Recently had a great experience with the support team, in particular Phill Pinson. We had a couple of tricky off-plan mortgage applications to get placed, he answered every call, nothing was too m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Mehr ansehen
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Mehr ansehen
Excellent service from start to finish Had my mortgage done in September and had a very positive experience with Steven Rodger my mortgage broker to Kensington. He was professional, friendly and extr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.
Kontaktinformationen
PO Box 831, Redhill, RH1 9NJ, Vereinigtes Königreich
- kensingtonmortgages.co.uk
4,6
Hervorragend
7975 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good with keeping in contact.
Very good with keeping me up to date with what was happening . Would of liked the timeliness from start to finish to be a little quicker though .
27. August 2026
Great communication kept me upto date…
Great communication kept me upto date and also all the timings were met as per plan. Brilliant staff.
27. August 2026
Brilliant!
27. August 2026
Very happy with the service and…
Very happy with the service and proactiveness from the Underwriter
29. August 2026
Quick response to to the survey and…
Quick response to to the survey and then offer of mortgage
26. August 2026
Rapid turnaround from app to offer in…
Rapid turnaround from app to offer in less than a week, and brilliant support from Steve Chitty as always.
27. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Bit of a long drawn out process
Bit of a long drawn out process, system very difficult to work with especially uploading requested documents. BDM Jo Field helped get over the line in the end very helpful go between with the underwriter. Cant fault any staff its the system and process that's a bit tiresome.
26. August 2026
Antwort von Kensington Mortgages
Hi Roger, thank you for taking the time to share your feedback. We're sorry to hear that parts of the process felt lengthy and that our system made uploading documents more difficult than it should have been. We appreciate how frustrating this can be when you're keen to progress your application.
We're pleased to hear that Jo was able to support you throughout the process and help bring everything to a successful conclusion. We'll be sure to pass on your kind comments to her.
Thank you, Kensington.
Easy to apply
Easy to apply, quick speed from app to offer and completion within 2 months so clients are very pleased.
22. August 2026
I have submitted one application for…
I have submitted one application for purchase on BTL Ltd Co application. The client sold his shares and used as deposit for purchase. The case has been cancelelled due to funds where not available in the account for three months. Really lacking intelligence, showing poor judgment, or acting in a silly and unwise way in your policy.
26. August 2026
Antwort von Kensington Mortgages
Hi Giridhar,
Thank you for your feedback. We appreciate that policy requirements can sometimes be frustrating when they affect the progress of an application.
While the original application was unable to proceed at the time, we're pleased that following a further submission, a mortgage offer was subsequently issued.
Thank you, Kensington.
Smooth process from start to finish
Smooth process from start to finish. Any of my queries were answered quickly and in a professional manner. Well done Kensington mortgages.
29. August 2026
Absolutely amazing experience
Absolutely amazing experience, very straight forward and simple application. Provided us with a mortgage that I thought might not be possible. Kensington Mortgages exceeded my expectations would have no hesitation in recommending them. Thank you!
30. August 2026
Detailed and precise
The experience was very smooth and was done in a professional manner.
23. August 2026
Just had a mortgage offer declined due…
Just had a mortgage offer declined due to internal audit with no reason, after weeks of excessive documents and scrutiny it’s just a dead end. Exchange is only couple days away and you guys should do better in explaining stuff and I’m sure this is an internal error that caused it to be decline
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Kensington Mortgages
Hi, we're sorry to hear that you were disappointed with the outcome of your application. We appreciate that this will be frustrating, particularly after the time invested in the process. While we're unable to comment on the specific details of individual lending decisions, we understand your concerns and appreciate you taking the time to share your feedback. Thank you, Kensington.
Very happy with the service provided by…
Very happy with the service provided by Kensington Mortgages..1st time buyer!!
19. August 2026
The valuation report wasn’t very good
The valuation report wasn’t very good. Valuer supplied through Kensington to value the property was too one sided and towards Kensington. If we were applying for 90% of the value I would understand coming in below. But we felt that the value didn’t represent what we needed.
27. August 2026
Antwort von Kensington Mortgages
Hi JR, we're sorry to hear that the valuation did not meet your expectations. We understand how disappointing it can be when a property's valuation comes back lower than anticipated, particularly when you feel it does not reflect its true value.
While we arrange the valuation as part of the application process, the final figure is determined independently by a qualified surveyor. Their assessment is based on a range of factors, including local market evidence and recent comparable property sales.
We appreciate you taking the time to speak with a member of our team and hope the conversation helped to provide greater clarity around the valuation process. Thank you for sharing your feedback, Kensington.
Very nice and easy to deal with my…
Very nice and easy to deal with my finance advisor in Kensington teamed up to do a really good job thank you
27. August 2026
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