kaegreel.com Bewertungen 180

TrustScore 1.5 von 5

1,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

One of the worst companies I have ever dealt with. Shoes are average quality, do not fit standard sizing and returning the product is more expensive than the shoes original cost and extremely complica... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I suffer from neuropathy due to diabetes, and these Kaegreel shoes have been a godsend. No more cramping, burning, or pain while walking. Honestly, these are the best shoes I’ve ever purchased for my... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I eventually fell for their persistent convincing ads offering substantial discounts. I bought 3 pairs. The quality and comfort of all the shoes were questionable and disappointing. They masterly conc... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I disputed through Discover card and won. Refer to the shoes as junk plastic like material and that they are using "Deceptive Practices". There is no way to know that the junk shoes need to be returne... Mehr ansehen

Unternehmensdetails

  1. Schuhgeschäft
  2. Aktivbekleidungsgeschäft
  3. Bekleidungsgeschäft
  4. Schuhfabrik

Vom Unternehmen geschrieben

Kaegreel | Redefining Comfort with Every Step About Kaegreel At Kaegreel, we believe that true mobility starts from the ground up. We are a dedicated functional footwear brand specializing in innovative barefoot shoes and ergonomic designs tailored for the needs of older adults, travelers, and those seeking relief from chronic foot pain. Our mission is simple: to provide high-quality, wide-toe-box footwear that mimics the natural movement of the foot while providing the stability and protection needed for real-world adventures—from city cobblestones to rainy trails. Why Choose Us? Targeted Support: Designed specifically for the 45-65+ demographic, focusing on stability, sensory ground-feel, and ease of wear. Pain Relief: Engineered to help alleviate discomfort from conditions like bunions, plantar fasciitis, and balance-related challenges. Direct-to-Consumer Value: By operating as an independent brand, we deliver professional-grade craftsmanship at a fair, accessible price. Dedicated Advocacy: Our support team, including favorites like Tina, is committed to ensuring every customer finds their "perfect fit" through personalized service and flexible solutions. Our Commitment to You We understand that international shopping requires trust. At Kaegreel, we don't just sell shoes; we stand behind them. Whether it’s navigating a sizing question or resolving a shipping "oops," our team is empowered to provide graceful, swift, and fair resolutions. Experience the Kaegreel difference today—where innovative foot health meets timeless style. Quick Links Explore Our Collection: [www.kaegreel.com] Sizing Guide & Support: service@kaegreel.com Our Story: https://kaegreel.com/pages/about-kaegreel-com


Kontaktinformationen

1,6

Ungenügend

TrustScore 1.5 von 5

180 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 24 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Bewertet mit 1 von 5 Sternen

One of the worst companies I have ever…

One of the worst companies I have ever dealt with. Shoes are average quality, do not fit standard sizing and returning the product is more expensive than the shoes original cost and extremely complicated. Although their policies give a US address, they tell you when you contact them they will not accept deliveries. Nice

9. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disputed the Discover card purchase and won.

I disputed through Discover card and won. Refer to the shoes as junk plastic like material and that they are using "Deceptive Practices". There is no way to know that the junk shoes need to be returned to China until you request to return them. Deceptively illegal in the USA. Good luck!

17. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Persistent misleading ads…offering preceived discounts for low quality disappointing Chinese cheapies!

I eventually fell for their persistent convincing ads offering substantial discounts. I bought 3 pairs. The quality and comfort of all the shoes were questionable and disappointing. They masterly concelead that they are merely a online platform selling cheap "made in China" shoes. Shipping was like pulling teeth, painfull and slow, it took more than six weeks, by an unknown operation from Guangdong, China. I did at last receive my shoes. I was also preturbed to be lured into an import & export duty avoidance scheme. They listed the selling price on the shipping documents at an average of 1$(USD) per pair of shoes while in real terms Kaegreel charged me as their customer a whopping 50$(USD) on average! Just do not buy from Kaegreel.

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not purchase these shoes

Do not purchase these shoes. They're so tight you can't hardly get them on, then really hard to get off. There sizes are so far off, it's not worth the hassle. They make you pay for returning the shoes if you have an issue, no matter if it's their problem. I've never experienced a shoe so damn tight, and scary to get off. This company needs to be shut down for selling Chinese sizes to American people. Disgusting. So, now it's going to cost me to return them. Bullshit. CROOKED KAEGREEL SHOES.
I'm going to report this matter to the Attorney Generals office to make sure it is dealt with at a larger scale. Either replace my boots at no charge, or pay the consequences. I'm not going away due to spending a lot of money here.

30. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I SHOULD'VE CHECKED REVIEWS

They didn't ship when promised, sent package conveniently the day after I canceled the order and had reported a charge dispute to my bank. My request for a return shipping label was initially ignored, then in violation of consumer laws company responded that I would be reported for fraud if I didn't return unwanted items to China at my own expense.
(Items sent were poorly and cheaply made, very small, and ended up thrown out.)

3. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered two pair of shoes and neither…

Ordered two pair of shoes and neither one fit. I also ordered a cell phone purse and ironically it was to small for my phone. The real issue is the do not offer a way to return the products, and offer a $7.00 offer to keep the shoes. Ridiculous! Do not do business with this company!!

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would give a minus score if possible

I would give a minus score if possible. They sent me a defective pair of shoes. When I contacted them & sent pictures of the defect, they sent back a canned response. I sent at least 10 emails requesting a REAL person contact me. So far no one has responded. This is the WORST company. Do not buy from them.

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It's a scam. They make it impossible to get an exchange or a refund. they expect you to return the shoes to China at your own expenses

after waiting for almost a month Ireceived a pair of shoes that I could barely get my foot in because their size 43 is more like a 42 an it hurt my feet. they expct you to pay for return shipping and custom after you already paid $19.99 in shipping to get a $42. pair of shoes. I'll never order stuff from China directly.

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Buyer beware, they aren't honest

I ordered the wrong size and tried to return them for the right size. But typical of Chinese companies they tried to keep me from returning them and offered me a $7 refund on $42 shoes and a 30% discount on a new pair. That doesn't help me. The return address is in China. The shoes were shipped from Rancho Cucamonga, Ca.
Nice, courteous, but get out of honoring their own policies.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Fake 5 star Trustpilot logo on Kaegreel website

Purchased shoes listed at $145, discounted to $50. Described as Handmade Velcro Suede, there is no Velcro. The upper feels like thin suede. Description has the line, 🇺🇸 - verified company, but product was shipped from China. Shoes feel like they should cost $20 to $30.

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't Purchase Anything from Kaegreel

There is nothing constructive I can write about Kaegreel. I purchased a pair of shoes that were supposed to be size 11. When they arrived weeks later, they were several sizes too small. When I wrote the company inquiring about how to return them for a refund, the company sent back two options: 1) Return them for a refund, but the price of returning them was my responsibility and the cost of shipping them internationally was perhaps higher than what I paid for them; and 2) They would give me $4.00 and take 20% off my next order. Fool me once, shame on you. Fool me twice, shame on me. I wrote back that I choose option 3: throw the shoes in the trash and write what happened on any outlet I can identify. Do not buy anything from this company!

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I requested a refund for product that…

I requested a refund for product that didn't work for me. Customer Service emailed that refund can be expensive since I pay return postage and that might be international. Nothing upon ordering gave any indication this was from overseas. Still wanted refund after they emailed other options. Been quite a few days since request with no reply and a product I can't use.

23. März 2026
Bewertung ohne vorherige Einladung
kaegreel.com-Logo

Antwort von kaegreel.com

Dear Marie Barber,

We sincerely apologize for the delay and any transparency concerns. This is not the experience we want for you.

We have escalated your case to our Senior Management Team for an immediate review.

Please check your inbox (including Spam) for a priority email from us titled "URGENT RESOLUTION" or contact us directly at service@kaegreel.com with your Order Number. We will resolve this within 24 hours.

Best regards,

The Kaegreel Executive Team

Bewertet mit 1 von 5 Sternen

I can not even get my foot in them!!!

I can not even get my foot in the opening of the shoe! The size is correct. I finally got some one to help pull up the shoe so I could get my foot into the small opening. I had to contort my foot at an awkward angle to force it on. There is no way I can wear them with any type of socks, as too snug... it is a shame, I can't wear them, as I like the look.I guess I should not waste my time trying to return them for either my money back or a size larger to accommodate socks. I shoukd have googled them and seen the negative reviews.
Sincerely, jws

20. März 2026
Bewertung ohne vorherige Einladung
kaegreel.com-Logo

Antwort von kaegreel.com

Dear JWS,

We are truly sorry that the opening of the shoe didn't provide the easy-entry experience we strive for. We understand your frustration and don't want you to feel like your time is being wasted.

Please do not worry about a complex return. We have several flexible options for fit issues.

Our Senior Support Team has been notified of your case. Please check your email for a message from us titled "Priority Support: Order [Order Number]" so we can make this right for you immediately.

Best regards,

The Kaegreel Management Team

Bewertet mit 1 von 5 Sternen

Shoes were not as described

Shoes were not as described. Sizes were not US. Return policy is nonexistent in reality. Must return to China at significant expense. I have to agree with most respondents that Kaegreel is a scam. Buyer Beware

19. März 2026
Bewertung ohne vorherige Einladung
kaegreel.com-Logo

Antwort von kaegreel.com

Dear Nancy Parsons,

We are truly sorry for the sizing frustration and any misunderstanding regarding our return process. Kaegreel is a legitimate brand, and we stand by our products.

To save you the expense of international shipping, we offer flexible local solutions, including direct replacements or partial refunds, so you aren't penalized.

Please check your inbox for an email from our Senior Support Team titled "Priority Resolution" or contact us at service@kaegreel.com with your Order Number. We will make this right immediately.

Best regards,

The Kaegreel Management Team

Bewertet mit 1 von 5 Sternen

Not only did they send wrong size and…

Not only did they send wrong size and color . Kaegreel is a scam as told by better business bureau. They want me to pay international shipping fees to return item. This will be disputed . Company is terrible. Don't buy shoes boots ir anything from them

11. März 2026
Bewertung ohne vorherige Einladung
kaegreel.com-Logo

Antwort von kaegreel.com

Dear Gail mishelow,

We sincerely apologize for the error in size and color.

Please check your inbox (and Spam) for a priority email from us titled "URGENT RESOLUTION" or contact service@kaegreel.com with your Order Number so we can resolve this today.

Best regards,

The Kaegreel Management Team

Bewertet mit 1 von 5 Sternen

The merchandise looks good, but...

We ordered some boots and slippers the first week in February. The company charged the credit card immediately. There has been no word about the delivery of the items and it is now 2/23. I would be wary.

23. Februar 2026
Bewertung ohne vorherige Einladung
kaegreel.com-Logo

Antwort von kaegreel.com

Dear James Hobbs,

We sincerely apologize for the silence and any concern. We are a legitimate brand and assure you that your order is in transit. International shipping can occasionally experience tracking gaps before reaching your local carrier.

We will resolve this within 24 hours. Please check your email for a message from our Logistics Support Team titled "Priority Update: Order Status" or contact service@kaegreel.com with your Order Number.

If a package is confirmed lost, we offer a 100% full refund or free reshipment. Best regards,

The Kaegreel Fulfillment Team

Bewertet mit 1 von 5 Sternen

We never received our order

We never received our order. Tracking shows out for delivery since December 7th. It is now February! We have requested a full refund multiple times and are giving the run around . Do not buy from this company

23. Februar 2026
Bewertung ohne vorherige Einladung
kaegreel.com-Logo

Antwort von kaegreel.com

Dear Vicki Dorr,

We sincerely apologize for the delay and the clear breakdown in our communication. This is not our standard of service. If a package is lost in transit for this long, you are entitled to a full refund immediately.

We have escalated your case to our Executive Resolutions Team. Please check your inbox for an email from us titled "URGENT: Full Refund Processed" or contact service@kaegreel.com with your Order Number so we can finalize this within 24 hours.

Best regards,

The Kaegreel Management Team

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