Hayley Hayley dealt with the sale of my property with professionalism and kindness. She was very responsive to my queries and understood I found the whole process difficult, so she went the extra... Mehr ansehen
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Das sagen Bewerter
Kirsty took us through sale and purchase and was really proactive. Always available, and always provided lots of detail when asked which was really helpful to understand our status within the move. Th... Mehr ansehen
5* service from KMC and in particular Hayley... never known a conveyencer like her. Professional, organised and managed to sort our sale in record time. She was always there when we needed advice and... Mehr ansehen
I had a bit of bad start when the first conveyancer assigned to my sale left, and then so did the next one! Was then assigned to Danielle who was brilliant, if I was just writing the review for her i... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.
Kontaktinformationen
21-23 Broad Green Rd, L13 5SD, Liverpool, Vereinigtes Königreich
- 0151 832 4977
- info@kmclegal.co.uk
- kmclegal.co.uk
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Hayley
Hayley
Hayley dealt with the sale of my property with professionalism and kindness. She was very responsive to my queries and understood I found the whole process difficult, so she went the extra mile to make me feel everything possible was being done.
I wouldn’t hesitate to recommend Hayley and think she is an asset to the KMC Legal team.
5* service from KMC and in particular…
5* service from KMC and in particular Hayley... never known a conveyencer like her. Professional, organised and managed to sort our sale in record time. She was always there when we needed advice and made the process simple and straightforward. We have requested her specifically for our next property. Highley reccomend. Thank you!
Kirsty was excellent!!
Kirsty took us through sale and purchase and was really proactive. Always available, and always provided lots of detail when asked which was really helpful to understand our status within the move. The best solicitor we’ve ever had, always felt like she put our interests first. Would 100% recommend.
Danielle
I had a bit of bad start when the first conveyancer assigned to my sale left, and then so did the next one! Was then assigned to Danielle who was brilliant, if I was just writing the review for her it would be 5 stars!
Amazing from start to finish really…
Amazing from start to finish really helpful
sale of house
sale of house was more complicated as i was selling under power of attorney for two other owners but staff were always helpful and professional,especially suillin tang and angela fergus.i will deal with kmc again.thank you again.
Can’t fault them
Can’t fault them. The app was helpful and all correspondence was detailed and timely. Kirsty Hudson was the conveyancer who worked on our purchase. She was really responsive to all our queries and always provided detailed responses. We had a great sense of confidence as we headed towards completion because of how we had been supported throughout the process
Outstanding determination and customer service
We recently completed both the sale of our home and the purchase of a new property, and I genuinely cannot recommend Joanna and KMC Legal highly enough.Throughout the process, we faced several challenges due to a lack of knowledge and support from our buyer's solicitor, which created difficulties in managing expectations across the chain. Joanna handled every issue professionally and confidently, ensuring communication remained clear and that progress continued when it could easily have stalled.Joanna was always informative, proactive and incredibly responsive. There were days when I spoke to her several times, and she was always available to answer questions, provide updates and offer reassurance. It never felt like just another transaction to her; she genuinely cared about getting the move over the line for us.What stood out most was her dedication and passion. Joanna consistently went above and beyond, chasing issues, keeping all parties informed and doing everything possible to ensure our sale and purchase completed successfully. Her knowledge, commitment and personal approach made a stressful process far easier to navigate.Thank you, Joanna, for everything you did. We are now in our new home because of your hard work and determination. I wouldn't hesitate to recommend Joanna and the team at KMC Legal to anyone looking for a solicitor who truly cares about their clients.
We can not praise Jade enough for all…
We can not praise Jade enough for all her help, professionalism, efficiency and dedication. She always responded to our questions quickly and efficiently. She had everything in hand and was instrumental in bringing our sale to a timely completion. We would not hesitate to recommend her services.
Great experience with Dean at KMC legal
We have had a great experience with our solicitor Dean McAfee throughout the whole process of buying our property . Communication was always clear and professional and any questions or concerns we had were dealt with quickly.
Dean kept us updated at each stage, which made the whole process feel much less stressful. We really appreciated how responsive, helpful and efficient he was, particularly when dealing with enquiries and getting everything progressed.
Would definitely recommend and wouldn’t hesitate to use them again in the future. Thank you for all your help!
We have just completed our purchase…
We have just completed our purchase with Veronica Stott and the service we have received was excellent. We can't thank her enough for making it a seamless transaction.
KMC Legal took us through the sale of…
KMC Legal took us through the sale of our family home of 41 years. Their customer service, knowledge and communication was excellent, particularly our conveyancer, Dean McAfee. Would be happy to recommend.
Very good & efficient service
Very good & efficient service.
Easy to speak to someone if you have any questions.
Excellent service
We recently completed our house move and were extremely pleased with the service we received from Kieran.
Throughout the process, Kieran was incredibly responsive and attentive.
He always took the time to listen to our questions and talk through queries.
Our emails and calls were answered quickly, which gave us a great deal of reassurance during what can otherwise be a very stressful process.
There were a number of issues to deal with along the way, but Kieran remained approachable, professional and focused on keeping everything moving towards completion. We really appreciated the personal attention and clear communication throughout.
Kirsty Hudson was a pleasure to deal…
Kirsty Hudson was a pleasure to deal with. All queries were answered in a timely manner and communications were clear and regular.
Extremely helpful. …
I dealt with Kieran Williams from the get go, my situation was a little bit complicated as I was selling my mum’s home with power of attorney as she has Alzheimer’s in a nursing home
Kieran was extremely helpful helped me to understand the legalities of everything, patient when I was asking lots of questions and helped me navigate everything I had to do
I am extremely grateful for all the help and the smooth running of this sale/negotiations that he deslt with thank you I would highly recommend him
Angela Fergus was so professional from…
Angela Fergus was so professional from the beginning we were updated throughout at every step ov the process and it was a stress free experience whould highly recommend recommend kmc legal especially Angela
Excellent service from Kirsty Hudson at…
Excellent service from Kirsty Hudson at KMC. Her prompt attention and replies to all matters made the transaction as hassle free as it could. Would definitely recommend her!
Kirsty from kmc legal
Kirsty from kmc legal , made our property sale experience as smooth as possible.
Communication is key, she kept this going from start to finish.
Thank you very much.
DO NOT INSTRUCT THIS FIRM
I have waited 31 months before being able to write this review.
FW Meggitt trading as KMC Legal acted for me on the sale of a leasehold flat and the purchase of a freehold bungalow, completing on 26th January 2024. On that day I received a completion statement which was clearly incorrect. I pointed this out; I then received a second completion statement which was also incorrect. KMC calculated that they owed me £192 (which didn’t tally with either statement) and they paid this to me.
I attempted to put together my own completion statement, which was difficult as I couldn’t rely on the figures they had used, but I calculated they owed me around £1400. I sent this to them but received no response.
I then made a formal complaint to KMC under their own complaints procedure. Only after prompting did I receive an acknowledgment. I never received any response to my actual complaints.
I then referred it to the Legal Ombudsman. The Ombudsman wrote to KMC, who did not respond. In fact they failed to respond for such a length of time (over a year, I think) that the Ombudsman referred KMC to the Solicitors Regulation Authority.
The Ombudsman service makes it’s decisions purely based on the evidence you provide it, so I had to go through all my emails to/from KMC from 2023-2024; plus gather statements from my mortgage company, the managing agent and ground rent holder for the flat; plus copies of all bank statements for payments I had made to KMC. I put together a portfolio of evidence, which took me literally weeks.
One of my complaints from the beginning was that KMC had made me pay them (they said it was ‘standard procedure’) a £500 “retention” in case of arrears of service charge and ground rent even though I’d PROVED to them beforehand with statements from the managing agents that no such arrears existed (in fact I was owed money by the managing agent, the return of which KMC failed to apply for).
Another issue, which I was not aware of initially but which became clear when I was collating my evidence for the Ombudsman investigation, is that KMC’s completion statements had shown an incorrect mortgage redemption figure (for the amount I owed the building society to redeem the mortgage on my flat) stating I owed over £400 more than I actually owed. I checked with the mortgage company and they only received what was actually owed, not the additional £414 KMC’s statements said I owed, and which they retained until this matter was decided by the Ombudsman. What would have happened to that money if I had not pursued this matter??
Eventually, KMC engaged with the Ombudsman and some two and a half years after the start they made an offer of £1200 which I refused.
The Ombudsman continued his investigation based on my evidence and whatever KMC provided (I never got to see this). The Ombudsman found in my favour on all 5 heads of complaint and awarded me £1669. I decided to accept this rather than push it to the next stage as I was sick of the matter after all that time, although I think I deserved more for distress and inconvenience.
The Ombudsman’s decision is final and binding and KMC were to pay within 14 days, day 14 being 25.8.26. The final insult is that they paid a day late on 26.8.26, only after prompting by the Ombudsman, some 31 months after I completed on my sale and purchase.
I would warn anyone: DO NOT instruct this firm.
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