Laurajamesfurniture Bewertungen 

394
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Very misleading information on delivery. Be prepared to wait considerably longer than the website states for delivery. I purchased furniture on the 14th July because the website stated they w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simpl... Mehr ansehen


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

394 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 67 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(394)

247 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

A dining table

We got a dining table for our house from Laura James. Delivery took a while (UK to Ireland), but we got it in good condition.

The color is slightly different to what we expected from the photos (pale oak turned to be not so pale..) but I guess that's not something unexpected when ordering online.

Everything else was exactly as described on the website.

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Love the desk so much

Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simple and all materials were clearly labelled. Instructions were so clear except for one page where the instructions weren’t aligning with the picture but still worked it out. The drawers are deep enough and glide softly. However, the base of the drawer isn’t as strong as the drawer itself so you can’t put anything really heavy or a lot of products.

9. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Be careful when buying furniture from…

Be careful when buying furniture from this website. Terrible experience with a radiator cover which came with a scratch and the skirt cut didn’t fit on my floor skirt which is UK STANDARD! the image specs only had height and length and depth, nothing about skirt cut size. Returns T&Cs mentioned I could return item if in the original package and even if the reason was only disliking the item. When I called about the issue and starting the return process the customer assistant said they would not accept the return because item was assembled!!! I mean I was I suppose to see if it would fit without assembling?? Very bad experience, very bad customer service ,Ikea type of quality .

18. Februar 2026
Bewertung ohne vorherige Einladung
Laurajamesfurniture-Logo

Antwort von Laurajamesfurniture

Good morning Rita,

Thank you for leaving your review and for your patience while we look into this for you. I sincerely apologize for the inconvenience and frustration this situation has caused.

I can confirm that your query is currently being reviewed by our management team. Once all findings and the best resolution have been confirmed, a manager will reach out to you directly.

Should you have any further questions or concerns in the meantime, please do not hesitate to reach out, we are here to assist you.

Thank you again for your understanding and patience.

Kind Regards,
Zayaan
Customer Service Advisor

Bewertet mit 5 von 5 Sternen

Professional & Great communications

We've used Laura James for a few items now and recently purchased our dining table and chairs for our new home. There were a few hiccups with the delivery, and initially we found that the dining table top was the wrong colour - however, the team were extremely proactive and professional in addressing any issues, they arranged for redelivery if items, constantly updated throughout the process and selected a well-respected and good delivery firm.
We love the quality of the dining table and chairs, it makes a lovely addition to our home and completes the same

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible product and terrible service

Purchased pendant lights x 3, described as glass. They arrived and are light weight and plastic. I reported it and was told it would cost me £15 to return it, they would send an evri label, unless I raise a claim. I raised a claim over a week ago, sent a video of the product as requested. It’s been over a week and now have no choice but to go through my credit card company.

10. Februar 2026
Bewertung ohne vorherige Einladung
Laurajamesfurniture-Logo

Antwort von Laurajamesfurniture

Good morning Rakhee,

Thank you for leaving your review and for your patience while we look into this for you. I sincerely apologize for the inconvenience and frustration this situation has caused.

I can confirm that your query is currently being reviewed by our management team. Once all findings and the best resolution have been confirmed, a manager will reach out to you directly.

Should you have any further questions or concerns in the meantime, please do not hesitate to reach out, we are here to assist you.

Thank you again for your understanding and patience.

Kind Regards,
Zayaan
Customer Service Advisor

Bewertet mit 1 von 5 Sternen

Absolutely awful time with this…

Absolutely awful time with this company. Put the item together - it failed. The first time I assumed it was me. Put it back together again - taking more time. It failed. Item totally falling apart. All broken. The offer? Partial refund or we will send you some rails for the side? Silly suggestion that didn’t help the fact the screws were failing. Also, they will keep calling you. Hope you can take a call at 10am on a random Monday.

16. Februar 2026
Bewertung ohne vorherige Einladung
Laurajamesfurniture-Logo

Antwort von Laurajamesfurniture

Good morning, Kellie,

Thank you for leaving your review and for your patience while we look into this for you. I sincerely apologize for the inconvenience and frustration this situation has caused.

I can confirm that your query is currently being reviewed by our management team. Once all findings and the best resolution have been confirmed, a manager will reach out to you directly.

Should you have any further questions or concerns in the meantime, please do not hesitate to reach out, we are here to assist you.

Thank you again for your understanding and patience.

Kind regards
Kelly Anthony
Customer Service Advisor

Bewertet mit 5 von 5 Sternen

Great sofa bed

Delivery was prompt and in the time slot. The guys kindly took our boxes upstairs and were polite. The Hugo sofa bed was easy to assemble and looks great in my newly created snug! It does take two assemble though.

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought a shoe cabinet and coat hanger

Bought a shoe cabinet and coat hanger, really pleased with the quality and quick delivery. I had been searching for a tall slim shoe cabinet for ages and found the perfect fit on the site, I also love the midnight blue colour which is something different.

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Priceless Elegance

Elegant products with a trustworthy service, very happy with this purchase!

Follow-up call was the cherry on the cake!

Thank you

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nice range of quality products

Nice range of quality products, well packaged, good quality materials, well made and easy assembly. delivery time to Ireland was slow but I was advised of that before the purchase, Was worth the wait !

28. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Product Service & Delivery

Order IRE41741 - Elspeth Medium Radiator Cover in Snow White

Excellent Service & Delivery.
Radiator cover is great quality & easy to put together. Very happy with purchase & would recommend.
Nice touch with follow up call from store & also extra warranty giving free which is fantastic.
Will definitely order again. 5 ☆

25. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I absolutely love Laura james such a choice at fantastic prices

I absolutely love Laura james such an amazing selection of quirky and moderne day furniture always brilliantly priced and the quickest delivery service especially when it's coming from the UK to ireland I can't wait to make my next purchase.I bought 3 unts by box storage cube shelving it looks amazing and easy instructions

28. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very fast delivery

Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabulous. Extremely happy with purchase and great price.

22. Jänner 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr