Complete waste of my time.
Complete waste of my time.
I would advise anyone considering this company to do their due diligence before signing up. Check Companies House, look at how many reviews they have, and make your own decision.
I had an onboarding call with Joe, the director, where we went through my requirements in detail. We discussed my expectations, the services I wanted, the areas I wanted to target, and the type of website I was expecting. I was assured that none of this would be a problem and that everything could be completed within seven days.
I supplied numerous before-and-after project photographs for them to use on the website. However, many of these were ignored and replaced with generic stock images that weren't even relevant to the services being advertised. The hero banner on the homepage used a photograph I had provided, but they placed the contact form directly over me in the image, making it look very unprofessional.
Despite agreeing my target service areas during the onboarding call, the website was built using the wrong locations. I simply asked for a few images to be replaced with the ones I had already supplied, as they were relevant to my business and showcased my actual work. I was then told this was "outside their scope", which I found unbelievable considering these were basic changes. I was also told that a proper bespoke website would cost £2,000–£3,000.
Rather than correcting the mistakes, I was told, "Sorry, I think it's best we part ways."
I've been in business for over 20 years and have worked with many marketing companies. This is one of the most disappointing experiences I've had. The project felt rushed, communication was poor, and I don't feel the final website reflected my business or the information I provided.
Based on my experience, I cannot recommend this company. I would encourage anyone considering them to research thoroughly before committing.
