KGORGE Curtains Bewertungen 442

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We received exactly what we ordered. We were happy with what we got. It was easy to order our exact measurements. The company came through as promised delivery came on the date. It was told everything... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

These outdoor curtains are absolutely beautiful. They hang well and were easy to install. Someday in the distant future when they have been too sun beaten to hold up any longer, I’ll be ordering from... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gardinengeschäft

Vom Unternehmen geschrieben

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

442 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

We were very happy when our order…

We were very happy when our order arrived. Warning I will not take long and they will faded drastically. We live in a shaded woods in the state of Ohio. China company do not expect to return, it will cost more than product. Look elsewhere.

11. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have been waiting for a credit to my…

I have been waiting for a credit to my credit card for what seems like weeks. When last I inquired, i was topd my 3 pkgs were being examined. The items were never taken out of the box, only opened to check the merchandise and once opened I realized the rods were
the wrong size and closed the boxes
Not sure what could be taking so long

7. März 2024
Bewertet mit 5 von 5 Sternen

These drapes really are beautiful &…

These velvet blackout drapes really are beautiful & made very well. I have the champagne color & now the blush - they are both lovely but I’m especially fond of the blush. Also in the champagne I ordered the 84 length & in blush I ordered the 96 length & I really prefer the longer length bc the drapes look nice when they puddle on the floor. I like the amount of light that they block out… not fully black out by any means but definitely darkens the room considerably. Highly recommend!

30. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Customer service is awful. Return process is awful.

We ordered the 192" X 276" waterproof sunshade for our backyard. After multiple attempts with different fastening devices we were unable to remove the sag in the middle of the shade with tension. We even used the kit that the company sold as an additional item. The material was just too weak in the middle. The return process has been a nightmare. I'm still trying to get a return address to ship the product back to the company. We've had over a 12 email exchange and at this point I seriously doubt if I'm getting my money back. Awful customer service. Do not recommend at all.

1. Jänner 2024
Bewertung ohne vorherige Einladung
KGORGE Curtains-Logo

Antwort von KGORGE Curtains

Dear valued customer,

We greatly appreciate your support.
Our multiple email exchanges because we understand that the return will waste a lot of your time and extra return fees.

We sincerely apologize that our product did not meet your expectations.
Because the droop of the shade sail is also related to the size you ordered. The larger the size, the easier it is for the middle area to sag.
And we gave you suggestions on this issue and agreed to your return.
We have provided the return information in the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Wishing you a wonderful day!

Warm regards,
kgorge.com

Bewertet mit 5 von 5 Sternen

Privacy honored

The curtains worked very well in our Gazebo. We draped open one side & closed the other (3) sides. They especially helped keep out the cold as we sat outside to enjoy the day! Thank you!

25. Dezember 2023
Bewertet mit 5 von 5 Sternen

Outdoor Curtains

We ordered outdoor curtains for our patio. These came in a reasonalble amount of time and the quality was just as described. They are heavy duty with nice gromets that should last for a long time. We have yet to determine how the dark cloth with sustain its color when the summer sun starts shining but for now we are very pleased with our purchase.

5. Dezember 2023
Bewertet mit 5 von 5 Sternen

We love our new outdoor curtains

We love our new outdoor curtains. We are using them on our from porch to protect the carved wood doors from the sun. They look nice! I purchased the tiebacks in order to be able to tie pack the curtains. Cute!

11. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I think your return policy is terrible

I think your return policy is terrible. I think the return time should be 1 month. I had unopened curtins and couldn’t return them after 2 weeks. Ridiculous!

4. Dezember 2023
KGORGE Curtains-Logo

Antwort von KGORGE Curtains

Dear valued customer,

We greatly appreciate your support.
We sincerely apologize that our product did not meet your expectations.
I'm sorry that our return policy no longer has the 30-day provision a long time ago.
For further details, please refer to our comprehensive returns policy: https://kgorge.com/pages/return-refund-policy
Could you pls tell us which order you want to return?
And we have provided the solution in the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Wishing you a wonderful day!

Warm regards,
kgorge.com

Bewertet mit 5 von 5 Sternen

Vinyl tarps keeping patio warm

I read the reviews and decided to order vinyl tarps to “enclose” my patio for the winter to keep my orchids protected from the cold. If you considering enclosing your patio, these tarps are excellent. With the use of the tarps and 1 small propane space heater, the large patio has consistently been 12 degrees warmer than the outside temp.

1. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Curtains are good quality and arrived…

Curtains are good quality and arrived quickly. Customer service was responsive, and the price was reasonable, however, the color info and photo on the webpage isn’t accurate: the forest green is actually emerald verging on teal. But overall, good curtains, good experience with the company.

8. November 2023
KGORGE Curtains-Logo

Antwort von KGORGE Curtains

Dear valued customer,

Thank you for your support, and we sincerely apologize for any inconvenience caused.
Regarding the product color problem you mentioned, I'm sorry that there is a color difference between the color of the picture and the actual product. You can also take a look at the product description.
And we have provided the solution in the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a nice day!

Warm regards,
kgorge.com

Bewertet mit 2 von 5 Sternen

Took almost month for express delivery …

Took almost month for express delivery and was told refund. NEVER HAPPENED. PRODUCT QUALITY VERY POOR STATED CLEAR HEAVY GAUGE PLASTIC FOGGY AND THIN WAS SUPPOST TO HAVE ENFORCED HOLES AROUND TARP 13FT BY 33FT HAD 4 ONE ON EACH CORNER I FEEL I GOT TOOK ADVANTAGE OF.I AM 76 AND MY MONEY IS HARD TO COME BY. THIS WAS ORDER ED TO TRY AND PROTECT BACK PORCH FROM WIND TO TRY AND CUT FUEL BILL

1. November 2023
KGORGE Curtains-Logo

Antwort von KGORGE Curtains

Dear valued customer,

We sincerely apologize for any inconvenience caused.
Would it be possible for you to kindly take a few pictures that clearly highlight the specific issue and send them to us by mail?
We have also sent you the mail and will try our best to help you.
Waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a wonderful day!

Warm regards,
kgorge.com

Bewertet mit 5 von 5 Sternen

Side porch curtains

The curtains we ordered are terrific. They were installed on our side porch and are sturdy and beautiful. Couldn’t be happier.

5. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

You sent the wrong item

You sent the wrong item. Something I didn't want and could not possibly use you and would not take it back, so I had to dispose of it.

4. November 2023
KGORGE Curtains-Logo

Antwort von KGORGE Curtains

Dear valued customer,

Thank you for your support and sorry for the inconvenience.
Sorry we sent you the wrong size item, just we have fully refunded your order.
And the wrong size item you can dispose of the wrong product yourself, throw it away or keep it.
We also have sent you the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a nice day!

Warm regards,
kgorge.com

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