I ordered four items and charged for them. However, there was no confirmation of my order, and when I called, the phone call went to PayPal, to which the computer talked and told me to dispute. Amazin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I realized that I had ordered the wrong HDMI to VHA adapter when I got it. So, I immediately sent an email to Kanex's technical support department. I got an automated response stating that I'd be cont... Mehr ansehen
The products are good, which is the most important aspect. Ordering was more difficult than expected because of problems of using American Express. I ordered 4 items but received only 3 in a box with... Mehr ansehen
I want to start out saying that I would normally not take the time out of my day to write a negative review however, I feel I need to warn the rest of the community regarding Kanex's lack of suppo... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Kanex is the leading provider of Accessories for Apple iPad, iPhone, MacBook & more. Shop our award winning Accessories for Apple on our site.
Kontaktinformationen
Pioneer Street 1405, 92821, Brea, Vereinigte Staaten
- support@kanex.com
- kanex.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Just what I need as always.
I love this company for so many reasons. The latest item I bought was their watch/phone charger and I love it.
They are creative, innovative and they think like we think. As a result they come up woh great solutions for the Apple products I love.
Great Keyboard
Really great keyboard. The ability to connect this keyboard to 4 different devices is fantastic. Fits nice, slim and seek in my space. Would recommend.
Kanex did an amazing job of providing a …
Kanex did an amazing job of providing a keyboard that filled in a gap in Apple's keyboard lineup... It is aesthetically pleasing, it's wireless, has a low profile, it's rechargeable via USB, it easily allows a single keyboard for up to 4 devices, and best of all it has a numeric keypad and integrates seamlessly with Apple's OS and Microsoft apps. I also find the white letters on the black keys much easier to see (especially if I'm leaning back) than the grey letters on white keys on Apple's newest keyboards--what was Apple thinking?!--and it's more affordable.
I would have given it 5 stars, but there are 2 areas where it could be better. The keyboard has a plastic feel and sound and just doesn't feel as good as my prior Apple (wired) keyboard--but, I'm not sure Apple's new keyboards feel right either. Also, every now and then, the keyboard either disconnects or goes to sleep--so, if I start typing, it might miss the first letter or two, usually when I'm trying to enter the password to log in. Obviously, the pros outweigh the cons; but, feel and connectivity are important.
The store/site is great
The store/site is great. Some of its products do not. Last time I purchased an item I had to discard it after it did not work on my samsung cell phone. waste of money! Overall Good.
I'm very pleased with this keyboard
I'm very pleased with this keyboard. It works just as smoothly as advertised. I would buy it again in a heartbeat.
Order took too long to process
Order took too long to process. no notification of order status/arrival.
Excellent product.
Excellent products
Excellent products, great prices, prompt shipping! Kanex rocks!
I'll never be ordering from or recommending Kanex to anyone for anything.
I ordered that hundred dollar aluminum wireless Bluetooth keyboard for mac. I was SO EXCITED to get it. I'm a web developer and graphic designer, so I type for hours a day between multiple devices. Upon receiving it, I tested it out for about an hour. I was really unsatisfied with the quality of the keyboard, and so the same day, I emailed customer service to ask for the address so I could return it. I heard back a week or so later with all kinds of questions about why I was returning it, which I thought I had made that clear in my first message. I finally heard back another week later with the return instructions. Most companies will give you a return label for shipping. I could accept that Kane's did not. So I paid the $15 shipping and shipped it out the same day as I received that last message. A week and a half went by with no word. I messaged customer service again, and they said they had received it and would be putting in the refund of $79.99 within a couple days explaining at the last minute that "there may or may not be a 20% restocking fee". I handled everything promptly and met all the conditions of the 30-day money-back guarantee. So I messaged them back explaining my problem with that. I never heard back. Over another week later, $79.99 refunded to my account. I sent another message inquiring as to why $79.99 and not $100.00 because I met all the terms of the money-back guarantee, the product was in perfect condition and in its original packaging, and Kanex didn't even have to pay the return shipping. I never heard back until I just got this email requesting a rating. REALLY?! I don't care so much about getting $35 back, but it's the principal of the matter. You "guarantee" that I'll get my money back if I'm unsatisfied with the product and return it proactively, yet here I am, out 35 bucks and plenty of time wasted. I was actually concerned that due to Kanex's slow response times, I wouldn't make the 30-day cutoff, which I almost wonder if it was intentional or not. Should've just gone with the full-size Apple keyboard from the start.
Poor Support
Poor Support
Initial order had to be followed up, despite taking money via paypal the order was not dispatched until I followed up. Apparently, there was a computer system malfunction but checks could have been done with paypal when this was identified. when it finally arrived the keyboard is running through a set of batteries every two weeks and when queried no response from support despite acknowledgment of the initial query.
I will not be purchasing any more Kanex products due to the poor interaction and support.
The best mac keyboard EVER !!
I had a small issue with one of their products, and I have to say their customer service is the BEST I have experienced in years.
As far as the Kanex multi-connect keyboard? Amazing keyboard... use it to control my IPAD, Desktop and phone with one push of the button. The scissor action is great too.
Great company to deal with
Great company to deal with, product is okay
Great product and a reasonable price.
Purchased two DuraFlex …
Purchased two DuraFlex cables....Another great product.
The screen cover would not fit with any …
The screen cover would not fit with any cases that I tried and eventually lost its adherence qualities. I am unable to use it and do not recommend the product whatsoever.
Poor Customer Service
I realized that I had ordered the wrong HDMI to VHA adapter when I got it. So, I immediately sent an email to Kanex's technical support department. I got an automated response stating that I'd be contacted in 48 hrs. I patiently waited 48 hrs, but I did not get any response whatsoever. Consequently, I emailed customer service. Again, I got an automated reply stating that I'd be contacted in 24 hours, but it never happened. I finally called and got a positive response, but after that phone call, it took me three days before I was able to speak with the operator, who was a tremendous help.
Amazingly fast shipping and so much more!
Amazingly fast shipping, wonderfully perfect product and the packaging was elegant and clean looking. I was so impressed! And the price, I know it was a sale price direct from the company, but wow, I got three screen protectors, the same if not better quality than zagg, and they, with the shipping, were cheaper than one regualrly priced zagg screen cover. I really wish I found Kanex first.
very good product :)
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