What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... Mehr ansehen
Unternehmen hat geantwortet
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Mehr ansehen
Unternehmen hat geantwortet
Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Complimentary Home Delivery
Your new Land rover in as little as 1 week
Kontaktinformationen
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Vereinigtes Königreich
- 0330 088 8735
- helpme@rockar.com
- landrover.rockar.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service......
Juliet was really helpful and made the process simple and straightforward.

Antwort von Rockar Land Rover
Almost but not quite the perfect sale
The buying process online - so easy and convenient. It's great to be able to deal with documentation online and track progress of the car. I love this method of buying.
The car was delivered on time by Darren, awesome chap, happy for a chat, took me through the main controls etc and ensured I was comfortable before he left.
This should be a 5* review right? Wrong... With 14 miles on the clock the car is on its way back to a dealer for defective lights. While the manufacturer is responsible for the build of the car, I do expect the dealer, prior to release to the customer, to be doing some checks! Lights is definitely on the list of what I expect to be checked. I have some lights not working at all and some intermittent as found by roadside recovery.. they advised an immediate return for in-depth review of the lighting system. We have a second car on order which will remain on order should this fault turn out to be easily fixed and I don't become a frequent visitor of the service bay of Landrover!
To keep it positive, aside from the dodgy lights and my first drive in the car being to a dealership service department, the buying process and customer service/communication with Rockar has been really great.

Antwort von Rockar Land Rover
Simon and his team were very…
Simon and his team were very professional, courteous and helpful.

Antwort von Rockar Land Rover
Really quick responses to my questions…
Really quick responses to my questions and the whole online experience was great to follow and use

Antwort von Rockar Land Rover
up to now quick reaction but I have not got the…
quick reaction but I have not got the car yes so we will have to wait and see

Antwort von Rockar Land Rover
Highly recommended dealership
Highly recommended.
Spent 2 hours at their office in Newbald to try and get the best deal for me as I had a budget.
Got the car of my dreams and delivered within 2 weeks of ordering.
The whole process is seamless and easy. Customer service is a priority and I have received a number of calls from people making sure everything is ok. Car delivered to my door with a thorough run through of all aspects of the process vehicle by the delivery driver.
Michael, Carolann and Richard were amazing throughout.

Antwort von Rockar Land Rover
Great service
Quick response to questions. Very friendly and efficient from start to finish. Really nice pleasant people to deal with.

Antwort von Rockar Land Rover
Excellent personal service
Excellent personal service. All the answers. Made it very easy.

Antwort von Rockar Land Rover

Antwort von Rockar Land Rover
Third car from these
Third car from these! They really are the most accommodating franchise, I have had Range Rovers for 30 years and used many and I have found these are the best and they deliver!
Definitely recommend

Antwort von Rockar Land Rover
Jak was fantastic and really made the…
Jak was fantastic and really made the whole experience of buying my first car great!

Antwort von Rockar Land Rover
Top customer service
Great support team - Pauline, Amy and Michael! I can totally recommend Rockar for buying your Range Rover.

Antwort von Rockar Land Rover
Avoid buying from this dealership at all costs!!!
If I could give this zero stars I would!!
Within a week of buying an F-Pace from here I was driving with my 3 year old son in his car seat in the back of the car. Someone pulled out on me and the seatbelt failed! My son came flying into the centre console in his car seat. I reported the fault to Rockar and they denied anything was wrong with the vehicle. I went through Jaguar finance and they made Rockar take the car back and fault check it. Lo and behold there was a clear issue and they fixed it and offered me a meal voucher to take my family for some food! Obviously I was disgusted with this and said no as we could have been having a completely different conversation had the potential accident happened.
To this day 8 months later my poor son still will not get in the car or even go near it. I’ve reported this to the dealership and they said as they’ve now fixed the seatbelt they don’t see an issue but they’re sorry my son won’t get in the car. The best they can now offer me is to part exchange the car but as I’m in negative equity with my current car I have from them I’d end up paying more out.
Service from so cold managers and senior staff has being nothing short of disgraceful and embarrassing.
I’ve had an absolutely horrific experience with this company and this is still ongoing. They don’t call or follow through on anything they say.
Please avoid this company!

Antwort von Rockar Land Rover
The assistant was very helpful and the…
The assistant was very helpful and the site facilities are simple direct.

Antwort von Rockar Land Rover
The Almighty Defender
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got an immediate thumbs up from the Good Lady; having highly spec'd one, approached several dealers. Rockar Landrover provided the best customer journey without any pressure. On top received the best discount plus trailer delivery and the cherry on top a full fuel tank. Falling in love all over again after my recent bereavement! A very happy chappy once more.
Paul Anton Essex AKA The Almighty One

Antwort von Rockar Land Rover
Fantastic customer service
Fantastic customer service from the start. I’m over the moon with our car and the personal assistant received

Antwort von Rockar Land Rover
Richard was super professional and knew…
Richard was super professional and knew what he was talking about.

Antwort von Rockar Land Rover
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