Lemonade Money Bewertungen 16

Had a scam problem using LemFi app. That isn't the problem. The problem occurred when I reported the scam to LemFi, and they pretended they would like to help. They asked for basic information like the transaction number, phone number and email on the account. I had all of this, but found my account blocked. I think LemFi is in on the scam deals. Won't be going anywhere near this crappy app again.

Bonjour,

À la suite de mon avis publié sur Trustpilot et de vos échanges ultérieurs, je constate qu’à ce jour aucune régularisation effective n’a été opérée, malgré vos engagements.

La transaction concernée date du 11 décembre. Nous sommes désormais le 20 décembre, soit neuf (9) jours après le débit initial, et les fonds demeurent indûment indisponibles, sans remboursement, sans justification écrite valable et sans délai ferme communiqué.

Vous avez indiqué être en contact avec Orange Cameroun. Or, après vérification directe auprès de leurs services, aucune démarche de votre part n’a été enregistrée à ce jour. Cette situation constitue un manquement caractérisé à votre obligation de diligence, de transparence et de loyauté.

En votre qualité de prestataire de services de paiement, vous êtes tenu, en application des articles L.133-18, L.133-23 et suivants du Code monétaire et financier et de la Directive (UE) 2015/2366 (DSP2), de procéder au remboursement immédiat du payeur lorsqu’une opération de paiement n’est pas correctement exécutée.

Le maintien de mes fonds au-delà d’un délai raisonnable constitue désormais :

- une rétention injustifiée de fonds,
- un manquement contractuel grave,
- et un préjudice financier direct, les sommes concernées étant indispensables au règlement de mes obligations courantes.

Par la présente, je vous mets formellement en demeure de procéder, dans un délai strict de quarante-huit (48) heures à compter de la réception du présent message :

- soit au remboursement intégral et effectif des fonds concernés,
- soit à la transmission d’un document écrit, précis et vérifiable attestant du statut exact et actuel des fonds.

À défaut de régularisation dans ce délai, je me verrai contrainte de :

- déposer plainte,
- saisir les juridictions compétentes,
- ainsi que l’Autorité de contrôle prudentiel et de résolution (ACPR) et tout organisme de protection des consommateurs compétent,
afin d’obtenir la restitution des fonds et la réparation intégrale du préjudice subi.

Je vous invite donc à mesurer la gravité de la situation et à régler ce dossier sans délai, afin d’éviter toute suite contentieuse.

Cordialement,

Dora

It does not work for UK users! I tried to deposit money into the account for a few times using UK Visa Debit Card, it all failed. It says firstly "transaction in progress" then says " cancelled". Spoken to customer service, some had no idea, some had said " technical issues" and some said " use another card or alternative payment".

Quick and efficient way to send money

⚠️ Warning ⛔️ LEMFI IS A SCAMMING COMPANY ⚠️ Warning: LemFi money transactions may lead to scams. Numerous users have reported funds being held for over 48 hours without any response from customer service. Exercise extreme caution when dealing with LemFi to prevent potential financial losses.I have personally experienced a delay of over 48 hours with no assistance available. Their customer service representatives seem uninformed, and I have been left in a pending status.Date of experience: 14 March 2024

Hmmm please lets be careful of this people oooo na so them dey start. I send money since hours noe it never reach destination and someone is in need urgently. They stared well but now becoming sour.

Hope they will not scam us like others

Worse experience of my life. I sent money in the money, it’s 7:14pm as I write, it still says transaction pending. I really regret using this app. It’s my first and last time

Worst money transfer i have come across. Such inconvenience. Have transferred money in the lemonade account and now it does not allow me to send. Itkeep on asking me make sure its safe to send to the paerson several times asking me to login several times. Been trying to send all day today with no success. Now my money is in the lemonade account and cannot send in any orher way. Customer service closed today as its a Saturday. Been using wave all the time which is excellent. Regretted using this lemonade.

Lemonade is the worst money transfer company I used. They have your money in process for 14 hrs & customer service continues to say network problems not connecting day after day.

pls return our money .pls people this people are fraud people be wise

Amidst the maelstrom of financial information products and providers out there, Lemonade have given me very unbiased, clear and helpful advice whenever I've needed it. Their product range, accessibility, communication and tailored service mean I've no hesitation in recommending them for anyone's monetary needs.

Great service but little feedback / interaction once the money trasnferred !

I recently used the Lemonade Money Hero service for some guidance with my finances.

For someone who was not particularly knowledgeable or experience when it came to understanding and maximising the various financial aspects of my life I found them to be very, friendly, helpful and knowledgeable.

Knowledgeable, extremely helpful, acted straightaway to ensure my pension is in the best fund for my time of life.

Informative and friendly. Easy to approach for questions.

Richard and the rest of the team are always willing to give honest, friendly, simple to understand advice and options.
It continues to be a pleasure to talk with them.