Kiierr Hair Growth Bewertungen 299

Great communication and quick resolution of an ordering hiccup. Reasonable pricing for a quality product.

Purchased the model 272MD cap Jun 24, 2023 & received it July 2023; submitted a scalp photo (hair loss area) & wore the cap per the instructions. I had a previous cap (different maker) that had a fraction of the infrared diodes of the new, so was not worried about the money-back guarantee as was confident I would see results. Almost 1.5 yrs later, no noticeable improvement.
Emailed Kiierr customer service Feb 2, 2025 with original before AND after cap use photos; rec'd a reply asking if I was seeking a refund; I sent a Feb 10 reply stating I believe the cap isn't working properly & would like to have the cap tested and my callback number & availability; rec'd an email reply ONLY that "if it lights up, it's working properly" (a ridiculous assumption); called them March 4 (no person to person customer service when calling them) & asked for a callback.

To this date, I've never heard back from them.

I would encourage anyone considering red light therapy to check out hair loss clinics in person to confirm what tried & tested brands they use or recommend.

My shipment arrived on time.
All of the packaging that came along with the product was of very high quality which indicates that the company is not trying to make money on a quick basis & is committed to ensuring that their customers know that they are dealing with quality people.

Shipment was delayed but communication was good after l inquired, very professional and apologetic. l was pleased. Overall good customer service.

I bought one of their laser hats. It was too small for me, and for some reason wearing it made me intensely nauseous.

I asked if I could return it I was told I would have to use it for 7 months first (which of course I can't do since I could tolerate it for less than a minute).

The also asked me if I wanted to pay them another $300 for a bigger hat.

UPDATE: After 2 months I have finally gotten a refund, which seems to be entirely due to publicly shaming them here.

Excellent customer service. Delivery was efficient and very easy to use. I am excited for the potential results.

Personal customer service that answered my questions prior to purchase and continues!

Thank you!

Have had the Halo for about a week and can already tell a difference in my skin by only using it 20 minutes once a day. It’s like having a spa in your home. The quality is top notch! The cycling light therapy option is wonderful!! I highly recommend this product, you will love it!!

I would like to commend Jami who is in Sales. She was a tremendous resource to me in deciding which hat would be best for my hair loss. All questions were responded to if not the same day, the next in a thorough manner. She was able to tell me about the differences in the different models in easy to understand language. She made me feel valued as a customer of Kiierr.

I just received the Kiierr. I used it for the first time. seems easy enough.

Customer service is absolutely top-notch! Very pleased with communications!

I have enjoyed my Kiierr Cap for several years now and experienced excellent results. Their service is also outstanding. I recently reached out to them when my battery was not holding a charge. They quickly responded and resolved my issue courteously and professionally. Even though my cap was technically out of warranty, the ensured my problem was resolved. From my personal experience I can say that not only are their products effective, they are a great company that really cares about customer satisfaction!

They answered really fast to all my questions.

No one answers the phone. I left a message, no one returns the call.
I have to write messages to get discounts codes greater than on the website.
Higher prices than competitors for the same laser caps.

Kiier responded to my e mail in a timely manner. I sent them a description of my problem with my cap/battery along with a video. They offered a battery pack and a little care package for my trouble. The warranty covered the battery at a discounted rate. But kiier decided to cover it all, plus a care package. Kiier is very serious about customer satisfaction!

The kiierr laser cap has not only helped regrow my hair, but has also stopped me from losing additional hair! Thank you Kiierr!

Kiierr's customer service has been amazing. They were very quick to answer all of my questions. Their product is also great! Could not recommend them more!

Kierr customer service is wonderful. I just received and began using the cap (302 model) so can not speak to results yet but the client support team is fast, helpful and easy to work with in any capacity.

The product exceeded expectations with ease of use and a battery charge that always lasted longer than advertised. The hat is very durable after 8 months of use so far.

Just over a year ago I noticed that my hair was thinning. After doing extensive research, I decided to buy the Kiierr MOdel-272 Laser Cap System and couldn’t be happier. Not only have I noticed that my hair has gotten fuller, but so has my family, my friends, and my hair stylist.
In addition to great products, the Kiierr customer service staff has been most helpful, knowledgeable, and courteous.
I’ve been recommending the Kiierr Family of Devices and will continue to do so.