Kearys Motor Group  Bewertungen 

225
•
TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had a fantastic experience getting a new car last week in kearys belgard. I was dealing with Adam and I must commend his excellent customer service. He made the process so easy

Bewertet mit 1 von 5 Sternen

Very bad company to deal as repeat customer , they will try screwing you on trade in . Considering i was buying 2 cars straight out with no finance for about 100k, Mark the sales man tried to make a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Stay away from these absolute cowboys. Disgraceful customer service and dont expect to get any kind of repair done under warranty unless you can provide a receipt for what oil was used on top of... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This review is in relation to kearys motorrad, little island, cork. Visited recently to get my bike serviced. I am a regular customer and have to report a really impressive experience. A lot of new s... Mehr ansehen

Unternehmensdetails

  1. Fahrzeug & Transport

Vom Unternehmen geschrieben

With over 30 years’ experience in serving motorists in and around the Cork region, we at Kearys Motor Group are proud to represent some of the automotive industry’s most acclaimed vehicle brands. Our award-winning reputation has been built on providing exceptional standards of customer care combined with vehicles that are stylish, technology packed, and which deliver impressive performance every time. It’s our aim to always provide the best models for our customers, many of whom return to Kearys time after time for all their motoring needs. What’s more, we work hard to ensure that value for money is assured, with almost everyone able to find the model they desire at a price that can’t be beaten.


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

225 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,2

Alle Bewertungen

(225)

55 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very good service and experience

Just bought a new Dacia Duster from kearys dealt with Shane a lovely man he put no pressure on me to buy it, felt very comfortable everything was made easy and the process was very easy so far so good delighted with my new car thanks again Shane

10. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Kearys Motor Group

Deborah, thanks for your praise and kind comments about our team.

Bewertet mit 5 von 5 Sternen

Seamless Purchase with Diarmuid.

Just purchased my new Renault Captur Alpine from Diarmuid in Cork. Brilliant deal done and very smooth. Very good communicator. Was a bit anxious about purchasing a car so far away but have to say could not fault the service I received. They even delivered my new car straight to my door in Louth from Cork wow and a good tank of fuel. Paperwork also arrived so quick. Very efficient. Love my car 💙. Thanks Diarmuid.

28. September 2024
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Antwort von Kearys Motor Group

Freda, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your fantastic review and feedback!

Bewertet mit 1 von 5 Sternen

when is a warranty not a warranty part 2.

Since I posted my review "When is a warranty not a warranty" - Kearys Motor group.
i did get a reply from them but when I reached out to them i got no reply.
do they just put up a reply and leave it at that.
has anybody who had a problem with them ever heard back from them or is it just me.
Still waiting on kearys to contact me.

2. Oktober 2024
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Antwort von Kearys Motor Group

Goretti Walls, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please get in contact with our team n relation this as we would like to resolve it for you,

Bewertet mit 2 von 5 Sternen

Disgusted at overcharging

I was quoted 250efor a s3ervice last week. however I subsequently got a call to say my micra needed front brake pads and discs which would cost me 550e in addition to the service charge of 250e. total 800e.
I told them I would NOT pay that kind of money. I authorised them to go ahead with the service alone and paid my 250e. Two days later I got my brake pads and discs done for 290e by a very reputable dealer. That experience has really disgusted me. Its nothing short of robbery. Its my first time buying a car from Keareys and I cannot see myself ever going back to them again.

27. August 2024
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Antwort von Kearys Motor Group

Catherine, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to resolve this for you if you can please get in contact with our team.

Bewertet mit 1 von 5 Sternen

Bought a car from Carstore Little Island Cork

How much more detail do you require, the complaint is about the manager, my next purchase will be with a different BMW dealership. Its very disappointing that your reply took so long, it does sum up Kearys

Bought a car from Carstore, little Island, waiting 3 weeks for second key, constantly asking when second key will arrive, dealt with Manager and all I can say is Wow!! very unprofessional, passive aggressive, constantly talking over you when you are trying to explain ones concerns, the attitude was, do want you like about complaint, after sales customer service an all time low, ive dealt with plenty of garages over the years and I have never meet someone like that. I would avoid Carstore as dealing with them has left a bad taste . I went on media platforms and was taken back about such negativity about Carstore and peoples experiences.

23. August 2024
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Antwort von Kearys Motor Group

John Sisk, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.

Bewertet mit 5 von 5 Sternen

Great Service!

Great Service!

20. August 2024
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Antwort von Kearys Motor Group

Michael, we are very happy we could provide you with a positive experience!

Bewertet mit 5 von 5 Sternen

I want to thank Caroline and Graham for…

I want to thank Caroline and Graham for your friendly and excellent service levels. I am a very happy customer. Thank you for going the extra level.

31. Juli 2024
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Antwort von Kearys Motor Group

Leonie, we're glad you had such a wonderful experience with us!

Bewertet mit 1 von 5 Sternen

Wheel rims paint stripped off while…

Wheel rims paint stripped off while vehicle was being serviced. Was told its not their problem as the paint wasn't applied properly which will mean its like that from the factory as nobody else has worked on the vehicle. I will not use Kearys again or by a Renault again as this experience is unacceptable

27. Mai 2024
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Antwort von Kearys Motor Group

Brendan, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one but we would like to resolve this for you. Can you please get in contact with our team through our website www.kearys.ie and we will try to resolve this for you.

Bewertet mit 1 von 5 Sternen

Really disappointed

My first dealings with Keary’s in Cork were in April 2022 when I purchased an X-Trail. All the Nissan team members were professional and knowledgeable. I got to know all the team on first name terms and was always greeted with a coffee whenever I had occasion to visit – from Rodney at reception, Ellen in service dept., Richard Major, and Tommy O’Mahony, head of sales.
All my dealings were so positive that when the new X-Trail ePower 4Force came out last year I decided to purchase the demo model when it became available last June, even though it was just over a year since my previous purchase. A boot protector was ordered for my X-Trail and I understand it is at the garage.
Imagine my surprise when I brought my car for service to Keary’s ‘Nissan’ at 8:30 on 15th May to be ‘greeted’ by a guy who was still eating his breakfast. I asked where all the Nissan team were and he said ‘they’re gone’
Then I asked what will I do with my car? He said ‘take it to Renault’
I went to Renault and it was a bit chaotic to say the least. I explained about the boot protector and I was assured that would be sorted and they were to send an email to someone in ‘service’ to make sure.
As I live in Kinsale I wanted to make sure everything was in order before I got a lift to Cork. The guy who checked in my car said ‘we sent you a txt message’ – they did not which is why I phoned before leaving home. I asked about the boot protector and he said, yeah, that’s fine.
When I got there I asked ‘how did my car get on’ – he said abruptly ‘it’s all in the report’. Clearly he wasn’t bothered and I was not filled with confidence. Then I asked if the boot protector was in the car, again abruptly, ‘the guy didn’t reply to the email’
At this point I just wanted to get out of there.

I’ve waited until today (29th May) to do my review, hoping that there might have been some communication.

15. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Kearys Motor Group

Hi Eileen,

We understand our team has been in contact with you in relation to this query and they have updated you in relation to the boot protector. We appreciate you taking the time to leave this feedback and hope your experience has since improved.

Bewertet mit 5 von 5 Sternen

I had a fantastic experience with…

I had a fantastic experience with Diarmuid buying my car. He was very patient teaching me how to use the data screen (me not loving new technology). I’m driving the car two weeks now and love it! Deirdre Foley

11. Mai 2024
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Antwort von Kearys Motor Group

Deirdre, thank you for your five star review and great feedback, we are very happy we could provide you with a positive experience!

Bewertet mit 1 von 5 Sternen

Lucky escape

I went through an online chat last evening and left my number for a callback, interested in a new Jogger or possibly a used Scenic. This morning I get a message directly to my voicemail - nobody actually tried to call my phone - there was no missed call, just the voicemail. I just tried to call them, they hung up on me!!! If they can't be polite when I'm trying to buy, I can only imagine how horrendous they must be when they already have your money!

22. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

Went out to look at a Dacia Duster that I wanted to buy. Met Stephen at 9.30am who was extremely friendly towards me. Spend time with me going over the detail's of the car and options available to me. I was driving home in my new car by 5pm the same day. Would highly recommend Kearys in Kinsale Road.

2. Mai 2024
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Antwort von Kearys Motor Group

Hi Ciaran O Brien, thank you for taking the time to leave a review for us at Kearys. We're happy we could meet your expectations!

Bewertet mit 1 von 5 Sternen

Very poor service

Very poor service. No one to answer the phones. When you eventually get through the staff don't give consistent answers.
Expected to pay €180.00 for a coolant change.
This is ridiculous billing.
DOn'T GO HERE.

26. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Definitely Recommended

Thanks to Paula O Flynn, I’m very delighted with the car, she’s a great driver and thanks again for all the assistance it made the whole experience so smooth.
I’m looking forward continuing doing business with the Kearys Group.

6. April 2024
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Antwort von Kearys Motor Group

Christopher Apenela, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys!

Bewertet mit 2 von 5 Sternen

Very bad after sale service

I bought a 222reg. Clio with 31K on the clock from David, a very nice gentleman. Unfortunately, my pleasant experience ended there. I took delivery on the 26th of January 2024. When driving back from Limerick on the 24th of February, a warning light came on saying check anti pollution system. I contacted David the next working day, and he told me that the car was under the manufacturer's warranty and to contact Kearys garage at Kinsale Roundabout to have it repaired. When I contacted the service department, I was told that the earliest appointment was 9 am on Friday, 5th April.I dropped the car in as agreed last Friday, which means its now off the road for 6 weeks. I contracted Kearys workshop today Monday 8th April, to know when I could collect the car, and I've been told it will be another 2 weeks as they are waiting for a part which is on back order. I've worked in the motor trade and in transport generally since 1960 and had some bad experiences but I think this one is the worst of all.

8. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional and friendly

Jess was very knowledgeable, helpful and friendly to deal with. I was very satisfied with my experience with Keary’s.

3. April 2024
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Antwort von Kearys Motor Group

Thank you for taking the time to let us know how we did. We appreciate your feedback and hope you have a great day!

Bewertet mit 5 von 5 Sternen

This was the easiest car purchase ever

This was the easiest car purchase ever! Conor was professional, polite and extremely helpful. Everything was explained and nothing was too much trouble. I would recommend Kearys and Conor in particular to anyone looking to buy a new or secondhand car.

20. März 2024
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Antwort von Kearys Motor Group

J Fox, we're so glad that we were able to go above and beyond your expectations! Thank you for the positive review and feedback about your buyigng experience and the very best of luck with your new car!

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