proceeded to tell me that it would be $80 to ship back. I feel completely ripped off. It’s the worst experience I’ve ever had and they did nothing to help.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Hi Dani,
Thank you for your feedback, and we're sorry to hear you're not entirely satisfied.
We have already provided the return instructions through email. Please return the package accordingly.
Best regards,
June Bridals
I appreciate junebridals' attention to…
I appreciate junebridals' attention to good customer service. It's some of the best I've ever had. The communication was readily available and I was never kept guessing if I would hear back from a representative.
A word to the wise... pay attention to junebridals' sizing instructions. All clothing manufacturers' sizing is not the same. You'll save yourself a hassle when you do.
My tea length wedding dress is a dream... just as it appears in the photo 👏🏽👏🏽👏🏽 it's well-made; the material (chiffon) is quality. I'm so looking forward to my wedding day!
21. August 2025
Antwort von June Bridals
Dear Enriquetta,
Thank you SO much for sharing this lovely, heartfelt review—we’re absolutely beaming with joy to hear about your amazing experience with Junebridals! 💖
It means the world to us that our customer service stood out for you—keeping communication open, responsive, and never leaving you guessing is something we pour so much care into, so your kind words here feel like the best reward. ✨
And you’re such a wise one for highlighting our sizing instructions! You’re totally right—sizing varies across brands, and we always hope customers take a moment to check ours to skip any hassle. Thank you for passing that helpful tip along to other brides-to-be—your thoughtfulness is awesome! 📏
You’re going to look absolutely stunning in it—we just know it! 👰♀️
Wishing you the most magical, love-filled wedding day ever—enjoy every single precious second of it! 🌟
Best，
Junebridals
Gorgeous and affordable
I took a chance ordering my dress online because I didn’t have time to be going to boutiques trying on random dresses. I wanted a specific style that isn’t super expensive. June Bridals was QUICK, INEXPENSIVE, and BEAUTIFUL. I’m so glad I took a chance. I highly recommend!
21. August 2025
Antwort von June Bridals
Dear Maria Garcia,
Thank you so much for taking the time to share your wonderful experience—we’re thrilled to hear this! ✨
To know our team checked all your boxes—quick delivery, great value, and that beautiful, specific style you were after—makes our day! 💖 It warms our hearts to see you’re so glad you took that chance, and your high recommendation means everything to us.
Here’s to you looking stunning in your dress—you deserve it! 👗 Thank you again for choosing us; we’re so grateful for customers like you!
Warm regards,
June Bridals
I attempted five times to contact their…
I attempted five times to contact their customer service dept to get a partial refund on a wedding gown. Crickets!!! They have not responded since the initial email and you have 14 days to return it so I will be SOL if they ever respond to me. I do not recommend this company. SCAM
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Customer,
We owe you a sincere apology.
We have already sent you an email regarding your return request, and our message outlines the next steps for your return instructions.
Our team is prioritizing your case. We will move quickly to finalize your refund and answer any other questions you have.
We know wedding preparations are stressful, and we deeply regret adding to that. This is not the trust we want to build with our customers, and we hope you’ll give us the chance to make this right for you.
Sincerely,
June bridals
10/10 recommend!!
The dress I received is absolutely gorgeous. The shipping process was seamless and sufficient. Communication with the support team was great, they were very helpful.
19. August 2025
Antwort von June Bridals
Dear Lacy,
Thank you so much for your glowing 10/10 recommendation and this wonderful five-star review—we truly appreciate you taking the time to share your experience with us! ✨
We’re thrilled to hear the dress left you impressed and that you find it “absolutely gorgeous” – curating pieces that bring joy and meet our customers’ expectations is at the heart of what we do, so this feedback means the world to our team. 👗
It’s also fantastic to know your shipping process was seamless and smooth; we work hard to optimize every step of the delivery journey to ensure orders arrive reliably, and your note confirms that effort is paying off. 🚚
Additionally, we’re so glad our support team could be of great help to you—providing responsive, helpful service is a top priority for us, and it makes us happy to hear they made your experience stress-free. 🙌
Thank you again for your trust and support. We can’t wait to have the pleasure of serving you again in the future! 💛
Warm regards,
June Bridals
Quality and value plus a gorgeous fit for the actual size needed!
The dress we ordered is beautiful...even better then expected! well made and quality material used. As for cost it was also a big draw to the brand. We are all very pleased with the quality and fit of the dress
14. August 2025
Antwort von June Bridals
Dear Sue,
Thank you so much for your wonderful 5-star review—we truly appreciate you taking the time to share your experience with us!
We’re thrilled to hear that the dress not only met but exceeded your expectations. These are exactly the standards we strive for with every piece we create. It’s also fantastic to hear that the cost felt like a great value and that the fit was perfectly tailored to your needs; getting both quality and a flawless, true-to-size fit right is something we prioritize, so your feedback here makes us incredibly happy.
Thank you again for choosing our brand and trusting us with your purchase. We’re overjoyed that you and your group love the dress, and we can’t wait to have the opportunity to serve you again in the future!
Sincerely,
June Bridals
I recently bought a dress and once I…
I recently bought a dress and once I received it, I tried it on and was not satisfied with the sizing or quality of the dress. It’s poorly made and not worth the cost they charged me.
It took them three days to respond with two different offers: 1) return the dress for partial refund (they subtracted the “free” shipping cost from the total price paid, though my shipping was “free” due to the dollar amount of my order. They cited this was part of the return policy on their website but it only mentions the customer is responsible for paying the shipping for return, not that JB’s shipping cost would be deducted from the total refund). Or 2) keep the dress and get a refund of 50% and save the hassle of shipping the product back.
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Customer,
We appreciate your updating your feedback. To clarify our return policy, as stated upfront: "We will issue a full refund for the cost of the returned product, but the original shipping fee will be deducted." This detail is clearly outlined to ensure transparency.
Regarding the specific original shipping cost, it varies by package weight, which is why we can’t pre-list individual order shipping fees in the policy—each shipment’s cost is determined by its unique weight at the time of dispatch.
Please let us know if you have further questions, and we’ll be happy to assist.
Best regards,
June Bridals
The dress was exquisite…
The dress was exquisite…lace on the dress and sleeves was priceless. It was easy to wear and move around…even using the restroom was made simple with the inner slip.
It was rather loose at the waist but was able to modify and tighten it using diy gimmick.
Thank you for this wonderful creation, it’s one of a kind, easy to order, delivered in time and so affordable. Everyone simply love the dress! Thank you for making my special day complete!
4. August 2025
Antwort von June Bridals
Dear Carebear,
Thank you so much for taking the time to share such a heartfelt review—we’re absolutely over the moon to hear how much the dress meant to you!
It warms our hearts to know the little details, like easy movement, made such a difference. We love that the DIY waist trick worked for you, too—adaptability is key, and it’s wonderful to hear it clicked so well.
Creating pieces that feel special and accessible means everything to us; your kind words about that mean the world. But most of all, we’re truly honored to have been part of your special day.
Thank you again for choosing us—we hope to see you again soon!
Best regards,
Junebridals
Brides beware—this is a deceptive…
Brides beware—this is a deceptive company.
They advertise free returns, but that’s completely false. You cannot return your dress—instead, they offer only a tiny partial refund, no matter how bad the issue is.
I ordered a lace boho-style gown, and what I received wasn’t lace at all. It was a cheaply made dress with random pieces of lace-like fabric sewn on in patches—nothing like what was pictured and definitely not custom work.
I also paid extra for a dress bag, but it came stuffed in a vacuum-sealed plastic bag instead. No protection, no presentation, and not what I paid for.
I reached out to customer service multiple times—both by phone and email. The phone number is fake; no one ever answers. Out of all the emails I sent, I only received one response, offering me $50 back for a $312 dress. That’s all they would do, and they refused to accept a return or provide further help.
Do not waste your money. This company is misleading, unresponsive, and not worth the risk—especially for something as important as your wedding.
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Customer,
Thank you for taking the time to share your feedback. We take all customer concerns seriously and aim to address them thoroughly.
First, we would like to clarify that our return policy has never included "free returns" – this information is clearly stated on our website, and we encourage you to review our Return Policy for details.
Regarding the quality of the dress you received, we truly regret any disappointment. To investigate this further, we kindly ask that you provide photos of the item via email, as this will help us assess the situation accurately.
In terms of the dress bag, our records indicate that the bag was included with your order as purchased. It’s possible there was a misunderstanding in how it was packaged, and we’d be happy to clarify once we have more details.
We’ve checked our email and phone systems using the name associated with this review, but haven’t found corresponding records. As mentioned, we’ve reached out via Trustpilot to request additional information to locate your order. Once we receive it, we’ll prioritize resolving this for you.
We appreciate your patience as we work to address your concerns.
Sincerely,
Junebridals
I ordered dress
I ordered dress, had a problem with color and would not allow me to pick. Emailed them and it was corrected. The dress was perfect and can not wait to wear for vow renewal. Anyone looking for a special dress this is the company to go with.
1. August 2025
Antwort von June Bridals
Dear Elisabeth,
Thank you so much for taking the time to share your wonderful experience with us—we truly appreciate your kind words!
We’re thrilled to hear that we were able to address the color concern promptly via email and that the final dress exceeded your expectations. It means the world to us to be part of such a special occasion like your vow renewal—we can just imagine how stunning you’ll look wearing it!
Your recommendation means a great deal, and we’re incredibly grateful for your support. Wishing you a beautiful and memorable vow renewal celebration—may it be filled with all the joy and love you deserve.
Thank you again for choosing us!
Warm regards,
Junebridals
NO REFUNDS GIVEN
I am still waiting for a refund after weeks and weeks. DO NOT BUY ANYTHING FROM THIS COMPANY!
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Hi Kimber Gray,
As per transaction records, your USD 100 refund was “Reviewed and Processed” and “Settled” on Jun 23, 2025 (attached receipt was sent by email). We fulfilled the partial refund without a return agreement on time.
Kindly recheck your account. If there’s still an issue, contact us directly. We hope you adjust the review to reflect the facts.
Thanks,
Junebridals
Perfect!
I suggest this shop very much! They have big choice of beautiful dresses. I love the dress which I ordered. The service was also super, fast delivery, communication and taking care of clients is great.
I highy recommend it!
Monika
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Hi Monika,
Thank you so much for your wonderful feedback! We’re thrilled you love your dress and appreciate our service—from the selection to delivery and client care.
Reviews like yours keep us going. Happy to have you as a satisfied customer, and we look forward to serving you again!
Best regards,
Junebridals
Thank you so much of perfect dress
Thank you so much of perfect dress. Delivery happened as you promised. Quick response allways from customer service ☺️
29. Juli 2025
Antwort von June Bridals
Dear Piiantupa,
Thank you so much for your lovely feedback! ☺️
We're delighted that you love your "perfect dress" and that it arrived right on schedule! It's also great to hear our customer service team provided quick and helpful responses whenever you needed them. We strive to make every step smooth and reliable.
We truly appreciate you taking the time to share your positive experience. We cherish knowing you're happy with your dress and our service. We hope you feel absolutely beautiful wearing it and look forward to the possibility of creating something special for you again in the future!
Best Wishes,
Junebridals
Very pleased with my custom order! Measurements were SPOT ON!
I emailed with questions about a custom order, they responded within a couple days. I was so hesitant placing this order. I measured exactly as instructed on their website, placed the order, rush delivery and shortly after received an email saying it was in production already. I received an email saying it was being shipped and received a tracking #. For 5 days the tracking didn't change but the 6th day I received notification it was being delivered that day. I got the dress 5 days EARLIER than they said when I purchased it! I was still skeptical about what it was going to look like when I opened this package! I actually had them remove the sleeves, add cap sleeves with a scalloped edge. I noted the length of sleeve I wanted and its PERFECT. I had them lower the neckline also. The measurements were spot on. I couldn't believe it. I was already looking around for other dresses because I had a bad feeling after reading some reviews but this dress came out EXACTLY how I pictured. (Modest Floral Beach Boho Lace Summer Wedding Dress) I wish I were the size of the model on their website but it still looks great on me with a custom fit! I'm 5'3 143lbs) The lining of the dress has a good weight to it. The lace is exactly as pictured on their site. I have to say, for me ordering a custom dress online, especially a wedding dress, I am so pleased with my order and would purchase from here again. Just take a tape ruler and measure exactly as their site instructs and you're going to have a gorgeous custom dress for the fraction of the price a boutique with alterations would cost.
29. Juli 2025
Antwort von June Bridals
Dear Kimberly,
Wow! Your review truly made our day! 🌸
We're absolutely thrilled that your custom wedding dress turned out to be everything you dreamed of! Hearing that the fit was "SPOT ON" based on your meticulous measurements is the best compliment we could receive – it means our process works! We're so glad the adjustments (no sleeves, cap sleeves with scallops, lowered neckline, perfect sleeve length!) were executed exactly as you envisioned. It's wonderful that the lace and lining met your expectations and that the dress arrived even earlier than promised!
Thank you for trusting us with such an important purchase, especially after initial hesitation.
Enjoy your stunning Modest Floral Beach Boho dress on your special day – you deserve to feel amazing! We'd be honored to create for you again.
Warmly,
Junebridals
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