Used Marsell to order some kits for our youth team, I spoke and dealt with many suppliers but he stood out by far from a communication perspective, price and quality. Gave me the best deals, and best... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered 2 sweatshirts instead of 1 by mistake and emailed Kitlocker once I realized what I had done. I received a lovely email from Becky telling me she had fixed the problem and had issued a refu... Mehr ansehen
I ordered an item in March and paid extra for quick delivery.But its now Easter and still nothing and I can't get hold of anyone at kitlocker. I should have read the reports on here first about a subs... Mehr ansehen
Unternehmen hat geantwortet
Wow your team are amazing! Exactly what you see on line, exactly to size, amazing prices and great contact from ordering to delivering. Comes well packed aswell. Fantastic service through out and will... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fußballgeschäft
- Aktivbekleidungsgeschäft
- Hockeybedarf
- Geschäft für bedruckte Kleidung
- Rugbygeschäft
- Sportbekleidungsgeschäft
Vom Unternehmen geschrieben
We are proud to be one of the UK's leading team kit and sportswear retailers. With grassroots sport at our heart, we've been providing quality products from the biggest brands since 2005. Customer reviews are always welcome!
Kontaktinformationen
6-8 Stevenson Way, S9 3WZ, Sheffield, Vereinigtes Königreich
- 0114 275 6860
- sales@kitlocker.com
- kitlocker.com
4,0
Gut
6548 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great Customer Service
I ordered 2 sweatshirts instead of 1 by mistake and emailed Kitlocker once I realized what I had done.
I received a lovely email from Becky telling me she had fixed the problem and had issued a refund.
Brilliant service thanks and I will be a customer in the future.
15. April 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von Kitlocker.com
Hi Benett,
We're happy to hear that your son is very happy with the items. Thank you for sharing this positive experience with us!
Kind Regards,
Team Kitlocker
Antwort von Kitlocker.com
Hi Danilo,
We're happy to hear that you had a great experience with our products and pricing. Thank you for your positive feedback!
Kind Regards,
Team Kitlocker
Marsell the goat
Used Marsell to order some kits for our youth team, I spoke and dealt with many suppliers but he stood out by far from a communication perspective, price and quality. Gave me the best deals, and best advice and no question was too much for him. Done a really good job which should be recognised.
We ran into a problem, but he called me straight away with a solution better than the original plan, top bloke!
1. März 2026
Bewertung ohne vorherige Einladung
Great junior football
Fantastic product at a great price bought as a gift for a 7 year old who absolutely loves it. Easy to inflate very satisfied customers
6. April 2026
Abysmal stuff
Placed an order for two items on the 10th March with both items in stock. Turns out one of the items was out of stock. Didn’t receive an update on my order being dispatched, so contacted. Told they were waiting for stock to arrive on the 23rd March - this then got pushed to the 27th March. Ignored a couple of emails after that & only received an update on the 3rd April to say ‘a batch of delayed items have now arrived’. Have since received my order, yet it contains one of the items I ordered, not both. You’ve had my money for a month, and proceed to send me one out of the two items, a month later - cheers lads
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kitlocker.com
Thank you for your review.
Please accept our apologies for the delay in getting your items to you.
We have unfortunately, been faced with significant delays from the manufacturer for some items, which in turn, means that the order will be held back, unless manually split, whilst we wait for everything to be ready to ship.
We know this does not excuse the delay, but hope it provides some context as to why it has taken so long.
It does look as though one of two items was shipped, with the last item having been refunded at your request late last week. The funds will clear back into your account this week.
Once again, we sincerely apologise for the inconvenience caused by this.
If we can be of any further assistance, please don't hesitate to get back in touch and we'll be happy to help.
Kind regards
Team Kitlocker
I ordered two items from kitlocker over…
I ordered two items from kitlocker over 4 weeks ago and I’ve still not received my items. I have messaged and had no reply.
Check before you purchase as I’m currently over £90 out of pocket and still no items.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Kitlocker.com
Hi Chris,
Thank you for your review.
It looks as though your order contains a couple of items which have a longer leadtime on them, which means your order will be shipped a lot later than the usual 2-3 working days after placement.
I can confirm that you should expect this to arrive with you between 16/04-17/04. We will be in touch with you via email once we have shipped this out, with tracking to follow.
If you need any further assistance, please don't hesitate to get in touch via support@kitlocker.com and we'll be happy to help!
Kind regards
Team Kitlocker
great price and good product
30. März 2026
Chris at Kitlocker has been really…
Chris at Kitlocker has been really helpful with a recent order I placed. The customer service I received was second to none and I will be placing more orders.
2. April 2026
Bewertung ohne vorherige Einladung
Great experience good value for money.
28. März 2026
Antwort von Kitlocker.com
Hi Richard,
Thank you for your review.
It looks as though the courier has sent this over to one of your neighbours, however, this morning we have emailed you to confirm the resolution to this issue.
If you require any further assistance, please email us in that thread and we'll be happy to help.
Kind regards
Team Kitlocker
Great choice of products at very…
Great choice of products at very competitive prices. I like the fact that delivery is by Royal Mail rather than a less reliable courier. Good service.
28. März 2026
Ordered wrong size
Ordered wrong size. No issues / fast refund and speedy response to my sizing product query. Thanks
30. März 2026
Just what I needed
Just what I needed. Perfect size and comfortable. Exceptional, fast and deficient service.
29. März 2026
Item NOT delivered yet…
I ordered an item in March and paid extra for quick delivery.But its now Easter and still nothing and I can't get hold of anyone at kitlocker. I should have read the reports on here first about a substantial amount of poor delivery. Should kitlocker bother to read these reviews then my order number is 9347507 n.b I wanted to order 2 of the item but without an explanation it wouldnt let me - good job as it sounds !
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kitlocker.com
Hi David,
Sincere apologies for the delay here.
Unfortunately, our operational facility faced issues with the local power grid and internet cables, which had significantly dampened our efficiency in shipping orders out. We had applied a backup, but this does not operate as efficiently, which is why your order was significantly delayed.
I can, however, see, that your order was dispatched yesterday, so you should have received a confirmation email regarding this with the tracking link available to open.
I have processed a refund for your postage fee, so please allow 3-5 working days for this to clear back into your account.
If you require any further assistance, please don't hesitate to get in touch via support@kitlocker.com and we'll be happy to help.
Kind regards
Team Kitlocker
Super fast delivery and product (socks…
Super fast delivery and product (socks ) exactly as described.
29. März 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.