liGo Bewertungen 

Antwort von liGo

13. Juli 2026

Hi D Barlow,

Thank you for taking the time to leave your review.

We’re delighted to hear that your order arrived within 24 hours, but regret you experienced some issues including the sixth handset you required.

After looking into your order, we can see that the additional handset was placed as a separate order a couple of minutes after the original purchase. As it was processed as a separate order, our website automatically applied the standard delivery charge.

Our customer service team has since been in touch and has refunded the £3.99 delivery charge as a gesture of goodwill.

Thank you again for your feedback, and we hope to have the opportunity to serve you again in the future.

Kindest regards,
Craig | liGo

Antwort von liGo

13. Juli 2026

Hi Stewart,

Thank you for taking the time to leave your review.

We’re very sorry that you received the wrong item. You’re absolutely right that, with a single-item order, this shouldn’t have happened, and we completely understand how frustrating it must have been, especially when you were relying on it for a camping trip.

Unfortunately, we're struggling to place your order on our system so please reach out directly to our CS team and we'll do our best to put things right.

Please accept our sincere apologies for the inconvenience caused, and we hope we’ll have the opportunity to restore your confidence in us in the future.

Kindest regards,
Craig | liGo

Antwort von liGo

8. Juli 2026

Hi Sitki,

Thank you for taking the time to leave your review.

We’re sorry to hear that you were disappointed with your experience.

We understand how frustrating it is when a product doesn’t meet your expectations. Unfortunately, as your request was made outside of our returns period for camping products, we weren’t able to offer a return on this occasion. While we appreciate this wasn’t the outcome you were hoping for, we do have to apply our returns policy consistently and fairly for all customers.

If you have any further questions or would like to discuss your order with us, please don’t hesitate to get in touch with our customer service team.

Kindest regards,
Craig | liGo

Antwort von liGo

Aktualisiert am 8. Juli 2026

Hi Pamela,

Thank you for taking the time to leave your review.

We’re sorry to hear about the confusion surrounding your order. We appreciate how concerning it must have been to receive two deliveries and see two different charges on your bank statement when you were expecting to purchase a single set.

After looking into your order, it appears that two separate orders were placed, which is why two different items were dispatched and charged. We appreciate that this wasn’t your intention and understand how frustrating and confusing that must have been.

I believe our customer service team has already been in touch to explain what has happened and to help resolve the situation. We’re committed to making this as straightforward as possible, including arranging the return and refund of the duplicate order.

If you have any further questions or haven’t yet seen our email, please do get in touch with us directly and we’ll be happy to help.

Kindest regards,

Kindest regards,
Craig | liGo