Absolute SCAM!! No correspondence at all. Ordered 4 months ago, Ripped everyone off and took the money. I have emailed countless amounts of times, through social media too and I’ve had nothing. To say... Mehr ansehen
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Das sagen Bewerter
I spend at least 10 hours a day looking at screens, I work in an office environment, have an active IG account, co-host on another IG page and enjoy some Netflix during down time. The Kanturo anti blu... Mehr ansehen
I've purchased 2 blue light eyeglasses, one for me and one for my brother because we both needed it as we use gadget most of the time, especially during our online classes and i must say that these ar... Mehr ansehen
Having purchased for here before and loving them, I purchased again. And like many others I didn’t receive any communication other than my confirmation email and them saying it’ll be delivered in abou... Mehr ansehen
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Protect Your Eyes From Blue Light Glasses
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Disappointing
ordered my pair 22 days ago and have tried to email on multiple occasions with no avail i finally got in contact with someone and they said they would email me back.... that was 5 days ago the request number is #40124
1. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi David,
This is Giulia, from Kanturo.
I'm sorry to hear about the delay with your order. Upon checking our records, I see our team has been replying all your emails, including the last one today.
I also see your package has arrived in your country and should be delivered shortly. We do apologize for the delay as covid-19 has been causing major delays with international shipments.
We highly appreciate your patience.
Kind regards
Giulia
Not even Blue light
I ordered glasses from here probably 2 weeks ago. They got here yesterday and they are huge and to mention NOT EVEN BLUE LIGHT. This is ridiculous and they weren’t super cheap!!
31. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Avery
This is Giulia, from Kanturo.
I'm sorry to hear about your experience. Could you kindly edit your review and let me know your order number so I can be of better assistance?
Meanwhile, please note that all the glasses measures are provided in the product page, you may check them for your reference. Also, kindly be advised that all of our glasses are blue light tested before packing and shipping.
If for some reason you received a damaged item, please let us know.
Looking forward to your reply.
Giulia
First I received the glasses with a…
First I received the glasses with a little fault.. But soon I got a new one and I didn't need to resend the first one.
Thank you Kanturo.
30. Jänner 2021
Bewertung ohne vorherige Einladung
Absoolutely love the glasses
Absoolutely love the glasses! They improved my sleep a lot! Can fall asleep easily, wake up with no problems! Also don’t have as much headaches and no sore eyes! Great quality and service! :)
23. Jänner 2021
Bewertung ohne vorherige Einladung
Extremely disappointed
I wrote 2 times do Kanturo’s customer service regarding order #104045 with no response. They put the wrong address (no apartment number nor telephone number even though I gave it both while putting my order). Therefore my order did not come and is now being shipped back to Kanturo. I am extremely disappointed with the lack of help.
22. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Natalia,
This is Giulia from Kanturo.
I'm very sorry about this! I saw your email and I have replied asking for more details in order to resolve your issue at the earliest convenience.
I hope this helps!
Let me know if you need any further assistance.
All the best
Giulia
Delivered wrong pair and no follow-up
I got delivered a wrong pair and written in twice to them with no reply and no action.. Saw many other reviews with similar experiences (ie. Issue with the parcel and no follow up) If the team sees this, I would appreciate some responsible follow-up!
[update] Thanks for the reply. Didn’t receive an order number but you may check my Request 38169 sent to Kanturo Support.
21. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Gwen
This is Giulia from Kanturo.
Upon checking your request, I see our team has been taking care of your needs and we are just waiting for new tracking now.
Thank you for your patience
Giulia
I ordered two pairs of glasses over a…
I ordered two pairs of glasses over a month ago and my parcel never arrived. I have been watching the tracking updates and the last it was updated was over 3 weeks ago. They do not provide information on my second carrier so I have no idea where my parcel is. The only way I could contact support was via email which was terrible service. I emailed multiple times and was supported by two people who never got back to me on my concern. There is no phone number to call for concerns like this.
I am annoyed and do no recommend ordering from this website.
10. Dezember 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi Caroline
This is Giulia from Kanturo.
I have replied your last email to us, and as informed, please be advised that your package is currently being processed by the local post office. There is a general delay because of the recent lockdown that your country came out from as well as because of the holiday season.
Your order should be delivered in the next couple of days or so.
We highly appreciate your patience regarding this matter.
Kind regards
Giulia
I love my new bluelight glasses
I love my new bluelight glasses! Honestly they help my eyes a lot! Love it.
5. Dezember 2020
Bewertung ohne vorherige Einladung
I spend at least 10 hours a day looking…
I spend at least 10 hours a day looking at screens, I work in an office environment, have an active IG account, co-host on another IG page and enjoy some Netflix during down time. The Kanturo anti blue light glasses have been a game changer for me with migraines 👏🏼 I wouldn’t be without them now. And they are so stylish too. Win win 💕 highly recommended!
27. November 2020
Bewertung ohne vorherige Einladung
Warning do not buy cheap plastic
Warning. Fake cheap Chinese product marketed as blue light glasses. They are small, poorly made and rattle, likely made at a factory that pollutes our earth. DO NOT BUY OFF THESE CHEAP RATS! 30% filter - get real you muppet.
23. November 2020
Bewertung ohne vorherige Einladung
Antwort von Kanturo Eyewear
Hi John,
Sorry to hear you did not have a good customer experience. We do quality assessments on all factories that produce our glasses. Our blue light glasses filters are tested so make sure they block 30% of all blue light. We have a video of our blue light filter test which we can send you via e-mai/DMl. If you also wish to return your product for a full refund please e-mail us support@kanturo.com.
Thanks,
Kevin
Excellent service from Kantura and…Diane
Excellent service from Kantura and especially Diane who updated me every day as to where my package was on its long journey - especially during Covid.
The glasses arrived safely and I am very pleased with them,
17. November 2020
Bewertung ohne vorherige Einladung
Glasses are light weight and…
Glasses are light weight and comfortable and block out blue light from screens! Love them
16. November 2020
Bewertung ohne vorherige Einladung
Blue light glasses excellent quality
Excellent customer services had a slight problem over length of delivery but sorted quickly and more down to covid problems and couldn’t be helped.
Blue light glasses are brilliant and ranges of styles excellent to choose from.
Would highly recommend customer service and quality of glasses to everyone
16. November 2020
Bewertung ohne vorherige Einladung
I really appreciate your kindness…
I really appreciate your kindness especially Kaye!!!!the product that I ordered was pretty good too!
15. November 2020
Bewertung ohne vorherige Einladung
The glasses are very comfortable
The glasses are very comfortable, lightweight and do what they intend to. My eyesight is much better when staring at a screen as it does reduce the UV light!
6. November 2020
Bewertung ohne vorherige Einladung
Amazing Quality .
Amazing Quality .. completely stopped all headaches when using the computer, watching the television and using my phone - would 100% recommended to friends and to top it off they look FABULOUS
5. November 2020
Bewertung ohne vorherige Einladung
Arrived broken
I bought glasses from there this summer. They arrived broken. They said they would send new ones and I havent received them after emailing with several staff. I just want me money back. How annoying.
4. November 2020
Antwort von Kanturo Eyewear
Hi Nikki
This is Giulia, from Kanturo.
I'm sorry to hear about your experience.
I checked your order and I see that our team has already reshipped the replacement glasses and it's on the way. I have emailed you directly with tracking details.
Our sincere apologies for the delay caused by Covid19.
Thank you for your patience.
Kind regards
Giulia
Glasses came with a defect
Glasses came with a defect, I contacted Kanturo about it, said they will ship a new pair, but 2 months passed by and I never received the promised new pair.
4. November 2020
Antwort von Kanturo Eyewear
Hi Laura
This is Giulia, from Kanturo.
I'm sorry to hear about your experience.
I have checked this issue with our team and I see they have already reshipped the glasses for you, as well as emailed you with all the tracking details.
Feel free to reach out to us at anytime for further assistance.
Kind regards
Giulia
Happy I purchased Kanturo
I love love love my kanturo bluelight glasses! They are super cute, stylish and the material is great!💕💕Slept like a baby since I got them! Highly recommended
4. November 2020
Bewertung ohne vorherige Einladung
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