Strong customer support
I am operating a VPS from layer7 for about 1.5 years now. Up until now I haven't experienced any major issues. Once there was an issue with a storage cluster that required my server to be rebooted without prior warning. Except for that, there's really nothing to complain about. Their support answers questions fast and is able to quickly resolve issues.
I think their pricing policy (especially regarding storage) is quite fair and makes them a very attractive hosting provider.








