LekkeSlaapBewertungen 

43
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have enjoyed every stay, booked on Lekkeslaap. I love the Tier rewards levels, because getting rewarded for loyalty, benefits Lekkeslaap as well, because now we book even more!

Bewertet mit 5 von 5 Sternen

I've booked via LekkeSlaap only twice (Namibia and South Africa) and it's been hands-down the best accommodation booking platform experience I've ever used. I will use LekkeSlaap excusively going forw... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lekkeslaap is always my go- to search engine for affordable holiday destinations. I appreciate their prompt and friendly service. The agents always go over and beyond what one would expect. I apprecia... Mehr ansehen

Bewertet mit 1 von 5 Sternen

We booked and paid for one night in Langebaan. The next day we received a cancellation notice. This forced me to book alternative accommodation. Two days later I get a confirmation that our accommodat... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Ferienunterkunftsvermittlung
  2. Urlaubsvermietung

Vom Unternehmen geschrieben

LekkeSlaap is South Africa's leading accommodation booking app. We offer a seamless accommodation booking experience at thousands of getaways across the country. We believe in making travel as easy and stress-free as possible. That’s why we back our best-in-class booking experience with excellent customer support from our proudly local staff, available every day of the year until midnight. With more than 15 years' experience in local travel and millions of happy customers served, LekkeSlaap is leading the way in local South African travel.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

43 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(43)

40 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The booking was smooth

The booking was smooth and the experience flawless.
We have stopped using Air BnB and booking.com because they advertise stolen property in the illegally occupied Palestinian territories in the West Bank and East Jerusalem. Lekkeslaap is our only alternative and the application and number of properties advertised has been improving rapidly

1. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best online accommodation booking platform I've used

I've booked via LekkeSlaap only twice (Namibia and South Africa) and it's been hands-down the best accommodation booking platform experience I've ever used. I will use LekkeSlaap excusively going forward in all regions serviced. Thank you to your team for such seamless and transparent service, and exceptional venues.

23. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lekke stay with Lekkeslaap

I have enjoyed every stay, booked on Lekkeslaap. I love the Tier rewards levels, because getting rewarded for loyalty, benefits Lekkeslaap as well, because now we book even more!

27. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

★☆☆☆☆

★☆☆☆☆

Horrendous experience.

After travelling approximately 1,500 km from Johannesburg to Cape Town with my family, we arrived at Canal Quays Unit 708 expecting the apartment that was advertised through LekkeSlaap and managed by Sought After Property Management. What we found was completely unacceptable.

The apartment was not in the condition shown in the advertising photos. There were holes and dampness in the ceiling above the main bedroom, mould and dampness in the bathroom, broken blinds throughout the apartment that could not close, missing kitchen chairs, and a general lack of cleanliness.

The maintenance issues were extensive:
• Both air conditioners were not working.
• The TV was not working.
• The main bathroom had a continuous water leak from within the wall plumbing.
• The second bathroom tap would not remain open unless physically held in position.
• Various fixtures and fittings were damaged or defective.

What was most concerning was being informed by the host’s representative that management was already aware of many of these issues, yet the apartment remained available for booking.

Communication was extremely poor. We attempted to contact the host through LekkeSlaap before arrival and received no meaningful response. After reporting the issues upon arrival, more than 18 hours passed without a satisfactory resolution. The alternative accommodation offered was either not comparable or would have required our family of four to be split into separate rooms in a different location.

Our family holiday started with stress, wasted time, missed plans and unnecessary expense instead of the experience we paid for.

The location and views may be good, but unfortunately the condition of the apartment and the handling of the situation made this one of the worst accommodation experiences we have had.

26. Juni 2026
Bewertung ohne vorherige Einladung
LekkeSlaap-Logo

Antwort von LekkeSlaap

Dear Striven,

Thank you for taking the time to share your feedback. We sincerely apologise for the experience you had upon arriving at the property. We regret that the standard did not meet your expectations, and we understand how disappointing this must have been, especially after travelling such a long distance with your family.

The issues you raised were taken very seriously, and we addressed them immediately once they were brought to our attention. While we wish the situation had never occurred, we appreciate you giving us the opportunity to resolve it to your satisfaction.

Your feedback has been invaluable in helping us address this with the host to ensure this does not happen again, and we remain committed to providing the quality experience our guests expect.

Thank you again for your patience and understanding. We hope that, despite this unfortunate start to your trip, you can enjoy the rest of your holiday in the alternative accommodation we booked for you and your family. We wish you and your family all the very best.

Kind regards,

Bewertet mit 1 von 5 Sternen

Don't trust them

We booked and paid for one night in Langebaan. The next day we received a cancellation notice. This forced me to book alternative accommodation. Two days later I get a confirmation that our accommodation is now available again. I explained to the landlord and the customer service agent that due to their cancellation I had to reserve alternative accommodation. They just stick to some technical booking system rule and is only paying back 50% of my deposit. Amazing how they could cancel and not pay back the full deposit. Don't trust them with nothing!

24. Juni 2026
Bewertung ohne vorherige Einladung
LekkeSlaap-Logo

Antwort von LekkeSlaap

Dear Xander,

Thank you for taking the time to share your feedback, and for allowing us the opportunity to investigate and resolve the situation. We sincerely apologise for the frustration and inconvenience you experienced.

Upon reviewing your booking history, we found that two separate quotes had been requested, each with its own booking reference number. One quote was successfully confirmed, while the other was subsequently declined because the confirmed booking had already secured the available dates. The separate booking reference numbers were reflected in the communications you received; however, we appreciate that receiving both a confirmation and a cancellation was understandably confusing. We are sorry that this led you to make alternative accommodation arrangements.

We value your feedback, as it helps us improve the experience we provide to all of our guests.

Kind regards

Bewertet mit 5 von 5 Sternen

User friendly app

User friendly app, always has great deals and frequent updates/reminders of your bookings. Always lists the most beautiful places

15. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lekkerslaap is awesome until you need a full refund

Lekkerslaap is awesome until you need a full refund. I couldn't go on holiday in Robertson in May 2026 due to the rains that destroyed roads, the owner agreed that I could get a full refund. I have been emailing and phoning back and forth with Lekkerslaap for over a month now. I either get "I will follow up with the accounts department" or they send me proof of payment of the refunds. I received ONE of the two refunds. Apparently the refunds were both successful BUT I only received one. They have given me all the reference numbers of their bank BUT my bank doesn't recognize any of them. I have also provided my bank statement twice proving that I have not received the second refund. Is anyone actually going to investigate this issue???
From Cindy

18. Juni 2026
Bewertung ohne vorherige Einladung
LekkeSlaap-Logo

Antwort von LekkeSlaap

Hi Cindy,

Thank you for taking our call and for allowing us the opportunity to resolve this situation. We are incredibly sorry for the frustration this has caused.

As discussed, this is not a standard occurrence, and we want to assure you that we are looking into this urgently to determine exactly where the error lies.

We will remain in direct contact with you to ensure the matter is fully resolved. Thank you for your patience while we get this sorted out completely.

Kind regards

Bewertet mit 5 von 5 Sternen

Great Experience

I had a great experience booking through LekkeSlaap. I was even able to contact my agent late upon checking in to ask a few questions.

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Will only use Lekker Slaap

Will only use Lekker Slaap. Booking.com allowed my Thee Imdloti Beach Unit to cancel my accommodation 2 days before leaving for me to run Comrades.

14. Juni 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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