If I could give them less than one star I would no communication at all you can’t talk to them unless it’s through WhatsApp and they never respond they never showed up for my ride to the airport they... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Never thought a conversation between a Michigan State fan and Michigan fan would be so memorable. My driver was personable and we talked a lot about our love for basketball and Kobe. We talked so much... Mehr ansehen
Very professional, arrived 30 min early to pick up my 17 year old son, who had to travel back to the airport alone. I was quite worried about this, but the driver got him to the airport safely and in... Mehr ansehen
Except for me using the return home confirmation number when we were leaving home it was smooth, efficient, friendly, clean and comfortable. Luckily the manager did some research and figured out that... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We provide top-notch ride booking service to you our customers nationwide. All of rides are direct, which means you're not picking up 8 other strangers on your way to the airport. Drivers are kind, courteous, and most importantly, Safe Drivers. Book your ride today with us on our site www.laxride.net.
Kontaktinformationen
Vereinigte Staaten
- 17142534671
- support@laxride.net
- laxride.net
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This is a warning to everyone!! You’ll wait for a long period before you get your driver
Waited almost 2 hours at San Diego airport after I texted them and got a old beat up lyft car to pick me up. Ridiculous, the worst service in the world! I would’ve save time and money ordering the lyft myself. Didn’t get home until 4 am when I landed at 11pm. Disappointing. They didn’t even compensate me. Cancel all future booking with jayride and laxride. Didn’t see so many negative feedback until I did my research on this laxride company. Asked the lyft driver who’s this laxride company he’s working for and the driver has no clue! NO CLUE WHO THEY ARE. He just drive for lyft
Helpful and friendly driver
Helpful and friendly driver - Manoj.
Very nice man.
Very nice man. His name is Richard from LYFT. Gave me a ride to my motel. Motel six in Colorado Springs.Very thoughtful. Tracie from Phoenix.
Just a bunch of lazy staff
So weird, Friday afternoon I was able to get help and a ride from my house in ny to jfk. Great service and quick responds by the staff that day. Thank you. But Come Sunday evening when I return I text them what I received was “sorry we don’t service in New York any longer.” That the staff was ruled and didn’t seem to care to help me. Didn’t ask me for my id or name. Just simple sorry we can’t service you. I ask them why no longer do they services New York,the staff didn’t want to respond to me. My guess was the worker that day or whoever was dispatching my ride didn’t want to help me. All I received was “ we are dispatched, please email supportlaxride.net” come Monday when I text them and asked they said they do service in NEW YORK! So what is going on? Worst feeling ever is after a long flight and you have no ride home. Worst service
Very good experience
Very good experience. Driver Terry is excellent.
Nothing but lies
I chat with a customer rep name Johnson Friday at 3:45 am in their chat now at laxride.net site. Johnson was very unprofessional and hard to understand with his responds, he had some grammar problems. He informed me that it would be one of their own driver that is going to pick us up. Next thing I know a driver working for lyft is in front of my house. The driver then ask me to update my drop off location. My husband and I had no clue what was going on. I message them and finally they updated the drop off address to the airport. Spoke with the driver he said he’s not suppose to be taking us because we didn’t request the ride. He said he doesn’t know of laxride at all.
Just like all the other reviews on here, you’re pretty much getting a lyft that you can download the app and do it yourself. The company is untruthful, I had a feeling since Johnson wasn’t answering my questions and going off subject. Not sure he understood English.
I’m glad my husband and I got to the airport safely but I wouldn’t book again. Johnson also sent me an tip link that I asked the driver about, he said since he doesn’t work for any company he not getting that tip. So I tip him directly.
Overall this company is untruthful. My husband should of listen to the other reviews and save myself ourselves the time and trouble.
Sara
Don’t make the same mistake I did
Don’t make the same mistake I did. Waited an hour to find out that a nasty dirty lyft car was picking me up. Landed at 4 am and waited an hour to find out it’s a lyft. If I wanted a lyft I could have order one myself for a cheaper and faster service. This is not a private transportation service. Canceling all future service with them.
Never again
Never again. I thought this was a private car service, all they do is order you a Lyft or Uber and charge you almost twice what it would have been if you booked Lyft/Uber yourself. The driver was unaware, he thought I booked him directly, and agrees that I was totally ripped off. Tried to discuss this with them and they stopped responding and went dark.
They just left me here at jfk airport
They just left me here at jfk airport. Not to mention that I’m a senior citizen. After landing at jfk I was instructed to text them with my terminal number for pick up. Waited 45 mins finally they said they don’t know where they driver is and have to cancel. Now I’m stuck here at jfk. It’s 3 am Friday morning I’m old and it’s cold and they told me to wait outside. This company does not care for its customers. They still haven’t refund me yet.
Abandoned in South Brooklyn in the…
Abandoned in South Brooklyn in the middle of nowhere. Got in car that had my info, suddenly it disappeared. Left me at an AUTOZONE in Brooklyn and was told a car would get me. 30 minutes later, "oops, sorry. We'll refund." I'm a senior citizen dumped because of their screw-up.
Don’t trust this company!
Don’t trust this company, you’ll end up paying more then what you think you are saving! I was schedule a pick up at 5:00 am this morning, I follow the instruction to text them 30 mins before pick up so I did. After an hour and a half of waiting and getting responds in Improper English “ thank you, we will inform shorty”, the customer service rep told me he/she Cancelled my ride. Now I’m stuck with no ride, and I’ve missed my flight after waiting an hour and half. Terrible service, they didn’t even offer a refund or even paid for my missed flight! WROST COMPANY EVER!! I’m so upset. I’m not even sure this company is in united state. If you’re looking to book save yourself the trouble, time, and headache.
Did not realize that arranging this…
Did not realize that arranging this service would simply be a Lyft driver was called for me. The wait at the airport was longer than I would have liked. I texted as soon as I landed and was led to believe my driver was waiting in a nearby lot but I still waited at the pick up point for 20 minutes. The driver himself was nice though.
third party middle man for Lyft
I was really excited to be using the Laxride service after reading reviews and putting a lot of research efforts towards sorting out of transportation from the Philadelphia Airport to the wedding out in Allentown, PA. We had an awesome driver and an okay experience once we landed in Philly to coordinate the ride (as instructed, we texted with 30 minutes from when we’d be ready, only to be told to text after we’d received our bags and we’re at the meeting spot with five minutes left and then it took another fifteen from there). We came to find out, all LAXRIDES had done was order us a Lyft driver (which I would have happily done myself!!) now I feel the whole operation was dishonest. Our Lyft driver originally accepted the ride on the pretense that is was a seven minute drive, then it switched from one drop off to the appropriate one - and hour and a half away! Desiree, our driver, was a trooper and awesome! I would have much preferred ensuring she got the entirety of the bill because who knows what LAXRIDES took off the top just by acting as a third party middleman between me and Lyft! I prefer transparency in my transactions and this felt sketchy once all was said and done!
Easy peasy
Easy to use, convenient, clean, friendly and will definitely be used again in the future!
I booked my ride and they hired Lyft to…
I booked my ride and they hired Lyft to pick me up. I paid more than I would have had I ordered the Lyft myself. It took longer to get the ride since there was a 'middle man' and the information given to the driver was incorrect causing us a lot of stress before it all got straightened out. The Lyft drier didn't understand that he was essentially a sub contractor either.
Excellent driver and fun to chat with.
First time using this ride service
First time using this ride service. Price was lowest possible, and the driver was great as well. Overall excellent responsiveness to queries and the texts were informative.. Same dependability as Uber or Lyft.
They are on time with many reminder…
They are on time with many reminder txts and pleasant drivers. They communicate with you so you know where they’re going to pick you up. Would recommend
This worked out well for me
This worked out well for me. I was weary at first after reading negative reviews, but they delivered. They said to text 30 min prior to needing to be picked up, and it was just that. Especially surprising since I live out in the boonies. Will use again.
Excellent service with a smile
Micheal is a wonderful driver and really great to talk with. Music choice is excellent too.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








