The gentleman Ash was attentive, friendly and informative. At no time did we have the pressure salesman appear in his manner. A wonderful choice of vehicles on show. An inviting sales room with all s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
IV never in my life walked into a building felt welcomed from start to finish , excellent service really friendly explained everything in detail . I'm so happy I went here to look for a car and left w... Mehr ansehen
Unternehmen hat geantwortet
I went to JW Autos today with my son as there was a certain car he wanted to look at. From the minute we went in to the time we left the customer service was 10 out of 10. All of the staff and t... Mehr ansehen
Unternehmen hat geantwortet
Do not buy a car from this company! They are the biggest scam on them planet. I was sold a car in October and told that the car had all checks carried out. AA mechanic carried out a service 8 mon... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With a family history in motor vehicle sales across Kent, I grew up surrounded by cars and developed a passion for the industry from an early age. In 2020, I decided to build something of my own — and JW Autos was born. What began with just three cars quickly grew into a thriving business. Within five years, we expanded our stock to over two hundred vehicles and earned a strong reputation for personal service, expert knowledge, and high-quality used cars. Our commitment to excellence has been recognised nationally, winning Newcomer of the Year and UK Independent Dealer of the Year (General Sales – Under 150) at the 2023 MotorTrader Independent Dealer Industry Awards. We specialise in reliable, great-value everyday vehicles, sourced through trusted networks to offer a wide range of popular makes and models. Every car is personally selected and put through a rigorous 147-point inspection at our 22,000 sq. ft. preparation centre, where our team of master technicians, painters, and detailers ensure each vehicle meets our strict Quality Standard. Despite our growth, our values of integrity, transparency, and genuine care remain central to everything we do. Whether it’s your first car or your next one, JW Autos is dedicated to offering a straightforward, friendly, and trustworthy buying experience. Jack Waddell Founder, JW Autos
Our promise to you!
Vom Unternehmen geschrieben
- Trust, transparency and care
- At JW Autos, our promise is simple: to provide every customer with a car-buying experience built on trust, transparency, and care. From the moment you step onto our forecourt, we treat you like family, guiding you through every step with honesty and clarity. Every vehicle we sell is hand-picked and rigorously inspected to meet our strict Quality Standard. With a comprehensive 147-point check at our state-of-the-art preparation centre, we ensure your car is safe, reliable, and ready for the road. Our team of expert technicians, detailers, and specialists take pride in preparing every vehicle to the highest standards, so you can drive away with complete confidence. We promise no hidden surprises, no pushy sales tactics—just straightforward, professional advice tailored to your needs. Whether it’s your first car or your next upgrade, our goal is to make the process simple, enjoyable, and stress-free. At JW Autos, your satisfaction isn’t just our priority—it’s our promise.
Our Service
Same Day Drive Away!
Here at JW Autos, you can enjoy your new vehicle immediately, as all of our stock is ready for you to view, choose, and drive away without delay.
Kontaktinformationen
J W Autos, Unit 1, Ballard Business Park, Cuxton Road, ME2 2NY, Rochester, Vereinigtes Königreich
- 01634540990
- sales@jw-autos.co.uk
- jw-autos.co.uk
4,4
Hervorragend
362 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 68 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I bought the car I wanted …
From the moment I walked through the door I felt welcome. All the staff were friendly and helpful. I explained what car I was interested in and never felt pressured into buying it. Thank you for making it a happy experience.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
New car
I went along to look at a car I had seen online. I didn't know if I would be buying or not but the service I received made me feel in safe hands so I purchased the car, and from start to finish the experience went smoothly Sunny and Lilly were professional and easy to deal with. I would recommend this company.
1. November 2025
Antwort von JW Autos
Thank you for taking the time to leave us a review! We're happy to hear Sunny and Lilly made your experience smooth, your kind words will be passed on!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Grate service from start to finish…
Grate service from start to finish would highly recommend a family and friends
1. November 2025
Antwort von JW Autos
Thank you for taking the time to leave us a review! We're happy to hear that we made your experience smooth, your kind words will be passed on to the team!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Friendly service treated with respect.
24. Oktober 2025
Antwort von JW Autos
Thank you for taking the time to leave us a review! We’re happy to hear you had a positive experience with us, and we hope you’re loving your new vehicle!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks
JW Autos
She is so friendly and kind.Thank you…
She is so friendly and kind.Thank you for your help .
31. Oktober 2025
Antwort von JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Antwort von JW Autos
Thank you for taking the time to leave us a review! We're happy to hear Ash made your experience smooth, your kind words will be passed on!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Krystal explained everything with good…
Krystal explained everything with good pace and excellent communication skills.
All arrangement was super, quick and tailored
28. Oktober 2025
Antwort von JW Autos
Thank you for taking the time to leave us a review! We’re happy to hear you had a positive experience with Krystal, and we hope you’re loving your new vehicle!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks
JW Autos
No Care For Customers
Awful service regarding complaints handling and complying with legislation.
Had nothing but trouble with my vehicle since day 1 and have been attempting to return the vehicle since within 30 days of purchase back in February
Since going down this route Inese i have been ignored, fobbed off and outright disrespected.
I have never witnessed a more shameful service as someones who id regulated by the FCA
When i spoke to Inese asking to speak to the owner as i didn’t think she was dealing with the complaint fairly or promptly she replied “lifes not fair”
Could you imagine receiving this response from a regulated company and senior manager.
Spend your time and money elsewhere as if your car has a problem, god help you.
Will be pursuing legal action against JW autos
Full review on google reviews
29. Oktober 2025
Bewertung ohne vorherige Einladung
Service from start to finish was very…
Service from start to finish was very accommodating and friendly, was very helpful and friendly and gave multiple options and avenues to go down and made sure that I was happy with every step , walked away with a new car and very informative and relaxed.
Best dealership have been too and will always revisit
26. Oktober 2025
Antwort von JW Autos
We’re glad to hear that we could help you find the right vehicle - thank you for supporting our business!
Congratulations on your new car - if you ever have any questions, do not hesitate to get in contact we’re happy to help.
All the best
JW Autos
Lovely experience
Purchased a car recently from JW autos and the process was great. Super accommodating, they picked me up from the station as well!
In particular Crystal was amazing, helpful over the phone, kept me informed, and really friendly.
Definitely a dealership to recommend
26. Oktober 2025
Antwort von JW Autos
Thank you for taking the time to leave us a review! We’re happy to hear you had a positive experience with Krystal, and we hope you’re loving your new vehicle!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Very helpful service from all staff
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Very helpful
Very helpful, explained all paperwork, felt comfortable, gave me the chance to think about my puchase
24. Oktober 2025
Antwort von JW Autos
Thank you for your kind words! We're so glad to hear you had a smooth experience and that you’re happy with your new car. It’s great to know that everything went so well!.
If you ever need any further assistance, don’t hesitate to reach out, we’re always here to help!
Many Thanks,
JW Autos
Excellent service with jw autos
Excellent service with jw autos
Pleasure doing business with them.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Friendly staff
Friendly staff looking to get you the right car at an affordable price without pressuring you to go for anything in particular
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von JW Autos
Thank you for your kind words! We're so glad to hear you had a smooth experience and that you’re happy with your new car. It’s great to know that everything went so well!.
If you ever need any further assistance, don’t hesitate to reach out, we’re always here to help!
Many Thanks,
JW Autos
Great service
Great service. Really nice people. Responded all my questions and did not push any product.
23. Oktober 2025
Antwort von JW Autos
We’re glad to hear that we could help you find the right vehicle - thank you for supporting our business!
Congratulations on your new car - if you ever have any questions, do not hesitate to get in contact we’re happy to help.
All the best
JW Autos
Great selection of cars at sensible prices
Great selection of cars at sensible prices, very helpful and knowledgeable sales executives. I would definitely be back in the future (when my wife needs a new car - I’m very happy with mine now!)
22. Oktober 2025
Antwort von JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Antwort von JW Autos
Thank you for your kind words! We're so glad to hear you had a smooth experience and that you’re happy with your new car. It’s great to know that everything went so well!.
If you ever need any further assistance, don’t hesitate to reach out, we’re always here to help!
Many Thanks,
JW Autos
JW Autos were really helpful when I…
JW Autos were really helpful when I needed to find a new car that met the needs of my family. Outstanding service from start to finish. Would definitely recommend.
13. Oktober 2025
Antwort von JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Good customer service
Good customer service
Everyone that attended to us have good customer service
11. Oktober 2025
Antwort von JW Autos
Thank you for your kind words! We're so glad to hear you had a smooth experience and that you’re happy with your new car. It’s great to know that everything went so well!.
If you ever need any further assistance, don’t hesitate to reach out, we’re always here to help!
Many Thanks,
JW Autos
The team have been brilliant and would…
The team have been brilliant and would really recommend this company no pressure selling lovely people
19. Oktober 2025
Antwort von JW Autos
Thank you for taking the time in sharing your experience with us - it's great to hear that you had a positive visit to our showroom.
We hope you're loving the new vehicle! If you need any assistance, please don't hesitate to reach out.
Many Thanks,
JW Autos
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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