Jupiter Health Bewertungen 41

TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Jupiter was both swift and efficient. The product was delivered to my doorstep without any concerns. I am currently using the cream, and it appears to be effective.

Bewertet mit 5 von 5 Sternen

Jupiter health has provided me with excellent service over the eight months I have worked with them. They are very professional and follow up on a regular basis to ensure my treatment is going as plan... Mehr ansehen

Bewertet mit 1 von 5 Sternen

“I had a mixed experience with Jupiter Health. On the positive side, the approval process was quick and easy, which was great. However, there was a delay with billing. The issue was on my end—a prob... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Jupiter Health offers a great service. The Pharmacists respond fast and provide very good insight. The doctor assessment was also fast and professional. You can make changes to your order, you can cha... Mehr ansehen

Unternehmensdetails

  1. Medizinische Klinik

Vom Unternehmen geschrieben

Jupiter is an innovative online platform reshaping healthcare access for Canadians. Our mission is to offer convenient access to tailored treatment plans from the comfort of home, addressing both chronic and acute conditions that affect patients' quality of life. By focusing on easily treatable conditions, patients can complete an online assessment specific to their needs. Our healthcare professionals review these assessments and prescribe appropriate treatments. Medication is then delivered to your door for free. We're proud to be the first platform to offer topical prescription treatments for Pain Management, helping more than 25% of Canadians dealing with pain.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

41 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

unbelievably impressed

unbelievably impressed, between signup to delivery at my door was 3 days. every pharmacy wanted $30-$40 for 6 tablets! and I got 90 tablets for $200 shipped. couldn't ask for more.

27. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jupiter health has provided me with excellent service and a cost savings

Jupiter health has provided me with excellent service over the eight months I have worked with them. They are very professional and follow up on a regular basis to ensure my treatment is going as planned. Their automated refill system works flawlessly and delivery time and service is excellent. I also found their pricing was the best in the market.

19. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pricing

More than anything I am happy with thier pricing. The delivery service needs work though. I've had two friends shift to them.

27. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Prescription Delivery Handling Raised Privacy and Safety Concerns

.I recently had a concerning experience with Jupiter Health regarding a prescription delivery.

To be fair, I have otherwise had a positive experience with Jupiter Health. I switched over approximately 4 months ago strictly due to pricing, from another service I had been with for about 3 years and never had any issues with. Since switching, I also had no issues with Jupiter until this incident, and their pricing has been very competitive.

That said, this particular situation was concerning. The package contained my medication and personal health information. It was marked as delivered; however, I did not receive it at my door, and no signature was obtained. It was later found inside a garbage bin at the end of my driveway.

While I understand a third-party courier was involved, my prescription and personal information were provided through Jupiter Health. This raised concerns for me about whether appropriate safeguards and delivery procedures were followed for a shipment of this nature.

To their credit, the pharmacy Jupiter uses has reached out, and has taken this situation seriously as this may be of concern to oversight bodies such as the Information and Privacy Commissioner of Ontario and the Ontario College of Pharmacists.

At a minimum, I would encourage a review of delivery practices and third-party handling of prescription shipments to help ensure patient privacy and safety.

Note:
To date, I have not received any direct communication from JUPITER HEALTH regarding this issue. The only outreach has been from their partner pharmacy, which has acted in good faith to address the situation.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

“I had a mixed experience with Jupiter…


“I had a mixed experience with Jupiter Health. On the positive side, the approval process was quick and easy, which was great. However, there was a delay with billing. The issue was on my end—a problem with my credit card—but even after I updated the info on Saturday morning, I didn’t hear back until Tuesday. Once resolved, they promised same-day delivery, and I expected it by Wednesday afternoon. I waited all afternoon between 4 and 10 p.m., but there were no updates. I even emailed at 10:30, and though I assumed they might be closed, at 11:10, the courier website marked me as unavailable—but I was home all day and checking the lobby frequently. So, overall, while the initial steps were smooth, the delays and lack of updates were really frustrating. Its medication not some Amazon product. you can’t have couriers play games like this.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Update on Customer Service followup

Great service the first year and half, then I was away for a year, came back placed my first order. Previously the courier always texted me whe. They were coming, would met them at the door, they would take a picture of me receiving the package. Great service. Placed an order recently, stayed home all day, no message what time delivery was coming, just got a message it was delivered. Checked the front door nothing, side door , nothing, mail box, nothing. Looked in the porch where sometimes Amazon drops products. Nothing. I message that I didn't receive anything . The courier won't provide any proof of delivery. Get a message that they will look into it, a few days later they send a Pic of my address, with someone else's signature ona sheet? Now my prescription with my info is God knows where ? I thought medication was supposed to be hand delivered? This is totally unacceptable.

BILL

I have been contacted by Cusotner service and after some discussion and Jupiter has corrected the issue and we have put in place safeguards to prevent this from occurring in future. I will continue to use Jupiter based on their fair commitment to customer service. The fact that they wanted details, and shared details about the incident showed me that this wasn't about just sending replacement product, it was about being proactive and fixing the issue at hand. Thank you!

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I have ordered 5 times now and service…

I have ordered 5 times now and service has been great 4 of the 5 times - delivery within days, the only poor experience was one took 7 days...so by comparison it was bad but in reality that is still pretty good. ED meds at half the cost of the pharmacy is really hard to beat.

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I see the treatment I am currently…

I see the treatment I am currently receiving is super great plus the 40 mg of testosterone I take twice a week give me my mojo back. My muscle mass has increased 15% and I’m back scoring touchdown.
I highly recommend the treatment?
G-Man
President of ATMS Canada

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Decided to try it out and within 24 hrs…

Decided to try it out and within 24 hrs got the medication. I never thought it’d be this quick (mind you I’m generally healthy and currently on the medication). All interactions were digital. Will be using them from now on.

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Waste of time and money

Complete waste of time and money, they are laser focus on getting your personal information and your credit card.

20. Jänner 2026
Bewertung ohne vorherige Einladung
Jupiter Health-Logo

Antwort von Jupiter Health

We’re sorry to hear this feedback, though based on your comments, it’s not clear that this reflects an actual experience with Jupiter.

We’re a fully licensed Canadian telehealth provider, and like any legitimate healthcare service, we require standard health information to safely assess patients and, where appropriate, issue prescriptions.

All data is handled securely and used only for medical purposes — never for marketing or any unrelated activity. Our goal is to make accessing treatment more affordable, safe, and convenient, while maintaining the highest standards of care.

If you’ve used our service and encountered any issue, please reach out to support@jupiter.ca
so we can thoroughly review your case.

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