Recently had a great experience with the support team, in particular Phill Pinson. We had a couple of tricky off-plan mortgage applications to get placed, he answered every call, nothing was too m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Mehr ansehen
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Mehr ansehen
Excellent service from start to finish Had my mortgage done in September and had a very positive experience with Steven Rodger my mortgage broker to Kensington. He was professional, friendly and extr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.
Kontaktinformationen
PO Box 831, Redhill, RH1 9NJ, Vereinigtes Königreich
- kensingtonmortgages.co.uk
4,6
Hervorragend
7974 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Took a few months but we got there
Took a few months but we got there. Lots of re requests for documents. We were declined EVERYWHERE else. Kensington gave us a life line. Thank you. Will use again. M R
9. September 2026
They were very professional
You guys amazing doing great job helping other landlords to grow
9. September 2026
Kensington made mine and my clients…
Kensington made mine and my clients life easier with their approach to lending. Not the most straight forward case but working with Kensington we got the offer issued
8. September 2026
The service has improved a lot since I…
The service has improved a lot since I last used you. Very fast and efficient
8. September 2026
Over the 5 years never had any…
Over the 5 years never had any problems.
Straight forward renewal, when you need to speak to someone it’s a quick process.
8. September 2026
Great experience !!
3. September 2026
Have had no issues with Kensington…
Have had no issues with Kensington Mortgages at all. Had a fixed mortgage and always been made clear how mutch and exact date going from my bank. Would highly recomend
3. September 2026
it went very smoothly through my broker…
it went very smoothly through my broker mr avi markovic..I would always recomend you further to my friends and family
5. September 2026
Very easy interaction and clear…
Very easy interaction and clear communications.
Kensington also handled the changes in the transaction (2 x purchase price adjustments) quickly and without any issues.
5. September 2026
Excellent to deal with
Excellent to deal with. Had a minor blip on my credit report years ago so had to go with Kensington , now that it’s off I am now getting a good rate so I will be sticking with Kensington
4. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
A lender with too many restrictions
A lender with too many restriction
To improve market competitiveness, I recommend Kensington review the following three areas:
1. Background Portfolios: Remove the maximum portfolio size limit. Most specialist lenders do not have a cap. Since many of our clients have large portfolios, the current restriction does not match market expectations.
2. Overpayment Options: Introduce the ability for clients to make overpayments on their mortgages, as this is a standard feature offered by competitors.
3. Post-Submission Product Changes: Allow brokers to switch a client to a different product after the application is submitted. Forcing a completely new application is inflexible and falls behind the rest of the market.
4. September 2026
Antwort von Kensington Mortgages
Hi Kara, thank you for taking the time to share your feedback and suggestions. We've carefully considered the points you raised. While some aspects of our lending criteria remain unchanged at present, these are kept under regular review as we continue to balance customer needs, broker feedback and responsible lending considerations.
We have, however, recently enhanced our process for product changes, making this more flexible in many circumstances than it has been previously.
We also wanted to clarify that customers are able to make overpayments within the allowances outlined in their mortgage documentation, without incurring an early repayment charge where these fall within the permitted limits.
We appreciate you taking the time to provide such detailed feedback and have shared your comments with the relevant teams.
Thank you, Kensington.
quick and easy process
3. September 2026
Give us a chance of a mortgage when…
Give us a chance of a mortgage when some high street bank including my own bank wouldn’t
So for that I’m staying loyal now my bank is nagging me to remortgage with them but it’s a big fat no thank you
5. September 2026
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