Absolute SCAM!! No correspondence at all. Ordered 4 months ago, Ripped everyone off and took the money. I have emailed countless amounts of times, through social media too and I’ve had nothing. To say... Mehr ansehen
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Das sagen Bewerter
I spend at least 10 hours a day looking at screens, I work in an office environment, have an active IG account, co-host on another IG page and enjoy some Netflix during down time. The Kanturo anti blu... Mehr ansehen
I've purchased 2 blue light eyeglasses, one for me and one for my brother because we both needed it as we use gadget most of the time, especially during our online classes and i must say that these ar... Mehr ansehen
Having purchased for here before and loving them, I purchased again. And like many others I didn’t receive any communication other than my confirmation email and them saying it’ll be delivered in abou... Mehr ansehen
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Protect Your Eyes From Blue Light Glasses
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Das haben sich andere Leute angesehen
Superb purchase, and so cheap!
I was really unsure if they’d work, because they were so cheap. But they make a considerable difference to how tense my forehead and eyes feel when I’m doing laptop work, and even when I’m studying using white paper!
18. September 2020
Bewertung ohne vorherige Einladung
Affordable and fit really well
Affordable and fit really well, a lot of options too!
18. September 2020
Bewertung ohne vorherige Einladung
Cheap material
Cheap material, feels awful. Very cheap plastic smell and feel to it, so disappointed.
17. September 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Nikita
It's Giulia from Kanturo.
I'm sorry to hear about your experience you had with us so far. We appreciate your time to send us feedback as we are working to improve our products and services.
If you have any requests or doubts in regards to your order, or if you would like to return it, feel free to contact our support team for further assistance at support@kanturo.com.
Kind regards
Giulia
Love them
Love them ! Great for studying and screen time . No more headaches and surely will be able to sleep well. Great brand fab frames !
16. September 2020
Bewertung ohne vorherige Einladung
Love my blue light glasses and was…
Love my blue light glasses and was really impressed with the customer service I received. Would definitely recommend this product and company!
15. September 2020
Bewertung ohne vorherige Einladung
CHEAP
Cheap. I should’ve read the comments first. I’ve seen the comments on here they’re absolutely true, please don’t bother wasting your automatic emails on this comment.
12. September 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Hailey,
Giulia here from Kanturo.
I'm sorry for the experience you had with us so far. We appreciate your time to send us your feedback as we will keep working to improve our products and services.
If you have any requests or doubts in regards to your order, feel free to contact our support team for further assistance at support@kanturo.com.
Kind regards
Giulia
Purchased glasses back at the start of…
Purchased glasses back at the start of June. We’re a few delays, as to be expected with COVID-19. Never received glasses, as they “couldn’t be delivered, returned to sender”, yet did not even enter my state. Emailed customer service and they sent out another pair. Same thing happened with the courier. I therefore emailed back and let them know what had happened and asked for a refund as a couple of months had gone by without receiving my purchased glasses and I no longer required them, and paid a reasonable amount for them. Was denied a refund and was told that they could send another pair out. I understand that the delivery issue was a courier problem, but I believe that I am entitled to a refund as I never received the item I paid for. I no longer require the glasses.
12. September 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Shelby,
This is Giulia, from Kanturo.
Thanks for taking the time to write us your feedback. I apologize for the inconvenience and delay with your order, I totally understand your concern.
I have refunded your order as per your request and you should get a notification about that shortly.
Please note we are actively working to improve our products and services and highly appreciate your review.
Let me know if there is anything else we can assist with.
Kind regards
Giulia
My order has said ordered placed for…
My order has said ordered placed for almost two weeks. I’ve ordered other things from further away and they have been here! Honestly disappointed.
9. September 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Angel,
Giulia here from Kanturo.
I apologize for the delay you have been experiencing to ship your order. Unfortunately, as per the notice we have been sending our customers through email, we had to move our fulfillment center elsewhere due to a covid outbreak in the area. We restarted shipping orders this week and we are slowly processing them as the logistics team is still setting up their processes in the new place.
I assure you that your order will be shipped once they get to it. However, if you do not wish to wait, we will certainly understand and I can cancel the order for you.
Let me know what works best for you.
Thanks for understanding
Giulia
What a JOKE
This company is pathetic. They’re even getting their own people to comment on here with good reviews haha what a joke lol stop being so obvious Kanturo we know it’s you reviewing “good reviews”
Do not buy from this company, the blue light doesn’t reflect at all “30% reflecting off blue light” SHUT UP. If you’re improving your glasses and sending automatic stupid comments then don’t sell s*** ones AT ALL. Better to shut your company down bin all your glasses then come back and sell real quality glasses. You should label glasses before selling it “these DO NOT reflect blue light at all, they’re cheap plastic lenses for show only” try captioning that before customers waste their time on your company. Fed up with your bull.s responses.
DO NOT BUY AT ALL
5. September 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Jazza
It's Giulia, from Kanturo.
I'm very sorry how you feel about the experience so far. Kindly note that we do not leave reviews on Trustpilot, all reviews from 5 star reviews to 1 star reviews are from customers. The review process requires a personal e-mail/account to post as well as a unique IP address.
Please be advised that all of our glasses are previously tested before shipping and they do protect 30% of the blue light as per our website. You may do the test with the laser yourself if you like.
If the glasses do not work for you - in terms of headaches - maybe the source of this issue is something else. And if so, you may return the glasses to us for a full refund.
We are currently working to improve our glasses quality as well as adding new features and models to our website as we grow.
If you need any support in terms of returns/refund, please email our team at support@kanturo.com. We will be happy to assist.
Kind regards
Giulia
They’re lucky enough to give them 1…
They’re lucky enough to give them 1 star. Terrible customer service. I ordered mine for like 18 days ago but i just found out that they haven't send my order. I emailed them already but they will reply an automated copy paste reply. Totally rubbish company dont buy from them. And still dont get my refund.
4. September 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Paul
Giulia here, from Kanturo.
I'm sorry for the experience you had so far. Unfortunately, due to a new covid19 outbreak around the region of our fulfillment center, they have shut down everything for people's safety. We have sent out an email to all customers that placed orders with us about this situation. I'm sorry you did not get it. Meanwhile we have moved warehouses and we just restarted shipping the orders.
It can take some time for all of them to be shipped, but you can certainly keep your order as it will be fulfilled as our team is working very hard to ship the orders as fast as possible. However, if you do not wish to wait, I can cancel it for you, just kindly let me know your order number.
Thank you
Giulia
Kanturo glasses have literally changed…
Kanturo glasses have literally changed my life!
I have blue light filter ones for work and sunglasses for play! I always get compliments when I wear them as they are so stylish :-)
4. September 2020
Bewertung ohne vorherige Einladung
Do not buy from them!
I ordered two glasses and I received a confirmation e-mail that the order went through. Three weeks have passed and my order still has not been sent. I sent the company two e-mails, direct messages on Instagram and commented on their Instagram post about my order.
No answer to any of my messages and noticed that they deleted my comment which had multiple comments from other people complaining as well.
Absolutely horrible company, would not recommend anyone to make a purchase from them.
3. September 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Osman
Giulia here, from Kanturo.
I'm sorry for the delay experience and I apologize for this inconvenience in advance, I'm not sure if you got our last email notice after placing your order.
Unfortunately, due to a new covid19 outbreak around the region of our fulfillment center, the activities have been suspended. Meanwhile we have moved warehouses and we just restarted shipping the orders.
You can certainly keep your order as it will be fulfilled as our team is working very hard to ship the orders as fast as possible. However, if you do not wish to wait, I can cancel it for you, just kindly let me know your order number.
Let me know what works best for you.
Kind regards
Giulia
Very disappointed. I have just received my anti blue light…
I have just received my anti blue light glasses from Kanturo. The lens are scratched and appear to be just plastic lens and not appear to reflect blue light at all. Very disappointed in the quality and packaging of this product and would not recommend.
I see from reviews that a standard email is sent saying there are better products coming thus acknowledging their product needs improvement. However what about the customers who have bought defective products from this company? I see no reference to refund?
29. August 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Susan
Giulia here from Kanturo.
I'm sorry for your experience so far. We do have policies about damaged items, all you have to do is contact our support team at support@kanturo.com. They will be happy to assist you throughout the process. Or you can just edit your review and let me know your order number.
As a growing company we are always working to improve our services and products, so we thank you for your feedback in regards to this issue.
Let us know if there is anything we can do for you.
Kind regards
Giulia
Horrible service
Horrible service, I have ordered a month ago but the item isn't dispatcef yet. I contacted through emails, Instagram and what not and have no response. And now seeing other reviews for the quality of glasses I wonder I don't even want the product I just want the money back.
Order #91640
27. August 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Priya
Giulia here, from Kanturo.
I apologize for the inconvenience with your order. We have sent emails to all our customers about the issue we had in the 2 past weeks of August. A new outbreak of covid19 was reported in the city surroundings of our fulfillment center. Therefore, they shut down everything for people's safety. We are starting to ship all pending orders next Monday as we have moved.
However, I did as per your request and cancelled the order. You should receive an email about the refund shortly. I'm sorry for the experience.
Let me know if there is anything else I can assist.
Giulia
BAD BAD BAD
Probably the first company that made easy money from me.
Never again am I ever buying from here, shocking product. Cheap ordinary plastic lenses. It doesn’t work at all.
I find it fascinating how these people lured me in with their commercials. Good way to trick people well done 👍
25. August 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Sarah
Giulia here from Kanturo.
I'm sorry to hear about your experience with us so far. We are about to launch a new collection with higher quality frames and lenses, faster shipping and service. As a growing company we really appreciate your feedback, we are looking to offer the best experience and product to our customers.
Also, kindly note that the glasses may only work if you really suffer from the problems
they are made to solve.
You can contact us at our support@kanturo.com if you need further assistance.
Giulia
Scam
Advertising is very smart, it made me believe these glasses were actually the real deal.
Long story short, PLEASE DO NOT BUY. Very cheap quality and I feel no difference wearing them. They’re plastics lenses with scratches on them and you’re better off going to a $2 shop. Kanturo needs to stop with false advertisement and start telling customers the truth.
I’ve also had three friends telling me the same thing when their glasses arrived a few days ago, they just binned it.
25. August 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Brooklyn
Giulia here from Kanturo.
I'm sorry for the experience you had and highly appreciate your feedback. We are currently working on a new collection with higher quality frames and lenses and faster service overall.
As a growing company we are looking to offer the best experience and product to our customers.
But, kindly note that the glasses may only work if you really suffer from the problems
they are made to solve.
Feel free to contact us at our support@kanturo.com if you need anything else.
Giulia
Horrible quality
Horrible quality, does not reflect the blue light at all. This company is a fraud and should be reported to the police. Frames are budget and lenses are plastic. Please consider buying elsewhere. I’m so disappointed because I paid over 50nz. People commenting good post about them is probably their own company.
I will never buy from here again. Fake
25. August 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Max
I apologize for the experience you had and appreciate your feedback. We are currently working on a new collection with higher quality frames and lenses. As a growing company we are looking to offer the best experience and product to our customers.
Feel free to contact us at our support@kanturo.com if you need anything else.
Kind regards
Giulia
Spots on the glasses
I absolutely love the frame! But I agree with the other reviews regarding the quality of the lenses. When I put them on for the first time, I already had the idea the glasses had some dust on it, it annoyed me a bit. I tried to clean them with the attached towel and with water and soap, but that didn't work out as well. My lenses are still not clear, which causes me a headache. Therefore, I will not use them as much as I initially hoped.
23. August 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Ellen
It's Giulia from Kanturo.
I apologize for the experience you had and appreciate your feedback. We are currently working on a new collection with higher quality frames and lenses. As a growing company we are looking to offer the best experience and product to our customers.
In regards to your order, if you let me know the number I can reship a brand new pair for you.
Kind regards
Giulia
Amazing I’ve not had one headache
22. August 2020
Bewertung ohne vorherige Einladung
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