Great service. Delivery was just delayed abit. But happy overall. Prices are competitive as well. Communication was great.
Unternehmen hat geantwortet
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Das sagen Bewerter
After failed local companies we are so happy to have found Just Energy!! I had no knowledge of what I was doing with Inverters and at no point did I feel that. I was informed of each step, su... Mehr ansehen
Unternehmen hat geantwortet
Fast and good service but at that moment in time there was not VAT registered.
Dealt with Henry most of the time. He was open and honest, answered all relevant questions. They were prompt and professional of which the installation went seemless. Trust and believe the "after-sal... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Solarenergieunternehmen
- auch in
- Anbieter von Elektrogeräten
- Elektrotechniker
- Ökostromanbieter
- Solartechnikanbieter
Vom Unternehmen geschrieben
At Just Energy SA, we understand the importance of sustainability and the need for cleaner energy sources. Our team of highly skilled professionals is dedicated to delivering high-quality solar systems that are tailored to meet the unique needs of our customers. We offer a wide range of solar products, including solar panels, inverters, batteries, and monitoring systems, ensuring that our customers have access to the latest and most efficient technologies available in the market.
Kontaktinformationen
30 Liedla Street, Kuilsriver, 7580, Cape Town, Südafrika
- 0211100356
- admin@justenergy.co.za
- justenergy.co.za
4,3
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72 Bewertungen
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Exceeding Expectations: A Five-Star Solar Experience with Just Energy SA
After researching numerous options for solar energy solutions, I decided to go with Just Energy SA for our home's solar panel installation, and I couldn't be happier with the decision. From the get-go, Just Energy SA stood out with their professionalism, expertise, and genuine enthusiasm for renewable energy.
The consultation process was incredibly informative and personalized. Their team took the time to understand our energy needs, provided clear and comprehensive information about the solar options available, and helped us make an informed decision without any pressure. It was refreshing to work with a company that prioritizes education and transparency.
The installation process was seamless and efficient. The technicians arrived on schedule and conducted themselves with utmost professionalism throughout the installation. They were meticulous in their work, ensuring that every panel was perfectly placed and fully optimized for energy production. The site was left spotless after the job was done, which speaks volumes about their respect for our property.
What impressed me the most was Just Energy SA's commitment to customer satisfaction. They went above and beyond to ensure that we were happy with the installation and understood how to monitor our new system. Their after-sales support has been exceptional, with prompt responses to our inquiries and a proactive approach to ensuring our solar system performs at its best.
The results speak for themselves. Our energy bills have plummeted, and it feels great knowing we're contributing to a greener planet. Just Energy SA has not only provided us with a top-notch solar solution but has also delivered peace of mind knowing we chose the right company for such a crucial investment.
I cannot recommend Just Energy SA highly enough. If you're considering solar energy, this is the team you want on your side. They're not just a company; they're partners in your journey toward sustainable living. Thank you, Just Energy SA, for making our solar experience so remarkable!
19. März 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Vann,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Remarkable experience with Just Energy.
I spotted Just Energy's add on Facebook. I was shocked to see the price. I thought that this was a scam but to my surprise it was not. I sent a message on WhatsApp to get the ball rolling. In the background I was doing my research to make sure all was legit and above board. All checked out.
Henry was swift with his replies and the quotation. I was still abit hesitant to pay the large amount for the deposit but in the end pulled the trigger. The next morning I received the reply mail. I few days later I received the equipment and waited till the installation date which I picked. The installation team was very knowledgeable and did I great job.
All in all dealing with Just Energy was a pleasant experience. I personally just want to thank Henry, Dantri and Ruan.
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Stoman,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Baie dankie aan Just Energy SA vir n…
Baie dankie aan Just Energy SA vir n wonderlike diens wat julle gelewer het. Baie vriendelik, werk vinnig en skoon. Ons sal defnetief weer gebruik maak van julle diens in die toekoms.
JULLE IS TOPS!!!
6. März 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Horn,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Thank you Just Energy
Thank you Just Energy. Efficient, professional, friendly service. Highly recommend them to anyone looking for a well priced, high quality system.
29. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Van Harte,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Professional
They were on time, professional and a perfect installation, how it should be done. They do not compromise with the DB box and breakers.
They clean after the installation is done.
I am 100% satisfied
22. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Loubser,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Excellent service and workmanship!
Excellent service and workmanship!! Just Energy did our complete solar systemn at holiday home. We are satisfied and recommend them 100%.
23. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Carsten,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Efficient Inverter and Battery Installation Experience
I recently had the pleasure of working with Just Energy for the installation of an inverter and battery system, and I must say, I'm thoroughly impressed with their service. From the initial correspondence to the completion of the installation, Just Energy demonstrated a high level of professionalism and efficiency.
Firstly, their correspondence was prompt and informative. When I reached out to inquire about their services, they responded swiftly, providing detailed information about the products they offer, pricing options, and the installation process. Their transparency and willingness to answer all my questions put me at ease and helped me make an informed decision.
The installation process itself was seamless. The Just Energy team arrived on time and worked diligently to set up the inverter and battery system. Their technicians were highly skilled and experienced, ensuring that the installation was done correctly and efficiently. They also took the time to explain how the system works and provided tips on its maintenance, which I found extremely helpful.
Overall, my experience with Just Energy was exceptional. Their correspondence was excellent, and the efficiency with which they installed the inverter and battery exceeded my expectations. I highly recommend Just Energy to anyone looking for reliable and professional service for their energy needs.
17. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Long,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Great service and delivery
Very happy with the solution and service received from the team.
17. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Davids,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Friendly Professional Service
I had no idea what product and/or solution will fit my budget and needs, and after an easy explanation, answering my questions and uncertainties, I was in a better position to make a choice. Thank you for your professional and friendly service!
9. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mrs. Claasen,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Happiness all the way !
Comment: I felt comfortable working with them since the first time I made contact , they were extremely professional and capable with a high level of knowledge about the product they sell . I was explained properly what to expect and when the job will be done . The job was completed in a very short time and was done absolutely perfectly . Everything was explained to me by the installer and he assisted me to download and connect to the App on my phone to check and control the system . I will recommend these guys to anybody . All in all it was a fun experience to deal with them and when I need to add to my current system they are the only ones I will trust to do the expansion. (I am an engineer myself on a different market and I know how to judge good work) .
27. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Joubert,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Professional Installation
Good product knowledge of Ruan and Martin. The team have innovative thinking of how to install the system. They performed a thorough check of each plug and light after installation. After care services available after installation.
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Mennel,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
I first made contact with Just Energy…
I first made contact with Just Energy on the 16th January via whatsapp which was responded to quickly and after hours. They immediately told me there available dates for installation. We could choose 1 of the available dates that suit us best, i made a provisional booking.
By this time all contact was via whatsapp and email. When i eventually comfirmed our date and accepted there quote along came the invoice.
Now doubt sets in, do you pay people that you only whatsapp'd and emailed.
Anyway, i read comments on there facebook page and trust pilot. I decided to pay. I made payment and because we bank with the same bank, i got an email instantly to say my hardware(inverter and battery) will delivered the next day.
Next day came and i get an sms to say team has just left to do delivery 45 minutes later they are at my premises with the hardware.
Installation was booked for 31st January, got an sms to say team are on there way at 7.56am. 9.15am they at my premises and immediately start measuring up and at 1.30pm they send me log in details for the monitoring app and the job is complete. Almost instantly i get an email to say thank you for using there services.
What an amazing team, what an amazing experience, effiency and updates are out of this world. Haven't experienced customer service like this in life. Well done and may your business grow from strength to strength.
31. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Hermanus,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Great team! Great product!
Great team, extremely helpful, go out of their way to look after client needs before installation about placement of unit & suggestions and after sales help is also great.
26. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Cleghorn,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Just Energy swapped out the difficult…
Just Energy swapped out the difficult Growatt Inverter with a Luxpower Unit which result in a happy client.
17. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Van Ludlow,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Excellent service
Excellent service, good communciation and updates, good after service support. Good service at a reasonable price. Strongly recommend. Jaco Strand.
5. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Van Der Watt,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Let me start by voicing my hesitation…
Let me start by voicing my hesitation to award the installation to Dantri due to having to part with a huge deposit before anything was delivered to my house. I made the deposit late afternoon and before 10 the next morning my inverter and battery were delivered to my house, and the solar panels were delivered on the day of installation for safekeeping. My booking was done 2 weeks from the date of order and it happened on the days as planned. The backup system was up and running after day 1 and solar after day 2 as planned. Project planning and execution were done as planned and according to the original budget, with no surprises. I can recommend Just Energy for their price, service, and friendliness.
21. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Knoetze,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Highly recommended
Highly recommended! Communication is spot on and the installation team is very helpful and knowledgeable.
1. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Marx,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Just Energy is one of the best in the Business!!
Just Energy is one of the best in the business!! Henri and Dantri will go the extra mile to assist with your needs. Will highly recommend Just Energy for any size of solar installation.
4. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Mr. Swart,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
Best experience in solar installation and service
The communication with the clients (us) was very good from the start. Planning and execution of the installation was great. Very professional and knowledgeable with their products. On time when it came to appointment and very friendly and approachable. Thank you for a great experience!!
8. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Vanessa,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for your recent order and for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
All I can say is WOW..
All I can say is WOW... This is what customer service should be like.
So long story short. I got a fault on my inverter. Contacted my installer he said no problem it's under warranty he will remove and send it in for repairs. After numerous phone calls and updates to my installer to try find out what's the progress is and virtually no feedback. I got involved and finally managed to get it back after almost 2 months. Reinstalled through a different installer, inverter ran 5 days same error.
Literally pulling my hair out at this stage. By some luck I was scrolling fb and saw a post from Just Energy SA. I phoned them and explained my problem the response was so overwhelming positive. "No problem sir, we will look at it for you immediately" (Remember I'm not a client of Just Energy SA) . After a couple a tests they informed me that the inverter unfortunately had to go in for repairs. (Dreading another 2 months of waiting). Just Energy SA informed me where the unit needs to go. The unit was delivered at the repair centre on the 08-01-2024 at approximately 08:30. Received a phone call around 13:00 the same day that the unit has been repaired and ready for collection.
Now that's what I call service. Remember I'm not a Just Energy SA customer and they still helped me regardless.
I recommend any person looking to go the solar route to use Just Energy SA. I'm officially a customer for life now and know that I'm in the best hands.
A big thanks to the Just Energy SA team for the best service I've ever experienced.
8. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Just Energy SA
Dear Martin,
On behalf of the entire team at Just Energy SA, we would like to express our deepest gratitude for taking the time to leave us such a wonderful review. Your kind words and positive feedback mean the world to us.
At Just Energy SA, we strive to provide top-notch service and ensure that our customers receive the best possible experience. Your satisfaction is our utmost priority, and your review is a testament to our commitment.
We are grateful for your trust in our services and for choosing Just Energy SA for your solar needs. Your support not only encourages us to continue delivering excellent service but also helps us to grow and improve. We are truly honored to have you as our valued customer.
Once again, thank you for your glowing review. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Best regards,
Henry
Just Energy SA Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.