From start to finish, the team were so helpful. Helping us choose a mattress, great communications for delivery and quick and stress free help with our questions and concerns. I would have no hesita... Mehr ansehen
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Das sagen Bewerter
I was using tons of Cb oils to try to relieve the pain in my knees after a same day of both knees replacement that went wrong but with this Latex Sense topper a good night's sleep
Unternehmen hat geantwortet
Quick dispatch, whilst the mattress topper seemed to offer a more comfortable sleep for the first few nights it soon become apparent it required turning frequently. Left unturned for more than... Mehr ansehen
Unternehmen hat geantwortet
Gorgeous mattress and topper- only downside now I can’t get daughter out of her bed! Great delivery and service too- thank you! 🙏
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Latex Sense, leading UK online retailer of quality natural latex mattresses, natural latex topper, pocket sprung mattresses, beds and pillows. Fast free delivery.
Kontaktinformationen
108 Chase Side, N14 5PH, London, Vereinigtes Königreich
- 02084507662
- office@yanismattresses.co.uk
- latexsense.co.uk
4,6
Hervorragend
2306 Bewertungen
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Excellent Customer Service
A huge thank you to Sveta who was excellent is helping us to find the perfect mattress and topper. Not only was she extremely knowedgable and informative, she was able to advise us effectively throughout. She is a true credit to your team.
30. November 2023
Antwort von Latex Sense
Dear Frank,
Thank you very much for your fantastic review and kind words about our team member, Sveta!
We are thrilled to hear that she made such a positive impression on you. Our experienced team is an achievement we are really proud of, and therefore, it is lovely to see their hard work acknowledged.
Your feedback has been shared with her, and she is genuinely grateful for your recognition.
Thank you for choosing and trusting us.
Latex Sense Team
Latex Sense is a great company .
Latex Sense is a great company . All items are exceptionally well made. Customer care and advice is impressive. I had previously bought 2 pillows and now a mattress Sooo comfortable !! I highly recommend this company..
30. Jänner 2024
Antwort von Latex Sense
Hello,
We would like to thank you for your 5-star review and express our sincere gratitude for all your kind words and praise.
We are overjoyed that the quality of our services and products has exceeded your expectations. We love hearing that you enjoy the great benefits of the pillows and your new mattress.
We appreciate that you would recommend our company.
Latex Sense Team
Great Product and Service
I have bought 3 mattresses and i am very happy about the products.
31. Jänner 2024
Antwort von Latex Sense
Hello,
Thanks for your 5-star review! We sincerely appreciate your feedback.
We truly value your continued support as a repeat customer.
Latex Sense Team
Good experience, no problems.
It was good to find a company producing natural latex toppers as I couldn't find any in shops anywhere and there does not seem to be that many on the market compared to other types of toppers. Delivery was fairly quick with no problems as advertised.
31. Jänner 2024
Antwort von Latex Sense
Hello,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Knowing that our dedication to deliver natural products and high-standard services is being recognised by our customers is highly rewarding. We hope that the wonderful qualities of your new topper will continue to benefit you.
We look forward to having you as one of our valued customers for many years to come.
Latex Sense Team
Reality equals fantasy
Latex sense lived up to the expectations aroused by their website. An excellent product, reasonably priced and delivered on time.
31. Jänner 2024
Antwort von Latex Sense
Dear John,
Thanks a lot for your appreciative words and for sharing your 5-star review with the rest of our customers.
There is nothing more rewarding than seeing positive feedback from a valued customer. Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations.
Latex Sense Team
2nd purchase, great again
Second time we ordered a mattress from Latexsense, and again, we love it. Reasonable price for a high quality mattress that is kind to my back.
14. Oktober 2023
Antwort von Latex Sense
Dear Sophie,
We are grateful that you took the time to write a 5-star review for us.
We are glad to have yet again fulfilled all of your requirements. Reading encouraging words from an honoured customer serves as one of the real motivators for us to keep going.
We are appreciative of your support for our dedicated company.
Team Latex Sense
The latex experts
The fourth latex mattress I have bought from this company over the last ten years - each one still as good as new. Widest choice of latex, best prices, most flexibility - all my mattresses have been cut to bespoke sizes. Very helpful and experienced staff. If you are considering latex, this is the place. I tried all the other options.
7. Februar 2024
Antwort von Latex Sense
Dear Peter,
Thank you very much for your incredible review on Trustpilot.
We take pride in offering customised service along with tailored products designed to meet the expectations of our cherished customers. Our aim is to modify our goods according to their unique needs and preferences.
Thank you again for having confidence in us! We truly appreciate your continued support!
Latex Sense Team
Such a great addition to any bed
Such a great addition to any bed. Comfortable because you don’t get hot, comfortable for any sleep position, front back or side, and it provides greater longevity for the mattress.
7. Februar 2024
Antwort von Latex Sense
Dear Caroline,
We thank you for your positive feedback, and we are very glad to hear that the quality of your sleep has been enhanced with your new latex topper by creating a pleasant microclimate in your bed.
We look forward to seeing you soon!
Latex Sense Team
Good night
We'd never owned firm mattresses before and we ordered 2 6ft6 x 3ft ones. Took us 2 or 3 weeks to get used to them but in the 5 months or so since there's no issues.
7. Februar 2024
Antwort von Latex Sense
Hello,
Thank you for being our customer and leaving us a wonderful 5-star review.
We really appreciate you sharing your perceptive feedback on our firm mattresses.
We are pleased to hear that you find the process of trying out the mattresses rewarding. It is, indeed, true that the longer you spend adjusting to its feel, the more you can fully appreciate its comfort and benefits.
Latex Sense Team
Antwort von Latex Sense
Dear David,
Thank you very much for your positive review and kind words.
Look forward to having you again as one of our valued customers.
Latex Sense Team
Loving our new mattress topper
Loving our new mattress topper. It was delivered in good time and the mattress is now far more comfortable--especially with linen sheets!
7. Februar 2024
Antwort von Latex Sense
Dear Jody,
We are so grateful that you took the time to leave us a 5-star review. Thank you!
We are really pleased to hear that your mattress performance has been improved since using our topper.
Thank you for choosing us, and we look forward to serving you again in the future.
Latex Sense Team
Always buy my mattresses and pillows here…
Always buy my mattresses and pillows from latex sense. Quick delivery and superb products. The quality speaks for itself
30. Jänner 2024
Antwort von Latex Sense
Hello,
Thank you so much for taking the time to share your positive experience with us on Trustpilot!
Hearing that you love our products makes us extremely proud.
We truly appreciate your continued support as a repeat customer.
Latex Sense Team
super comfortable mattress
Definitely worth the switch to this organic latex mattress.
Quality of sleep has improved as a result, soooo comfortable.
Delivery team was very helpful.
30. Jänner 2024
Antwort von Latex Sense
Dear Maria,
Thank you for the brilliant Trustpilot review that you wrote! And thank you for sharing your viewpoints.
We are grateful for your support and hope to work with you again soon.
Latex Sense Team
Brilliant
Company is brilliant pillows are great and they are really helpful highly recommended
23. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Latex Sense
Dear Georgina,
On behalf of the team, thank you for your kind words. We are pleased to hear you are happy with our pillows and service.
Latex Sense Team
Offer to exchange is genuine.
I ordered a mattress which turned out to be too firm. One phone call with an email to confirm, resulted in an exchange for an alternative we are very happy with.
The initial delivery was a bit slower than the website suggests. We waited nearly a month. For both deliveries the service was punctual, efficient and polite.
I would definitely recommend Latexsense.
12. September 2023
Antwort von Latex Sense
Dear Kathy,
Thank you for sharing your experience with us, and thank you for recommending us!
It's truly rewarding to know that our efforts to provide excellent products and services are resonating with our customers. We do hope you will continue to benefit from the excellent properties of your new mattress.
Latex Sense Team
The best pillows ever!!
31. Jänner 2024
Antwort von Latex Sense
Dear Rae,
Thank you for taking the time to review us on Trust Pilot.
There is nothing more rewarding than seeing positive feedback from a valued customer.
Latex Sense Team
Very comfortable works well for my…
Very comfortable works well for my arthritis and back pain very good product thank you .
30. Jänner 2024
Antwort von Latex Sense
Dear Leonard,
We would like to thank you for your excellent review.
We are very excited to hear that your new topper has made a difference in your quality of sleep.
Latex Sense Team
Just the best mattresses in the world…
Just the best mattresses in the world if you're looking for firm mattresses. Bought three after checking all shops in London.
30. Jänner 2024
Antwort von Latex Sense
Dear Deepankar,
Thank you very much for your incredible review on Trustpilot!
We're delighted to have met your expectations and provided you with a positive experience. Our mattresses highlight unique features and benefits that make them desirable choices.
Your feedback is a true testament to the hard work of our team.
We appreciate your support and look forward to serving you again soon.
Latex Sense Team
Great quality mattress with natural…
Great quality mattress with natural materials and friendly staff that were happy to answer any queries.
The delivery staff were also very courteous and moved the mattress into place without a fuss.
13. August 2023
Antwort von Latex Sense
Dear Kevin,
Thank you for your brilliant review. We would like to take this opportunity to express our sincere gratitude for all your kind words and praise.
We strive to deliver excellent customer service and high-quality products. We wish you many nights of blissful sleep on your new mattress.
We look forward to having you again as one of our valued customers.
Latex Sense Team
I would highly recommend this company
Our mattress was made to measure using fantastic quality products.
The whole of the time we waited for it to be made, they kept in contact with us.
Even the delivery company they used where excellent.
I would highly recommend this company
25. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Latex Sense
Dear Frankie,
It thrilled us to see the five-star review you've given our company. Also, thank you for recommending us, which is highly appreciated!
We've worked very hard on architecting and developing a bespoke concept, and we're so delighted that you're fully satisfied with the properties of your new, made to measure mattress.
Your happiness is our top priority, and we look forward to continuing to meet and exceed your expectations.
Latex Sense Team
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