Josh was very helpful in explaining all the attractions and provided a map. He also happily rescheduled the dates. I found Keetoo very good for the price.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Abbiamo scoperto questa app per visitare le attrazioni quando eravamo in vacanza a Londra. Molto semplice ed intuitiva. Acquistado ed utilizzando i crediti dell’app si risparmia rispetto ai singoli... Mehr ansehen
Unternehmen hat geantwortet
Great day out in London. Went to Tate Modern (free) and saw an amazing exhibition by Maria Bartiszova. Used Keetoo to visit the London Aquarium which was amazing. Then took a short jump on a river cru... Mehr ansehen
Unternehmen hat geantwortet
Mark from this company was the most amazingly reactive and supportive person I have ever dealt with. He helped me by tickets from palaces that hadn’t opened up tickets, answered all my questions so qu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Dive deep into the heart of London and around the UK with our meticulously curated attraction packages, offering experiences from the mesmerising London Eye to the historical Tower of London and the interactive Madame Tussauds. Our unique Bundle Creator further enhances your journey, allowing travelers to customise their attraction packages for a truly personalised adventure from expriences all over the UK Whether you're seeking adrenaline rushes, historical insights, or celebrity selfies, Keetoo Bundles ensure an unforgettable experience. planning and booking your escapades is seamless and hassle-free. With Keetoo Bundles, the best days out are at your fingertips. Keetoo - Making every day out, a day to remember!
Kontaktinformationen
7 Savoy Court, WC2R 0EX, London, Vereinigtes Königreich
- info@keetoo.com
- keetoo.com
4,9
Hervorragend
143 Bewertungen
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Great spot on Google for our trip to…
Great spot on Google for our trip to London - saved us money and was super easy and flexible - would def recommend to friends coming over from abroad as its really easy to change times after booking (as we did!)
2. Oktober 2023
Antwort von Keetoo®
Thanks for the kind review Ginevera - we really appreciate it.🙌
Firstly, glad you found us (we love you Google❤️), secondly happy that we were able to make your money go further whilst in the UK on your days out, and finally that the felxibility of being able to change dates and times simply from the app was useful to you.👍
If you have any further feedback on how we might further improve things going forward at keetoo, please do let us know at info@keetoo.com.
Please do tell friends and family about Keetoo, so we can help create the best days out for them too!🚀🙂
Best wishes,
The Keetoo team and Heston the dog 🐶
Really good experience
Really good experience
We had a very good booking experience with Keetoo. Great value tickets to the big London attractions. Seamless transaction and immediate ticket delivery straight to the app. We will use Keetoo again for tickets and recommend app to friends and family
2. Oktober 2023
Antwort von Keetoo®
Hey Alcide
Thanks so much for the positive review - it means a lot to us.🙌.
So glad you found the app easy to use - we've worked hard to make it that way and it's always nice when customers benefit.
We're so happy that you will be recommending Keetoo to family and friends - we very much appreciate that. We can hopefully make their trips as easy as yours!🚀😀
If you have any further feedback on how we might further improve things going forward please do let us know at info@keetoo.com.
Best wishes,
The Keetoo team and Heston the dog🐶
An Aussies use of Keetoo
Mark from this company was the most amazingly reactive and supportive person I have ever dealt with. He helped me by tickets from palaces that hadn’t opened up tickets, answered all my questions so quickly plus when i had an hour to go before my first tour and couldn’t find my ticket he fixed it immediately! Would whole heartedly recommend using this company!
22. August 2023
Antwort von Keetoo®
Hi Susan,
Firstly thank you for taking the time to review Keetoo, we really do appreciate it. Secondly what a lovely and kind review thank you so much❤️
We know Mark will be dining out on that one for a long time.😀 In all seriousness, we really appreciate any feedback as it allows us to focus on continuously getting better. But to be honest it is extra special getting ones like that. So we're glad Mark and his team were able to help make your days out a success.
If you have any further feedback on how we might further improve things going forward please do let us know at info@keetoo.com.
Please do tell friends and family about Keetoo, so we can help create the best days out for them too!🚀🙂
Best wishes,
The Keetoo team and Heston the dog :dog:
Booking and getting QR code was very…
Booking and getting QR code was very difficult. However, your representative Mark gave me great support and resolved my issues.
28. September 2023
Antwort von Keetoo®
Dear Rashid,
Thank you very much for taking the time to write your review.
Firstly, we are very sorry that your experience wasn’t as smooth as we would have hoped, as customers have always found the process very easy. With Keetoo like most ticketing sites you need to book the date and time you wish to visit before you arrive at the venue, which is done through the app as you managed to do for the second attraction you visited. If times aren’t booked, I can appreciate this gets to be a problem when you arrive at the venue without a booked time.
Either way, we are sorry that your experience wasn’t what we hope for our customers, but glad that Mark was able to remedy the situation for you and that you did mention the positive side of your experience – that’s very kind of you. 🙏
We thank you for your feedback and will use it to continue to improve Keetoo as we do with all the feedback we receive.👍
Best wishes,
The Keetoo team and Heston the dog 🐶
Antwort von Keetoo®
Dear Raphael,
Thanks very much for taking the time to review Keetoo.🙏
We're glad that Mark was able to help you and glad you had a positive experience with Keetoo, that's what we're always working to achieve for our customers.
If you have any further feedback on how we might further improve things going forward please do let us know at info@keetoo.com.
Please do tell friends and family about Keetoo, so we can help create the best days out for them too!🚀🙂
Best wishes,
The Keetoo team and Heston the dog 🐶
Because my daughter's birthday is…
Because my daughter's birthday is coming up, I thought of giving her a trip to London as a gift, so I searched the net for the most convenient offer and found it at Keetoo... although initially I encountered some problems, the person I spoke with solved it very fast. They also sent me a gift for my little girl, a gesture that pleasantly surprised me. It definitely deserves the 5 stars offered.
9. September 2023
Antwort von Keetoo®
Hi Alexandra,
What a lovely review thank you very much - that's so very kind of you.🤗
We are so glad everything was sorted out speedily for you. Our aim is to make days out easier for all our customers.
We're especially pleased you liked the little gift for your daughter! We hope she had a lovely birthday and we're sure the memory of a day out in London will last a lifetime!😊
If you have any feedback on how we might further improve things going forward please do let us know at info@keetoo.com.
Please do tell friends and family about Keetoo, so we can help create the best days out for them too!🚀🙂
Best wishes,
The Keetoo team and Heston the dog 🐶
I had a great time using Keetoo
I had a great time using Keetoo. Their service and support was great. I would like to say big thank you to Mark who made my holiday so stressful free. I was anxious while booking my holiday. Once I spoke to Mark he just planned out my holiday so easy. Thank you Mark you are awesome. I would definitely travel by them and recommend them to my family and friends.
26. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hi Esh,
Thank you so much for your kind review, appreciate you taking the time. Customer service is very important to us and we have passed on your kind words to Mark too, he was really happy that he was able to help you and your family have a great holiday. It’s so nice to get that type of feedback from customers as we are genuinely here to help make people's days out as great as we can, so when we get feedback like that it really makes everything worthwhile.🙂
if there is anything you think we could improve we would be delighted to hear from you at info@keetoo.com.
We always ask that if you’ve enjoyed using Keetoo could you would kindly tell your family and friends so we can do the same for them too. However, it seems like you’ve beaten us to it Esh!😀 we really appreciate🙏
Best wishes, The Keetoo team and Heston the dog 🐶
Antwort von Keetoo®
Hi Saner,
Really good of you to review Keetoo with your kind words, we really appreciate it. Customer service is very important to us - we're here to create the best days out for our customers and that's from start to finish.💪
if there is anything you think we could improve we would be delighted to hear from you at info@keetoo.com.
We'd really appreciate it if you could tell friends and family about your experience as we'd love to help them too.🙂
Best wishes,
The Keetoo team and Heston the dog 🐶
Keetoo App is absolutely fantabulous
Keetoo App is absolutely fantabulous. I went to London with friends to celebrate my birthday. So easy to buy / use credits on this app. Would recommend it to anyone and everyone hoping to have an amazing day in London.
3. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hi Nisha,
Very kind of you to leave such a lovely review- we're loving the word association of 'Fantabulous' with Keetoo🙌😀
We're so glad you found it so easy to use and really appreciate that you would happily reccommend it to others.
While using keetoo if you had any thoughts on how we could improve the customer experience we'd be really happy to hear from you, at info@keetoo.com. We can't ask you to tell friends and family as you already beat us to it!!🚀🙂
Best wishes,
The Keetoo team and Heston the dog 🐶
Fastrack your adventures in London!
Used for a weekend trip in London - straightforward and plenty of places to use the credits! I’ll be using again soon!
3. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hi Vik,
Many thaks for taking the time to review Keetoo, it's much appreciated.🙌
We're so glad you enjoyed using Keetoo and don't worry we're continually adding more and more places to use your Kredits, not just attractions, experiences, cinemas, restaurants, coffeee shops, believe it or not we have more in the pipeline too.
While using keetoo if you had any thoughts on how we could improve the customer experience we'd be delighted to hear from you, at info@keetoo.com.
Feel free to tell friends and family about Keetoo, so we can help create better days out for them too!🚀🙂
Best wishes,
The Keetoo team and Heston the dog 🐶
Great day out in London
Great day out in London. Went to Tate Modern (free) and saw an amazing exhibition by Maria Bartiszova. Used Keetoo to visit the London Aquarium which was amazing. Then took a short jump on a river cruise and finished off with a bus tour .. all booked through Keetoo on my phone. Keetoo was so easy to use and cheaper than buying all those tickets direct and all on my phone. Will definitely use Keetoo when booking activities for days out. Highly recommended for anyone that wants to take the hassle out of booking activities.
28. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hi Jason,
Really good of you to take the time out to review Keetoo, we really appreciate it 🙌
We're glad you were able to explore London with Keetoo and very pleased that you found it improved your experience. We're totally focused on offering the best possible customer experience and making it easier to get out and about and do great things.
If you think of any thoughts on what we could do better or ways to improve the days out experience for customers, please do contact us on info@keetoo.com, we'd be delighted to hear from you.
Feel free to tell friends and family about Keetoo, so we can help create better days out for them too!🚀🙂
Best wishes,
The Keetoo team and Heston the dog 🐶
P.S. A few people in the team have seen the same exhibition you mention which they too thought was amazing!
Had a fun day out with my wife and our…
Had a fun day out with my wife and our 2 boys. Visited madam tussauds, went on a river cruise and a bus tour and then used left over credit at cafe Nero. Much cheaper than going to attractions direct and really easy to use the app. Will definitely use keetoo next time I book attractions as you really realise how useful it is once you use it. Highly recommended and I will def use keetoo again
27. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hi Andrew
We really appreciate you taking the time to review your experience with Keetoo. We're so glad that you got to do a variety of things while you were in London and also you were able to get the most out of Keetoo by also using your Kredits in Caffe Nero☕️
As always if there is anything you think might improve Keetoo in the future, please let us know on info@keetoo.com.
We're always looking at ways to improve the days out experience for customers, so if you do have any thoughts you would liek to share with us please do contact us on info@keetoo.com.
Please do tell friends and family about Keetoo, so we can help create better days out for them too!🚀
Best wishes,
The Keetoo team and Heston the dog 🐶
Very responsive to fix issues about access to St Paul's cathedral - all sorted
I had some difficulty, however due to the speedy response by Keetoo, they got to me quickly and fixed the problem, within half an hour of me contacting them.
29. April 2023
Antwort von Keetoo®
Dear Shobha,
Thank you very much taking the time to review your experience.
Customer service is a top priority for us, so we're very glad we were able to sort things out for you quickly to allow you to continue enjoying your time in London. Makes us feel like we’re doing our jobs properly. 🙂
If there are any ways you think we could improve Keetoo going forward, please do let us know at info@keetoo.com. We’re constantly trying to make things better for our customers. Please do tell friends and family about Keetoo, so we can help create better days out for them too!
Best wishes,
The Keetoo team and Heston the dog 🐶
We came to London and wanted to see all…
We came to London and wanted to see all the big attractions - we used Keetoo and saved a lot of money and found it easy to use. We did go on Easter weekend so it was very busy - I think we were lucky to get bookings as there were so many people everywhere- lucky for us the weather was good too. maybe also why there were so many people out. London Eye was amazing - great to see London from above and so far. Madame Tussauds was very busy but still a lot of fun. Great time had by all.
6. April 2023
Antwort von Keetoo®
Hi Ospite
Thank you very much for taking the time to review your experience. We’re so glad Keetoo was able to help you enjoy some of London’s best attractions and that you were able to save a lot too. Makes us feel like we’re doing our jobs properly. 🙂
You’re right it was a very busy weekend this Easter and for a change the UK weather was kind to most (that’s not always the case! ☔️🌧️).
If there are any ways you think we could improve Keetoo going forward, please do let us know. We’re constantly trying to make things better for our customers.
One last thing from us please do tell friends and family about Keetoo, the more people that know the more people we can help create better days out for!
Best wishes,
The Keetoo team and Heston the dog 🐶
Amazing everything
Amazing people who helped me really fast with everything I've needed. Easy app to use and great deals!
Totally recommend!
12. April 2023
Antwort von Keetoo®
Hi Carmen
Thank you very much for your review and your kind words. We are so glad we were able to help you enjoy your time in London with Keetoo and also save while visiting some of London’s best attractions.🙂
If you have any other thoughts on how we could improve Keetoo and would like to let us know, please feel free to let us know at info@keetoo.com. Also, do tell friends and family about Keetoo, the more people that know the more people we can help create better days out for!
Best wishes,
The Keetoo team and Heston the dog 🐶
Asking for Compensation
It was a very bad experience.
First to book a time slot, it was keep saying system error, then we missed the slot, we paid extra £34 to book another service.
The bus service was not explained which exactly we could use. We asked all buss services including CITY SIGHTSEEING, everyone said its not valid in their system. So we spent nearly £50 for oyster.
I don't know if the company will compensate us for our losses financially and mentally??
10. April 2023
Antwort von Keetoo®
Dear Michael,
We are very sorry to hear that your experience wasn’t what you had expected. Your experience falls far short of what we always expect to deliver for our customers.
We did notice on the day of purchase one of the attractions you had booked was not in the bundle you paid for. At this point our customer services team emailed you asking if everything was okay as instead of booking Tower Bridge [which you had paid for] you instead decided to book Tower of London. As I am sure you are aware Tower of London is a more expensive attraction and therefore incurred the additional cost simply due to the higher entry price for this attraction – As I say at this point an email was sent to you at [11.10am 11th April] asking if this is what you intended to do and if it wasn’t we would correct this for you, as we did not hear back from you, we assumed this was what you wished to do.
With regards the bus tickets – if you look on the website and app it does clearly state that City Sightseeing is the provider. As we haven’t had this problem with customers before we hadn’t noticed it as a to be addressed. However we will look at this further and see where we could perhaps go a step further and make it clearer still.
We have also checked the codes on your tickets for the bus they all seem correct and working and have also been checked by City Sightseeing as working and valid tickets for the time you were visiting.
In respect to the system error you mentioned, we are investigating it now, to see if we can find out more about it.
As I mentioned we are very sorry that the day didn’t turn out as you had expected. We have taken all your comments individually and looking into each of these to see if and where improvements can be made. However if you could please contact us on info@keetoo.com we would be keen to discuss this with you.
Best wishes,
The Keetoo Team & Heston the Dog🐶
🧿utstanding customer service from Luca at Keetoo...🥰
We went to London for Easter Holidays and while there we trying to book some attractions to visit from Keetoo App but it wasn't working then I contacted the customer support and spoken one of the colleague she was also so kind and professional, too.
She contacted to Keetoo online Support Team and Luca call me back straightaway and sorted the login issue very quickly with excellent manner and professionalism so I can easily login the app.
After I logged in the Keetoo app, I have another issue to booking the actual attractions on the app, I just couldn't book anything for the next day. At that moment, I was so upset because I couldn't book any places to visit afrer all this effort.
I call back to Luca and explain the situation and Luca was excellent again with his customer service but he only booked the London Sightseeing Bus and the River cruise for us and explain there isn't enough ticket left for London Eye and Madame Tussauds for next day of course we all were very upset didn't know what to do only options were cancelling everything and full refund.
But Luca suggested, if we wait till in the morning it might be slight chance that he could be able to book all the attractions that we would like to go instead of refund the whole amount straightaway.
Of course, we accepted the offer and there he is call me back next day and all the attractions has been booked with fast track added as well as bonus points for next time and valid for 12 months, so we all were so happy with the results turn up great more then we expected and it was the Best Family Easter Holiday Ever...🥰
Many Thanks to Luca we visited all of the Best Places with fast track option, we never have to wait or standing in the queues...🥰🧿🤲
Love the App and everything ❤️!!! Thanks to Keetoo and all the team members especially to LUCA thank you very much indeed again for all your understanding, professionalism exceptional customer support, care and services...🥇🥰🧿🌹🤲
🎊 🥇 K💫E💫E💫T💫O💫O 🥇 🎊
🏅🌟🏅🌟🏅🌟🏅🌟🏅🌟🏅🌟🏅
I would definitely use the Keetoo again and Highly Recommended !!! to Everyone..👏❤️🥰🤝
6. April 2023
Antwort von Keetoo®
Hey there Mehmet,
Thank you so much for your wonderful review of Keetoo – we really do appreciate you taking the time to do it. We’re especially glad you felt you received the kind of service level that exceeds customer expectations, which is something we always strive to achieve wherever possible.
With regards your Keetoo experience, we are glad we were able help you with the login process. In terms of your bookings, unfortunately as you were looking to book for the next day on one of the busiest days of the year many of the venues were fully booked and had been for some time meaning no availability for the venues you wished to visit.
Luca and the team were very glad that we were able to get you to all the venues you wished visit. Of course, this isn’t always possible, but we always do our best and of course very happy in your case we were able to help you and your family have “the Best Family Easter Holiday Ever”. ❤️ – we couldn’t ask for any more than that! 🙂
If you do have any suggestions, you feel may improve Keetoo, or additional places you'd like to be able to use Keetoo we’d be delighted to hear from you at info@keetoo.com.
Finally, we're sure you already are,😉 but please do tell friends and family about Keetoo, the more people that know, the more people we can help have the best days out.
Best wishes,
The Keetoo team and Heston the dog 🐶
Fantastic day out in London!
Fantastic day out in London. Shame about the weather but it was made all the better with our drinks at Nero!
18. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hi there Jo,
Very kind of you to review keetoo and we're so glad you ended up having a great day in London. On top of making bad weather days better with partners like Caffe Nero, we're also working on improving the weather too.😜
If you have any other thoughts on how we could improve Keetoo please do let us know info@keetoo.com.
Also, please do tell friends and family about Keetoo, the more people that know the more people we can help create better days out for!
Best wishes,
The Keetoo team and Heston the dog 🐶
Bought two gift cards for Christmas but…
Bought two gift cards for Christmas but needed to change the value on one of them, spoke with Ren, she was super helpful and made the amend straight away. Amazing customer service thanks.
17. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hi Peter
Thanks you very much for taking the time to review your gift card purchase. We are glad that you found the customer service team were helpful. We aim to make the whole experience of going out an gifting the others the opportunity as easy and as convenient as possible. We hoep that whomever you gifted Keetoo to had a great day out.
Also, we're sure you already are,😉 but please do tell friends and family about Keetoo, the more people that know the more people we can help create better days out for!
If you have any other thoughts on how we could improve Keetoo please do let us know info@keetoo.com.
Best wishes,
The Keetoo team and Heston the dog 🐶
Keetoo Credits are a charm!!
I now use Keetoo so regularly, I thought it was time for me to write a review! Ok - brilliant weekend: First Madame Tussaud’s, then a Night Flite on the The London Eye. Here I am again at Caffè Nero after spending a late evening at Vue - we watched Avatar last night! Always a great watch and using these free credits is an absolute breeze! Thanks Keetoo. Love this app! Love this mobile life! Xx
1. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Keetoo®
Hey there Rory,
Thanks for the review - As a regular user if you do have any suggestions you feel may improve Keetoo, or additonal places you'd like to be able to use your Kredits we'd be delighted to hear from you at info@keetoo.com.
Also, we're sure you already are,😉 but please do tell friends and family about Keetoo, the more people that know the more people we can help create better days out for!
Best wishes,
The Keetoo team and Heston the dog 🐶
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