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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We've been so happy to have Karri. It's given our kids a bit more independence and givem us peace of mind when they are at the park or round friends houses. We had one minor issue but was resolved qu... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Sometimes it goes off randomly and when I send a message my son receives a message from a day prior.

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

We've had our Karri for about a year now and it’s been really good when one of us needs to work away because we can keep in touch with our daughter. The battery life could be better, we often need to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The Karri is entirely unreliable and very laggy. We have tried to use it multiple times now to test it in multiple settings but have been dissapointed every time. It often takes hours for messages to... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Telekommunikationsanbieter
  2. Telekommunikationsausrüster

Vom Unternehmen geschrieben

At KARRI, our vision is to provide seamless family conversation - no matter who or where you are KARRI gives everyone a voice by providing a cost-effective and fool-proof solution for family communication, irrespective of age or tech-savviness


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

55 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

So tired, tired or waiting, tired of waiting for Karri

So with all the patience in the world I await my Karri - each day you think is it a scam? No - they are so polite in the emails -I’ve waited longer than Santa at this point. Last reason for delay was an issue with postage out of UK. My kids may well be in secondary school by the time it arrives!
Has anyone in Ireland received one yet? The 5 star reviews are what I would call perfectly staged reviews that this platform is well known for.

20. März 2025
Bewertung ohne vorherige Einladung
KARRI-Logo

Antwort von KARRI

Hi Ceci,

We're really sorry about the delays with shipping to Ireland. We are working to understand what went wrong with our first shipments before risking losing more of our limited stock in the postal system.

If you email us on hello@karri.io we can, of course, refund you for your order if you would prefer this.

If not, we are hoping to be able to have these delivered by the end of April and will send you an update once this is ready to go.

All the best,

The KARRI Team

Bewertet mit 5 von 5 Sternen

We love our Karri!

We love our Karri device! It gives our 11-year-old the freedom to start going out by himself in our local town without needing a phone. We plan to hold off from a phone for as long as possible, and our Karri is making this more possible. Any and all queries are dealt with so promptly - customer service really at its finest here!

14. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Stay connected, whether upstairs or in Uppsala!

What a great product, with totally unexpected uses! We got one for our 7 year old daughter for her to use for sleepovers or if she needed anything from us after school while her childminder was looking after her (she’s not ready to go out on her own yet, and we live in London so it’ll be a while yet before we try that!).

But it’s actually been most used when her father or I are travelling for work, so she can talk to us any time she feels she needs to without needing to negotiate with the adult in the house about screen time for video calls—and for just quick messages without the obligation of interrupting her play for a whole big catch-up call, or maybe not getting a hold of us if we’re busy.

It’s even useful when we’re working from home, as she can message us to ask if we can tell the childminder if she’s allowed a particular snack, or to play with a limited-access toy. It’s great that we can read the text transcript of her voice message while we’re on a call and choose whether to pause and respond.

Really impressed with the ease of use; even my four year old can send us messages. Also really impressed with how responsive the developers are to user feedback during this testing phase.

14. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great alternative to a phone

Great device for my children so that they don’t need a phone. Feel safer letting them roam our village knowing we can contact them and see their location.
Great communication from the company at all times.

4. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant way to keep in touch

We love our Karri.

Our son (9) has struggled with separation anxiety and the Karri has given him the confidence to go and try new clubs/ play dates knowing he can message us if he needs us.

The location tool is reassuring for us too. The Karri is robust and really simple to use. With a dad who travels for work we’ve found this a great way for them to keep in touch independent of me. They send messages, sometimes loving, sometimes about farts … and it’s really helped them both keep in touch while apart. Much better than FaceTime where my partner is subjected to 200 filters and ignored!

Lucky to get in at the development stage, we’ve seen how hard the team has worked (and is working) to reiterate this product.

It’s a huge win for us and allows us to keep us free of the dreaded smartphones. I would absolutely recommend it to any parent.

17. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great little decice for 5 year old

We decided to try out Karri for our 5 year old daughter Nella as we spend a large chunk of the Christmas period away from her due to work.
We love it! It means that she can contact us at any time of day or night just to ‘check in’ with us when it’s not appropriate to FaceTime or voice call. It is a safe way of communicating with each other without the interruption of games, and other online video services that so many of these devices all have these days. Myself and Nella highly recommend this product and can’t wait for more updates to come!! Thanks team Karri!

12. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It’s beginning to feel like a scam

I ordered 2 Karri devices in Jan 2024 as part of the presale. There are monthly updates sent but all they do is say things have been delayed. Its been nearly a year since I paid for the devices and haven’t received confirmation of when they’ll be shipped (it’s an every changing date on the updates) yet they are still taking orders for devices. It feels like a scam now.

26. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Still not here a month after they said it would be dispatched.

I can’t review the product because it hasn’t yet arrived. I purchase one in a pre-sale in early August, with the view that it would be out for dispatch (read comments by Karri many, many times on social media replies) in early to mid October. It’s now November and not a single word on dispatch times.

I’ve been to the website again today to see now the estimate is ‘early 2025’ - what does this mean? January? March? April?! It doesn’t feel legitimate or ethical to be selling something and not keeping customers up to date with when they will actually receive the product. Even if it’s delayed, communication is a key tool in keeping confidence in the company you’ve purchased from.

It’s also frustrating to see ‘updated’ smaller models (costing more) being advertised and put on pre-sale, before the originals are even out. Makes me feel as though I’ve purchased something that wasn’t up to scratch, before I’ve ever had chance to use it.

I really hope it’s not a scam. :-/

====

Edit after Karri replied:

No, I haven’t got the newsletter because I opted out of marketing communications. However, notifying me about the order I have already placed and paid for isn’t ‘marketing’. That shouldn’t come under the same bracket as marketing. As I’ve said via email, I don’t have marketing comms or newsletters from any of the other companies I order from, but they still email about orders I’ve paid for because that’s not marketing; that’s just communication about where my orders are and comes as standard.

The smaller products: that was via a social media advert. There were many comments underneath from
people who had ordered and were confused about why the original hadn’t been delivered but other models looked like they were in development. I didn’t screenshot this and can’t find now because it’s an advert, not a post. If I see it, I will forward it to you. Perhaps it was a scam using the Karri name.

Evelina was great via email comms; swift, polite, looked to resolve the issues, so it’s good to see customer service is effective.

I’ve replied to the email Evelina sent, where it says I should receive it by late February/March. I’ll update my review when it does.

Thank you.

4. November 2024
Bewertung ohne vorherige Einladung
KARRI-Logo

Antwort von KARRI

Hi HHarris,

Thank you for the feedback. You should have been receiving our (at least) monthly update emails which give you more detail on when you can expect your KARRI to arrive. If you've not been receiving these, please send us an email to hello@karri.io so we can look into why this might be happening.

Regarding 'updated' models, we've not made any changes to the size or functionality of the devices. Perhaps it was the Limited Edition colour schemes that you saw? If you'd like to switch to one of those (at no extra cost!) please let us know on the above email.

All the best,

Ben @ KARRI

Bewertet mit 5 von 5 Sternen

Excellent!

Fantastic tool for staying in touch with my kids when I'm away. Super easy to use and great design. Love the fact that you can send voice messages. I would highly recommend it to all parents!!

24. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A walkie talkie with unlimited range!

We were lucky enough to trial this product in its early phase of development! Impressive tech.
What we loved:
- Its like a walkie talkie with unlimited range
- You can send voice messages that either play instantly or later. We used this to send prerecorded messages to our kids reminding them of important things that were happening after school. (telling them in morning only resulted in them forgetting!)
- Its easy to use! Our kids had always struggled with walkie talkies letting the button go mid sentence. With karri they got how to use it instantly.
- The battery is pretty good - we´ve had xplora watches previously but they go empty pretty quickly. (Kids never remember to charge them)
- We like the fact karri has focused on one useful thing - voice messages! The xplora watches and mobiles have things like cameras , games etc - which just distracts kids.
- The sound quality is pretty good and the design is pretty funky.

24. März 2021
Bewertung ohne vorherige Einladung

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