I ordered a lot of garments from Kit and Kaboodal. All really lovely products but unfortunately they didn’t suit/fit me so had to be returned. Royal Mail lost my return parcel. Kit and Kaboodal were b... Mehr ansehen
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Das sagen Bewerter
I received an item, which I paid quite a bit for, in terrible state - extremely creased/crumpled. I was given a very small discount after putting in a complaint. Not enough to make me ever want to sho... Mehr ansehen
Lots of great things to say about Kit and Kaboodal. I’ve been shopping with them for many years now. I love the collections, they have great promos, an online fashion parade and comments by real Cus... Mehr ansehen
Lovely dresses. 3 strangers stopped me in the last 2 days admiring my KitandKaboodal dresses. I have 4 more dresses on my wish list! I’m not in the UK so Brexit has added extra taxes and the Po... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Kit and Kaboodal is the home of Made in Italy clothing. As a family owned business our mission is to offer stylish, affordable and versatile women's clothing, designed to flatter all ages, shapes and sizes. Easy-to-wear outfits that can move you seamlessly and effortlessly through the seasons.
Kontaktinformationen
Ousegill Business Park, Unit 3-10, Carr Side Road, Great Ouseburn,, YO26 9AE, York, Vereinigtes Königreich
- 01423 325725
- info@kitandkaboodal.co.uk
- kitandkaboodal.com
Bittet Kunden um Bewertungen
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Not the best quality and unable to contact customer services
Had an email to submit a review for an item recently purchased from this company. The item wasnt the best quality but was very pretty. However, there is no way to contact them to arrange a return even if I wanted to as they have stopped answering calls and emails, and delete social media posts as it is reported that they have gone into administration. Bizarrely they are still sending text messages offering me discounts despite being unable to access their website any more.
The quality of items not great so I…dreadful outcome
* As I made my purchase via PayPal 1 in 3 payments and I was still having to pay for items I returned to KK and didn’t get refunded for I put in a claim via PayPal. It took a little time but PayPal have given me a full refund. I’m relieved & impressed. * The quality of items not great so I made a return. Waited. No refund. Turns out business has collapsed so now I have no items and no refund. No warning or information business was collapsing and they traded up to last minute, really bad.
What is going on?
I placed an order on 1st March and the money has been taken from my account. I’ve received no communication at all from the company and no delivery. They are not answering the phone and the message states that the voicemail box cannot receive messages as it is full. Their website is not operating. They say they are making “exciting changes” and to return later.
Where has this company gone
Where has this company gone
I have not received my parcel12 days…
I have not received my parcel12 days later.I was not given a tracking number.Nobody answers the phone,i cannot leave a phone message,as the mailbox is fullI sent an email.It was received,but i havr not received a reply
Love Kit and Kaboodle
Love Kit and Kaboodle.
Great range of clothing.
Just received my latest order.
- 2 shirt dresses. Very happy.
I’ve always had great experiences.
Even if an item doesn’t fit me well, always found returns easy and refunded.
Customer service is fab, a person to talk to!!!
Note:
I hope the website being down right now, is a technical issue or web update and not you shutting down. 🙏🏻
We need kit and kaboodle in our lives 😊
AVOID! COMPANY HAS GONE BUST
I purchased a linen dress from them which proved not to be linen at all when it arrived but a cheap and nasty loose weave fabric that was thick and a false black. I've bought linen items from them before without issue but will not be buying any more.
I notified the company by email immediately and sent it back the following day. They have confirmed that it has been received but have not issued a refund three weeks later.
No reply to complaint and formal complaint emails and phone number doesn't go through.
It's disgraceful that this business has continued trading in spite of knowing that they are going into administration and subsequently leaving customers high and dry.
Faulty trousers
I ordered some trousers which arrived with a fault. There is no return slip in the parcel, and their website seems to be down for maintenance - customer services phone number isn't answered, and they don't reply to messages on social media. Very bizarre, and unlikely to buy from them again (assuming the company still exists!)
disappointing
their customer services staff are lovely however - although you have to phone as they dont answer emails -despite paying a fairly hefty whack for delivery it took forever. the 2 garments I bought are disappointing given the price point. its italian made clothing which tbh I see being sold on market stalls all the time in Europe at a much lower price. There is no hemming on the T shirt like top I bought so the hem, neck line and cuffs have already started to roll because the fabric is very flimsy, which on a long length garment is not a good look. the cut on both garments is not great but i suppose when a garment is to fit such a wide range of sizes is to be expected. the 2 tops i bought are not horrible just the quality i was expecting for the price point is disappointing
I have been buying from Kit and…
I have been buying from Kit and Kaboodal for a few years now, always plenty of choice and great offers.
I can’t comment on returns as I’ve never made any! Always pleased with my choices.
I’ve seen a couple of poor reviews, which I think are unfortunate- I appreciate the website is currently down and the private facebook page is also paused, which suggests a problem (it’s never happened before) They are a small family company who only sell on line so the unavailability of the website will be horrendous for them.
Please bear with them regarding the return issue I’m positive they will provide help as soon as they can.
Other than that the clothes are great!
Disappeared!??
I ordered a couple of items because my Mum recommended them to me. The items seem to be good quality but I wanted to return one because it's too short. I didn't get a returns form with the parcel and I tried to go onto their website but it's undergoing maintenance. So I tried calling them for the past couple of days, no answer. DO NOT BUY ANYTHING FROM THEM.
Wow! Wow! take a bow!
I have bought several items from Kit & Kaboodle and they always arrive super quick! The clothes are great quality and great value for money. I am a size 20 and all the tops I have bought are a good length to cover my tummy! Always a good choice and great promotions. The best online shop by far! :)
Wendy Ann
Refund process!
If you don't mind waiting 3 weeks for your refund you will be fine !but for me the refund process is far too long!! And emailed 3 times having to ask , so for that reason I won't be ordering again.
excellent
Quick delivery, great clothes and brilliant choice.
K and k is a trustworthy company with a…
K and k is a trustworthy company with a great reputation. The range and variety of styles is second to none. Can't find similar clothes anywhere. Their styles are so different and unique. The quality is always of a high standard. I like the individuality of styles, colours and ideas of how to wear things together, like layering. Whenever I wear k and k I get lots of compliments with people asking where I get my clothes. I sometimes question whether I'm too old at 72 to be wearing their styles but watching their videos gives me the confidence to do so . Highly recommended.
I found Kit and Kaboodal a couple of…
I found Kit and Kaboodal a couple of years ago ,at the time I was lost when it came to my fashion and I lived in black trousers and baggy black tops. My sister bought me a pair of trousers from this company and I loved them and I haven't looked back. Now my wardrobe is full of bright colours ,quirky and great quality clothes. I then found the members page which is fabulous, a great community with inspirational ladies plus special members discounts and competitions. I now feel happy and confident in what I wear
My 'go to' company!
I have been ordering gorgeous clothes from Kit and Kaboodal for a number of years and have recommended friends. Their styles are so different and their customer service is absolutely outstanding, nothing is too much trouble. So glad I found this wonderful company.
Great online shopping
Great online shopping -I don’t buy from anywhere else -super clothes -lots of colours to choose from -highly recommend take a look online
Michelle Haworth-Jones
Lots of great things to say about Kit…
Lots of great things to say about Kit and Kaboodal. I’ve been shopping with them for many years now. I love the collections, they have great promos, an online fashion parade and comments by real Customers and the Service is first class. I now use Royal Mail standard delivery and my purchases are received really quickly delivered to my door via our local village Postie. There are always new collections coming online on the website and I check out what’s new on the K&K Members Group on Facebook. Best love, summer linens, some unique styles and reasonable prices.
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