J.V. Jewellers & Pawnbrokers Bewertungen 

56
•
TrustScore 2 von 5

2,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Criminals..Very disappointing experience with JV Jewellers. I went in to sell some gold and was offered around £600 less than what I considered a fair price. The staff member I dealt with was also... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Took a half sovereign in offered me £273 for it told her that the other half sovereign I brought in got £320 soon changed her mind Got ripped off last time buying a 9 ct chain way over priced compa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Packaging when opening parcel was a nice experience considering this was a gift as well. My brother loved his bracelet! Thank you!! Arrived on day expected. Only thing I’d suggest working on is the pa... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered a chain last week was charged a fortune for postage for the item to get lost! Lots of waiting no1 seems to be really doing much about it I’ve had every excuse from Royal Mail is closed to th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft

Vom Unternehmen geschrieben

A UK based jewellery business with stores in both Leicester and Dewsbury. Specialising in gold, silver, luxury watches, and more.


Kontaktinformationen

2,0

Mangelhaft

TrustScore 2 von 5

56 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,0

Alle Bewertungen

(56)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Brilliant company a* overall great

Fast delivery even with the Royal Mail strike, packaging well what can I say it was nice and neatly done came with cleaning instructions also very handy. If I could of given a higher rating I would of done very pleased with my purchase and will be getting my daughter the small one to match 100% recommend

26. November 2022
Bewertet mit 5 von 5 Sternen

Packaging when opening parcel was a…

Packaging when opening parcel was a nice experience considering this was a gift as well. My brother loved his bracelet! Thank you!! Arrived on day expected. Only thing I’d suggest working on is the payment process which was awkward but got there in the end. All in all happy customer.

31. August 2022
Bewertet mit 1 von 5 Sternen

LOST & NOT DOING MUCH ABOUT IT

Ordered a chain last week was charged a fortune for postage for the item to get lost! Lots of waiting no1 seems to be really doing much about it I’ve had every excuse from Royal Mail is closed to the shop is to busy! It’s a pawnbroker not a hospital waiting room! I raised this on Thursday and nothing was done on Friday (when Royal Mail is open) so they tried today when they are closed 🤷‍♂️….have been advised that it will be a priority on Monday morning

I asked the member of staff I have been dealing with ( Lindsay ) that I want a solution today her response was and I quote “ when you say you want something done today what is it you actually mean “ at last I thought maybe we are getting somewhere but no I was then advised “ we can’t re send the item or issue a refund until we have spoken to Royal Mail “ why ask what I would like you to do if you have absolutely no intention of doing the obvious I.e resend the item or issue me a refund??? I feel like I’m being made fun of I’m very disappointed with this hole situation

3. September 2022
Bewertung ohne vorherige Einladung
J.V. Jewellers & Pawnbrokers-Logo

Antwort von J.V. Jewellers & Pawnbrokers

We are sorry to hear that you are unhappy with our service.

We can confirm you did contact us Thursday at approx 20.17pm which is out of hours so we were unable to deal with this until Friday when our store was open. On Friday morning we contacted you and asked if you would kindly wait until 2pm to see if it is delivered as all the other orders that were posted at the same time were saying they were out for delivery due to the postal strike royal mail had on the Wednesday. We then said we would look into it further and on Saturday we did try to call Royal mail but due to the shop being so busy when we did get a chance to call it was closed. We fully explained the situation to you and the question was in response to you saying you wanted something doing about it that day and as Royal mail was closed as we had explained we were unsure what it was we could do that day. As the item is showing as already delivered we wouldn't issue a refund or send another item until Royal mail has looked into this for us. We did make this our priority on Monday and once we had spoken to Royal mail fully relayed the information that was given which was that the item had been delivered within range of your address and to check again with neighbours. They also asked for you to call them as they needed some information regarding your property that we couldn't do on your behalf. Once this has been resolved with Royal mail we will work from there, this is a ongoing situation that we will resolve as soon as possible. We have been in business over 30 years and can assure you no one is making fun of the situation.

Bewertet mit 1 von 5 Sternen

Very poor quality for £130

Very poor quality for £130! Fell apart straight away due to some links not been closed properly. A couple of the links have snapped aswell. Will not be buying from here again

29. Juni 2022
J.V. Jewellers & Pawnbrokers-Logo

Antwort von J.V. Jewellers & Pawnbrokers

Hi, we are very sorry to hear that you're not pleased with your order. We've never had an issue with our products falling apart or snapping before. You haven't contacted us about your problem, so if you'd like to message us directly through our website we will sort this out for you. Thanks.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr